A perfect stay! Our dedicated butler was incredibly responsive and thoughtful, ensuring seamless communication before and after our arrival. All our needs were meticulously met, and the service was truly professional. The hotel's overall design is modern and upscale, with a well-thought-out spatial layout. The room cleaning standards were rigorous, with impeccable attention to detail.
The dining experience was the absolute highlight of our visit. The Michelin-starred Chinese restaurant within the hotel was exceptional. The ingredients, cooking, and presentation all met star-level standards and are definitely worth a special trip to savor.
I have a small suggestion: the front desk team could benefit from additional male staff. Our room required climbing three flights of stairs, and only female staff assisted with luggage, which honestly made me feel a bit uncomfortable. My sincere thanks to everyone for their hard work.
The tented villa features a private hot spring, offering excellent privacy. The outdoor pool has a fantastic ambiance, surrounded by lush mountain greenery, making it ideal for a family vacation. We will definitely visit again.
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