Aug 16–Aug 172 Adults
Hotel Royal Signature
21 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, 55100, Malaysia
9.0/10Great
1,418 reviews
Highlights
More
Delicious breakfast
Ideal location
Great views
Lots to do
Outstanding Location
MapMetro: Imbi
320m
Metro: Bukit Bintang
500m
Landmarks: Alor Food Corner
250m
Reviews
1,418 reviewsGreat
Verified Reviews
- Cleanliness9.0
- Amenities8.9
- Location9.3
- Service8.8
Amenities
Hotel Description
Discover Hotel Royal Signature, an 5-star stay in Kuala Lumpur. With a score of 9/10 based on 1408 reviews, it offers an outstanding blend of quality and value, with prices starting from €50.
Check-In & Check-Out
From 15:00 until 12:00
Nearby Attractions
Mega Star Arena KL: 0.32 km away
Alor Food Corner: 0.24 km away
MinNature Malaysia: 0.29 km away
Amenity Highlights
Pets policy: Pets are not allowed.
Food & Drink: Snack bar, Restaurant, Bar, Lobby bar
You might be wondering
What are the check-in and check-out times at Hotel Royal Signature?
Check-in time at Hotel Royal Signature starts at 15:00, and check-out time is by 12:00.Does Hotel Royal Signature have a pool?
Yes, Hotel Royal Signature has a swimming pool for guests.Does Hotel Royal Signature allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Hotel Royal Signature.How much does it cost to stay at Hotel Royal Signature for my dates?
Room prices at Hotel Royal Signature vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.What’s the cancellation policy at Hotel Royal Signature?
The cancellation policy at Hotel Royal Signature depends on your room type and booking terms.Does Hotel Royal Signature offer airport transfers?
No, Hotel Royal Signature does not provide airport transfers for guests.
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On a positive note, the family room offered a view of the Petronas Twin Towers, which was nice, and the master bedroom was well-decorated, spacious, and bright. However, the living room with the sofa bed was incredibly noisy. Due to it being a connecting room or some other design flaw, we could hear everything from next door, especially for two consecutive nights when our neighbors played cards all night long. The constant chatter made it impossible to sleep. I contacted the hotel to see if we could switch rooms, but they refused, only saying they would remind the other guests. The second night, the card game continued non-stop. When I contacted the hotel again, they suggested we could pay more to change rooms. The platform I booked through also tried their best to help, but it was just terrible service.
Also, the sofa bed had a noticeable gap, making it uncomfortable to sleep on. My child slept on it for one night and developed an allergic reaction. The surrounding night market was lively, with motorbikes revving loudly, and there was a construction site outside our window. Taking a taxi back to the hotel at night was also a nightmare; a 3 km ride took 50 minutes, likely due to the busy downtown area.
On 2nd day we had to go for a 1 day Cameron Highland tour so I told Ms Iyda that we will have to miss the hotel bfkst since we had to leave by 6.30am for the coach ride but she was so helpful to arrange for 4 sets of simple takeaway breakfasts for us. So grateful for the extra miles and had our tour journey with the delicious assorted sandwiches, pastries and orange juice. My child enjoyed her fun at free indoor playground Level 2. On our last day check out, we used the Musolla prayer room at Level 4 (no need for card access on level 2 and 4).
Most touching was when Ms Iyda handed me with 4 bags of complimentary hotel souvenirs before we made a move. I also requested a pic with her and wishes all the best and much thanks to her, Ms Kila, the conceirge staff, security guards, room attendants and those who have served us during our wonderful stay. Definitely will come back here again. Hotel is also conveniently located at Bukit Bintang, near BTS, Lalaport, Lot 10 and spoilt for choices food and shopping. Busking area is nearby too. Great trip for us! Had our wonderful 4d3n stays here and especially thanks to Ms Iyda, Guest Manager, for her extra miles service and kind assistance. As my hub is recovering from his leg injury and I hv a special needs child to attend as well, I was looking for 2 interconnecting rooms for 4 of us. Ms Iyda recommended a Special Needs King Room which are lower feature beds and facilities easy accessible for the needy and wheelchair users. We were so impressed with the rooms. I also requested for bday deco and complimentary cakes for both me and my hub and the staff were so nice to decorate both rooms and 2 slice delicious brownies cakes.
On 2nd day we had to go for a 1 day Cameron Highland tour so I told Ms Iyda that we will have to miss the hotel bfkst since we had to leave by 6.30am for the coach ride but she was so helpful to arrange for 4 sets of simple takeaway breakfasts for us. So grateful for the extra miles and had our tour journey with the delicious assorted sandwiches, pastries and orange juice. My child enjoyed her fun at free indoor playground Level 2. On our last day check out, we used the Musolla prayer room at Level 4 (no need for card access on level 2 and 4).
Most touching was when Ms Iyda handed me with 4 bags of complimentary hotel souvenirs before we made a move. I also requested a pic with her and wishes all the best and much thanks to her, Ms Kila, the conceirge staff, security guards, room attendants and those who have served us during our wonderful stay. Definitely will come back here again. Hotel is also conveniently located at Bukit Bintang, near BTS, Lalaport, Lot 10 and spoilt for choices food and shopping. Busking area is nearby too. Great trip for us!
However, the housekeeping staff left me with many baffling issues. The toilet seat had adhesive residue, which I believe was from a previous guest's disposable toilet seat cover that wasn't fully cleaned, and it was never addressed during our entire five-day stay 😑. Additionally, disposable toilet paper and facial tissues were not refilled for three days. While there was a spare roll of toilet paper in the bathroom, it looked old, water-stained, and as if it had been wet and then air-dried. Yet, the other room received timely refills of facial tissues and toilet paper. Used towels and toothbrushes were taken away but not replaced with new ones 😑. Bottled water was sometimes refilled, and sometimes it wasn't 😑. The Wi-Fi in our room stopped connecting on the fourth day, while the other room's Wi-Fi worked fine until the day we checked out 😑.
On our last night, both rooms had no hot water for showering, so we had to brace ourselves and shower with cold water.