West Lake State Guesthouse

Revisiting Hangzhou's top garden for the second time, it's as charming as ever. The service is truly impeccable; every staff member I encountered greeted me proactively, and the room was spotlessly clean.

I frequently visit Hangzhou, and ever since my first stay at the State Guest House, I've been dreaming of returning. This time, I used a coupon from another hotel, but after two days, I wasn't very satisfied, so I came back to the State Guest House for one night to make up for it. My main purpose for this trip was to see the newly budding willows, and from the State Guest House, I could directly see the misty willows along the West Lake shore, which was much more pleasant than being in the crowded scenic areas. The front desk even upgraded my room, and I was extremely happy with my stay. I'll definitely be back during cherry blossom season to see the flowers.

Facilities: Exceeded expectations Cleanliness: Spotless Environment: Excellent, great location! Close to West Lake, very convenient for sightseeing! Not far by car to Fei Lai Peak. Service: Warm and attentive. The food at Ziwei Hall is also good. Although some dishes are a bit pricey, it's acceptable for a hotel restaurant. My family really liked their flavors.

Daily welcome fruit: The fruit and refreshments were carefully selected, and the persimmon cakes were truly delicious! Ambiance: The overall environment lives up to its reputation 😎 Absolutely amazing! I'll definitely come back next time. The bag was also very high quality; it lasted a whole day of sightseeing without breaking ✌︎˶╹ꇴ╹˶✌︎

Coming to West Lake two days before the Spring Festival, booking this hotel was absolutely the right decision! The group deal package got me a free upgrade to a garden view room in Building 8. The room was spacious and clean, with an understated luxury feel. The ancient trees by the balcony were so close you could almost touch them, and little squirrels scampered across the eaves. The hotel itself is a huge, beautiful garden, and all the decorations and ornaments really show off its taste. Taking the internal shuttle bus to Building 1, you can then stroll along the hotel's private section of West Lake. I got to see West Lake in both sunny and rainy weather, which was truly worthwhile. I also tried the food at Ziwei Hall; honestly, it was pretty standard fare, but hey, it's a Black Pearl restaurant, so that's something. The hotel's breakfast buffet had excellent Chinese pastries – the Cong Bao Hui, Meihua Cake, and Shaobing were all delicious. The service really stands out: the front desk delivered takeout to my room, and the cleaning staff tidied up both in the morning and afternoon after I left. The experience was superb, and I'm planning to come back again in the spring!

The room was exquisitely furnished with a cozy little garden. The cat named 'Huahua' at the entrance of Building 8, which has apparently been 'hired' by the state guesthouse, was absolutely adorable. We enjoyed strolling by West Lake both in the evening and in the morning, and even hiked up Dingjia Mountain. The food was delicious. Our pre-holiday getaway was delightful!