Pros: The room decor was decent and quite clean, with a high degree of smart features, including smart room control. However, voice control for lights and curtains wasn't available. There was a coffee machine and complimentary beverages, and the bedding was fairly comfortable. It had large floor-to-ceiling windows, offering a glimpse of the mangroves through a gap.
Concerns:
Service: Quite mediocre. I recommend retraining the front desk staff.
Facilities: The elevators took a long time to arrive and were unstable and shaky, causing ear pressure and dizziness after exiting. The hotel shares an elevator with an office building, leading to a mix of people.
Room: Upon entering, there was an unpleasant, foul odor whose source was unknown. There were cracks in the walls, raising safety concerns for a room on the 40+ floor. The room was in an indented position with a strange layout, and buildings on both sides blocked the view, leaving little to see outside the window. There was significant noise within the room, making it a bit loud.
Value for money: To get a good view or a comfortable room type, you have to book the most expensive room. At that price point, it would be better to choose a traditional five-star hotel. This hotel doesn't even have a drop-off area, making it inconvenient to go out on rainy days. Overall, its positioning is strange, and the value for money is extremely average.
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