THE FACE Style Hotel

I came for the infinity pool. Check-in was quite simple. I've stayed in apartment-style accommodations before where you had to find the room card yourself, which was a hassle. Here, at least you check in at the front desk. For the deposit, remember to get cash from a nearby ATM, which is quite convenient. I picked it up the next morning and left, no long wait needed.

The location is fantastic, less than 1km walk to the Petronas Towers. The room was incredibly spacious and came with a fridge and microwave. The pool on the 51st floor offers direct views of the Twin Towers, and the hotel breakfast was also delicious.

The room and bed were both really big. The location is decent – not too far or too close to places if you walk, but we just took taxis everywhere anyway. There's a 7-Eleven and a local supermarket about 300 meters downstairs.

A must-stay in Kuala Lumpur! The room is super spacious and comes with a kitchen. The pool location is fantastic.

The room was quite clean, and most importantly, the location was excellent. I stayed for three consecutive nights and walked to the Petronas Towers daily for dining and shopping. The infinity pool was definitely a highlight, incredibly beautiful, and even more stunning at night. I'd love to stay here again if I get the chance.

The room is quite spacious and relatively new, feeling a bit like an apartment with a kitchen, range hood, microwave, induction cooker, and a large fridge. The only downside is the loud motorcycle exhaust sounds on weekends, but it shouldn't bother heavy sleepers or those who are very tired.

Filthy! So, so dirty! I already felt sick with a viral cold the day I checked out. The staff, from the front desk to the pool attendants, had terrible attitudes. Three words to describe this hotel: dirty, messy, and poor service! This is a terrible hotel. The service was awful, and they had so many rules. Losing your room key costs 20 MYR, and to get a towel at the pool, you have to sign and write down the quantity, and then a staff member has to confirm its return. Most guests are tourists who come just to take photos by the pool. During the day, you can't tell how dirty the water is, but at night, with the lights on, you can see it's murky and full of floating debris. It's absolutely disgusting!!! This hotel clearly can't handle this many guests. The tables and lamp bases in the rooms were covered in grime! It's also the first time I've ever seen a duvet cover opening facing the pillows. Try to avoid the restaurant on the first floor as well. There are many other restaurants nearby, and this one's food is genuinely bad. The recommended dishes on the menu look nothing like what you actually get. Hygene: Visible and invisible dirt coexisted everywhere! Service: Barely any service to speak of. Environment: The lobby and elevators are shared by two hotels, making it incredibly chaotic. Facilities: I only came to take photos of the pool with the Petronas Towers, and ended up getting sick when I got back. Starting on the 28th, the pool will be closed for maintenance.