Hilton Beijing Wangfujing

Great location! The beef noodles are consistently delicious, as always. I always book this hotel when I come to Beijing. The bathtub is beautiful, and the updated facilities are fantastic. My only minor gripe is that I wish the master control screen by the bed could be turned off at night; it's a bit too bright and affects my sleep.

The hotel's location is excellent, right next to the APM mall, and the subway Line 8 entrance is just downstairs. When I booked, I got a room upgrade, and it was really spacious, even with an extra bed. I requested a high-floor room and was pleasantly surprised to find it had a view of the Forbidden City. Front office manager Ding Yuzhu provided a warm welcome and excellent service. Overall, it was a fantastic experience.

Even though this hotel is ten years old, I was worried it might be run down. I originally booked the Rocks Hotel, but was put off by the outdated facilities, dirty carpets, and incredibly rude service! I chose Hilton for its reputation and reliability. When I booked, I left a few requests, not really expecting them to be noticed, but when I arrived, the front desk proactively addressed and fulfilled every single one. Every staff member at the hotel genuinely focuses on the guests, offering smiles and greetings. Their service mindset is excellent. I particularly want to commend the housekeeping staff on my floor and the cleaning auntie on the first floor – they are incredibly proactive, have a great attitude, and are very dedicated. However, I do think the doormen could be more proactive. When I checked in, it was pouring rain! My friend and I both had our hands full with bags and were sitting in the back seat, but no doorman offered an umbrella or even opened the car door. After struggling up the steps, the revolving door in front of me was broken. I stood there awkwardly for about 30 seconds, trying to figure it out, before a staff member finally noticed me and directed me to the side entrance. The room itself was good, and I slept really well because I was so exhausted. I have to say, it was incredibly quiet; no noise woke me up at all. A special thanks to Manager Ding Yuzhu, who has a lovely smile and proactively asked about my experience. I'll definitely contact you for my next visit. Thank you everyone, and thank you, Hilton.

Very close to Wangfujing, my overall stay was extremely satisfying. As soon as I entered the room, there were no strange odors, and both the floor and bathroom were spotlessly clean. The bed was just right in terms of firmness, and the soundproofing was excellent, ensuring a disturbance-free night's rest. Check-in at the front desk was fast and the staff were friendly. There are plenty of places to eat and shop nearby, the facilities are well-maintained, and the price is great value for money. It's definitely my top choice for accommodation, and I've already recommended it to friends.

Five years later, we stayed at the Hilton Beijing Wangfujing again. It was still as familiar as ever, the lobby layout unchanged, but the rooms have been upgraded with smart lighting controls. A special thank you to Ding Yuzhu for her help and for arranging our room, which made our stay even more convenient. This hotel continues to be our top choice in Beijing.

Despite the small size of the hotel facilities due to its prime location, the overall experience was excellent and I highly recommend it. * **Location:** The hotel is situated in the heart of the Wangfujing commercial district, right next to APM shopping mall and Peking Union Medical College Hospital. Oriental Plaza is also a short walk to the south, making it incredibly convenient for shopping. * **Ambiance:** The space from the hotel exterior to the lobby is quite compact. The lobby itself is probably the smallest I've seen in a five-star hotel, but it's very well-managed, and you can sense the quality of a well-established five-star property. * **Service:** The hotel service was fantastic. From the moment I arrived outside the hotel to checking in at the lobby, there were always staff members proactively offering assistance. * **Room:** The room I was assigned was quite spacious, with a standard layout and decor. The view from the higher floor was particularly good. * **Dining:** Breakfast is apparently on the 5th floor. The dining area is quite large, and the food selection is standard.

I booked this hotel primarily for its fantastic location – it's absolutely superb! Facilities: The bedding was great, and everything else was pretty good, though the sofa looked a bit old and dusty, so I avoided sitting on it. Hygiene: OK Environment: OK Service: OK First round of minibar drinks on us: Yes, a custom-made coke from the hotel.