I booked two nights here because I saw good reviews online. The room itself was just okay, but it lacked basic amenities; there wasn't even a place to store extra pillows! Online reviews mentioned snacks in the room, but I didn't see any during my two-day stay. And as for complimentary souvenirs, all I got were two bottles of mineral water. Honestly, for over 600, the value for money is just too low! I could hear the sound of the river all night.
Then there's the breakfast. As soon as I entered the restaurant, the staff kept asking for my room number, one after another! It felt very unpleasant. If you don't trust your guests, just issue breakfast coupons! The breakfast variety was average, but today, when I got soy milk, there were bugs in it! Who would dare eat that? I asked the waitress, but she acted like she didn't hear me and just said, 'That's how it is!' It's absolutely outrageous!
Also, regarding the pick-up service, if it's a paid service, why bother listing it in a way that suggests it might be free? Someone like me, who doesn't read carefully, might think it's a complimentary pick-up. It feels like a deception!
If any friends go to Jiuzhai in the future, I will definitely warn them to avoid this place. There are many other good hotels nearby! Absolutely do not stay here!
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