Oakwood Premier Guangzhou

I really don't understand why this place only has a 4.4 rating. We stayed in room 3009, which the front desk upgraded for us. The room was spacious, quiet, clean, tidy, and had large windows letting in plenty of sunshine. The adjacent room, 3010, was a bit smaller. The elevator was fast and quiet, much better than the one at another duplex apartment in Zhengjia Plaza. When we arrived, two handsome young men immediately came to help us with our luggage and brought it to our room. By the way, even a five-star hotel like the Garden Hotel doesn't offer this kind of service; we always have to carry our own luggage there, without even a chance to tip. The breakfast was small, exquisite, and delicious – perfectly adequate. The view from outside the restaurant was lovely; enjoying breakfast while looking at the scenery outside the window in the morning put us in a great mood. The restaurant staff were very friendly and enthusiastic, thumbs up! This was the most satisfying hotel of our trip, and we've stayed at places like the Jin Mao in Shanghai, the Garden Hotel in Guangzhou, and the Howard Johnson in Sanya.

Honestly, I really don't recommend this place. They claim it's a star-rated hotel, but the facilities are incredibly old and outdated. The pictures looked great, but checking in was a complete disaster. First off, 1. Food deliveries aren't allowed to the room; you have to go down and get them yourself. Even hotels like HUAZHU send deliveries to your door! The front desk is useless and quite far, so it's pointless to even try to reach them. 2. The washing machine is absolutely terrible. The dryer doesn't dry, and the door was stuck. After a night of drying, I couldn't open it and had to get a cleaning lady to force it open, only to find the clothes still wet. 3. The environment is super bad. I woke up with my body incredibly itchy! I scratched myself raw! When I brought it up to the front desk, they ignored me and didn't respond. 4. They say the location is good, but it's really nothing special. Pulling back the curtains reveals no view whatsoever. Inside, the facilities are very old, the layout is ancient, everything is old. You have to push your own luggage. The service staff just stand by the door, and I'm not sure what they're even there for. This price is absolutely not worth it! Avoid at all costs!

Huge thanks to all the staff for their wonderful care! They were incredibly thoughtful and attentive. The front desk and housekeeping staff were very understanding and accommodating of my needs, and I really appreciate it 🙏. I'll definitely choose Oakwood Premier Guangzhou again on my next trip to Guangzhou. I also hope for a long-term partnership in the future. Thank you! Attaching a photo of the room's night view at 2:44 AM. The view in the early hours of the morning was already stunning, so I can only imagine how beautiful it is at other times of the day.