Seashells Phu Quoc Hotel & Spa

👍🏻👍🏻 The service was acceptable, though staff lacked smiles. Breakfast was fine, and the location was good – only a 5-minute walk to the night market. 👎🏼👎🏼👎🏼 Check-out took a full 20 minutes; they checked everything so thoroughly, you'd think I was stealing something. On the morning of August 18, 2026, my fourth day there, it was raining heavily and the entire hotel experienced a power outage. Later that evening, around 9 PM local time, the power tripped twice more, plunging the whole hotel into darkness each time. Although power was restored within a minute for all three incidents, having it go out like that at night really gave me a fright. It would be terrifying if you're afraid of the dark, especially with the sound of the waves adding to it. Honestly, many shops on the street outside had power outages that day, but I never expected the hotel to be affected as well.

Without us mentioning it was a birthday, the hotel gave me a huge birthday surprise. Thank you to the hotel staff for your thoughtful service.

Shaped like a cruise ship, this hotel definitely calls for a sea view room; otherwise, you'd be missing out. 1️⃣ Pros: Located in the central core area, the location is convenient. It's walking distance to the night market, and there are massage parlors all along the street, such as the popular LUA SPA. Breakfast offers a rich variety, with sea view seating available. The infinity pool is exceptionally beautiful, and the hotel has its own beach for recreation. 2️⃣ Cons: The room facilities show signs of age. 3️⃣ Highlights: We received a 100,000 VND voucher that could be used at the restaurant, and complimentary 20-minute sauna and steam bath sessions. There's also a swim-up bar where you can enjoy drinks while in the pool. 4️⃣ Gripes: As a popular hotel, it gets very crowded. For example, there are many people at breakfast, and it's not always possible to snag an outdoor sea-view table. Also, early check-in is only allowed up to 2 PM at the earliest, and we ended up checking in closer to 3 PM, finding that the room had just been mopped.

The infinity pool is great, perfect for families with kids. The location is also excellent, with a night market just 500 meters away. The hotel staff are very enthusiastic and English communication is absolutely no problem.

You must try the popular local pho restaurant nearby—you won't be disappointed, it's genuinely delicious and I think even better than the one in Hanoi. The eggs at the breakfast buffet are great too!! The stir-fried water spinach at the nearby seafood BBQ spot is the best I've ever had! I just wish the prices were a bit lower; accommodation in Phu Quoc still feels a bit pricey.