The 13 Palace
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The 13 Palace

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

Coloane: 0.69 km away

Coloane Shek Pai Wan Country Park: 0.42 km away

Macao Giant Panda Pavilion: 0.35 km away

Amenity Highlights

Leisure: Pool, Sauna, Gym

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese

Food & Drink: Room service, Cafe, Restaurant, Bar, Lobby bar

The 13 Palace

Opened in 2026
No. 9 of Instagrammable Hotels in Macau
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We Price Match
Highlights
Butler service
Newly opened
Hot springs
Japanese food
Afternoon tea
+5 more
Amenities
All amenities
Property Description
Show more
Very goodquality and room space for the price point, facilities are new and well-maintained
Surroundings
Recreation: Macau International Golf
(590m)
Attraction: Macao Giant Panda Pavilion
(430m)
Recreation: Coloane Karting Track
(770m)
Attraction: Coloane
(810m)
Attraction: Taipa
(2.3 km)
Recreation: Galaxy Arena
(2.5 km)
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12

La Villa Du Dauphin

4 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
6

La Villa Du Comte

2 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
8

La Villa Du Duc

3 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability
10

La Villa Du Marquis

3 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
Check Availability

Average for similar properties in Macau
354 recent reviews
Guest User
September 26, 2026
Big thumbs up for the amazing Grand Lisboa Palace Hotel! 👍 Everything was spot on, from the decor and ambiance to the staff at every single post, the restaurants, cleanliness, and all the little details. Huge thanks to Grand Lisboa Palace for giving us such a perfect experience. It'll definitely be our first choice next time we're in Macau. Highly recommended, absolutely worth it!
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Sandra Macau
September 30, 2026
This hotel is still in its soft opening phase, and if you get the chance, I highly recommend staying here for at least one night to enjoy a world of luxury at an affordable price. Each room can comfortably fit four adults, so sharing it with friends makes it a truly great deal! Privacy is a priority here; each room has its own dedicated elevator, and you simply scan your key card for it to take you directly to your floor. When you enter the villa, you are welcomed by a large living room stocked with complimentary tea, coffee, and snacks. Moving up two steps, there is an enclosed bedding area featuring a sofa. It doesn't have a door, but rather a curtain for privacy. A few more stairs lead you up to the guest bathroom. Further inside is the main bathroom, which is absolutely massive and beautifully designed with a black marble bathtub, a Japanese smart toilet room, a separate shower room, and twin basins. It is fully stocked with all the amenities you could need, but the standout touches were a lovely rose mask and a very high-quality hairbrush. Beyond that is the master suite, featuring a huge, comfortable bed and a chaise lounge. They offer a pillow menu where you can choose your preferred type. However, my friend asked the butler to bring a lavender pillow, but unfortunately, it was never brought to the room. As we were celebrating our birthdays, the staff put up a simple but lovely decoration, gifted us a small cake, and surprised us with a complimentary bottle of champagne. We spent the afternoon—and part of the next morning after breakfast—at the pool area. It features a spectacular plant wall, which is certified by the Guinness World Records as the largest semi-indoor vertical garden, alongside several small pools infused with different mineral waters. The only downside was the breakfast. While there was some variety, it unfortunately did not meet the high luxury standards of the rest of the hotel, and there is definitely a lot of room for improvement in this area.
Guest User
September 18, 2026
The single room was incredibly luxurious, truly beyond words. Each room felt like it had at least 10 million in renovations – so opulent and beautiful, like a palace. It even came with butler service; once you're back at the hotel, you don't have to worry about a thing. Everything you see, from the toiletries to the bedding, is exquisitely refined. I will definitely be back. The breakfast could use some improvement, though, as it's a bit too Western-oriented. If you're looking for top-notch service and environment, I highly recommend it. This is the pinnacle of Macau hotels, a 6 billion (MOP/HKD) renovation – absolutely worth a stay!
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hejsh
August 30, 2026
This hotel is still in its trial operation, and the front desk service was a bit chaotic with insufficient staff, leading to slow work efficiency. I tried to check in after 4 PM, but there was no room available. The deposit was MOP 2,000, and I was told it would be refunded within 14 days upon checkout. Although it was refunded the following evening, it's the first time in Macau I've encountered a hotel that doesn't refund the deposit on the same day. The hotel's decor is luxurious, but the smell of new renovations hasn't dissipated. The design is quite winding and has too many mirrors, making it easy to get lost. The room was spacious and clean enough, but lacked attention to detail. Going to the restroom or living room required constantly going up and down stairs, which would be difficult for elderly guests. There's only a panda pavilion nearby, but the coffee shop downstairs has good food and drinks. The hotel doesn't offer a free shuttle service, so you have to take the light rail or public bus. Overall, there's room for improvement.
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DESY KW
October 6, 2026
The hotel is very luxurious and stunning. Thank you for best services from all the staff. Very recommended hotel for staycation.
Guest User
October 4, 2026
The room was spacious. This hotel, operating for six or seven years, still felt well-maintained. However, it was quite stuffy without air conditioning to the point of feeling dizzy. The slippers, toothbrushes, and razors could definitely be of better quality. The breakfast area felt a bit dated, and the pool area was also quite humid. On the bright side, the Jin Yue Xuan restaurant wasn't crowded, and both the service and prices were excellent.
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Guest User
October 3, 2026
The room was excellent, with a gorgeous design and a huge space. The bed was a super king-size, and complimentary minibar drinks were provided daily. All the staff members had a great service attitude. Overall, I had a good experience, but there are three drawbacks I need to mention. Firstly, transportation isn't very convenient yet. Although there's a shuttle bus, it doesn't offer pick-up services from places like border crossings. Secondly, there was a leak in the master bedroom ceiling, with a significant amount of water dripping onto the floor at night, making it very slippery. Thankfully, we didn't have any elderly people with us. Thirdly, the cleaning service took too long. One day, our room wasn't cleaned until after 3 PM. Perhaps the hotel is new, and their service mechanisms and staff are still getting adjusted. On a side note, the breakfast quality was very good, but the variety was limited. The breakfast was essentially the same for both days. I suggest rotating the breakfast options appropriately.
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Riana520
October 2, 2026
The location is already quite remote, but the front desk service was absolutely terrible. There were only two people at the front desk checking people in, and the line was ridiculously long. They didn't even offer water. When we checked in, no one helped with our luggage. There was no 'one-to-one butler service' as they claimed. We were supposed to check in at 3 PM, but they kept saying the room wasn't ready, and we couldn't get it until 6 PM. This meant we ended up getting our room after dinner, completely wasting the time we could have spent at the pool. Getting a taxi was also very difficult. Going anywhere from this hotel required a taxi, which made it much more inconvenient compared to other hotels.
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Zhenniluye
October 3, 2026
The entire hotel is truly magnificent; stepping in felt like entering a palace, with dazzling golden decorations everywhere – absolutely stunning! After checking in, a butler escorted us upstairs, and the elevator goes straight to the room, which feels very secure. All the staff are incredibly friendly. I genuinely love this place and will definitely be back!
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Services & Amenities

德川日本料理
Style: A la carte
Cuisine: Japanese
Open for: Lunch, Dinner
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 12:00-14:30, 18:00-22:30
金悅軒海鮮酒家
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Ambience: Family-friendly, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:30, 17:30-21:30
晶瑩廳
Style: A la carte, Buffet
Cuisine: Local, Portuguese
Open for: Brunch, Afternoon tea, Dinner
Ambience: Family-friendly, Modern, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 07:30-22:30

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free
Children 3–11 years old
Contact property
Children 12 years old and over
MOP 920.00 (approx. CNY 762.77) per person per night

Breakfast
CuisineWestern, Chinese
StyleA la carte
Opening hours[Mon - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is MOP 2,000.00 (approx. CNY 1,658.20) per room.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: 十三皇宮
  • Opened: 2026
  • Number of Rooms: 199
Phone:+853-88626688
Email:reservations@the13.com
The 13 Palace was recently opened in 2026, making it a fantastic choice for those staying in Macau.
The hotel is just 6km away from Macau International Airport. Being just minutes away from Seac Pai Van Metro Station allows guests to explore the city with ease. With multiple attractions nearby including Legend Heroes Park, Macau丨ENHYPEN WORLD TOUR 'BLOOD SAGA' IN MACAU and Macau | 2026 SUPER JUNIOR-83z FANCON TOUR [1983] in MACAU, guests will find plenty to keep themselves occupied.
After a long day of sightseeing, guests can retire to the comfort of the hotel. For those driving themselves, parking is provided on site.
Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. For guests traveling with families, this hotel is consistently one of the most popular choices.

You might be wondering

What are the check-in and check-out times at The 13 Palace?

Check-in time at The 13 Palace starts at 15:00, and check-out time is by 11:00.

Does The 13 Palace have a pool?

Yes, The 13 Palace has a swimming pool for guests.

Does The 13 Palace allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at The 13 Palace.

Does The 13 Palace offer breakfast?

Yes, The 13 Palace offers breakfast for guests. Breakfast options include Western, Chinese.

How much does it cost to stay at The 13 Palace for my dates?

Room prices at The 13 Palace vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to The 13 Palace from the nearest airport?

The nearest airport is Macau International Airport, located about 12 mins from hotel by car (5.8 km) away.

What’s the cancellation policy at The 13 Palace?

The cancellation policy at The 13 Palace depends on your room type and booking terms.

Does The 13 Palace offer airport transfers?

Yes, The 13 Palace offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportMacau Intl. Airport
Distance to Airport5.43KM
Nearest Subway StationSeac Pai Van
Distance to Subway Station0.36KM
Average Price FromCNY4117
Hotel Star Rating5