Let's start with the positives: Firstly, the location is excellent. Right outside the entrance is Chongwenmen subway station, making it incredibly convenient to reach all the major attractions. This is definitely the hotel's biggest selling point. Secondly, the staff are very service-oriented. Their customer care, from booking to check-out, was impressive, and the front desk was quick to help guests resolve issues during my stay.
Now for the areas that need improvement: As it's an older hotel, the facilities are quite basic and dated. The lighting is also on the dim side, especially in the elevators. The rooms show signs of age, with some water stains and black mold visible in the bathroom, and dust accumulation in the corners of the wardrobe door tracks. During this stay, the first room (B213) had a strong odor from the bathroom drain, so with the help of the front desk, I moved to a different room (B559). However, the air conditioning in the second room was not very effective; even at its lowest setting, the room temperature stayed around 27 degrees Celsius, making it feel a bit stuffy in the mornings or at midday.
Overall, considering the price, Xinqiao Hotel offers acceptable value for money in the city center.
My suggestions for the hotel are: 1. Replace the lighting with brighter white lights to make the place feel less dated. 2. Increase the frequency of maintenance for drainage pipes and the central air conditioning system. 3. Improve the cleanliness of room corners, particularly in the bathrooms.
Original TextTranslation provided by AI