Aug 16–Aug 172 Adults
Hotel Royal Signature
21 Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, 55100, Malaysia
9.1/10Great
1,627 reviews
Delicious breakfast
Ideal location
Great views
Lots to do
See all highlights
Outstanding Location
Attraction: Petronas Twin Towers
1.8 km
Attraction: Alor Food Corner
140m
Attraction: Petaling Street Market
1.4 km
See what's nearby
Choose Your Room
Reviews
1,627 reviewsGreat
Verified Reviews
- Cleanliness9.0
- Amenities8.9
- Location9.3
- Service8.9
Amenities
Hotel Description
Check-In & Check-Out
From 15:00 until 12:00
Nearby Attractions
Mega Star Arena KL: 0.32 km away
Alor Food Corner: 0.24 km away
MinNature Malaysia: 0.29 km away
Amenity Highlights
Pets policy: Pets are not allowed.
Food & Drink: Snack bar, Restaurant, Bar, Lobby bar
You might be wondering
What are the check-in and check-out times at Hotel Royal Signature?
Check-in time at Hotel Royal Signature starts at 15:00, and check-out time is by 12:00.Does Hotel Royal Signature have a pool?
Yes, Hotel Royal Signature has a swimming pool for guests.Does Hotel Royal Signature allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Hotel Royal Signature.How much does it cost to stay at Hotel Royal Signature for my dates?
Room prices at Hotel Royal Signature vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.What’s the cancellation policy at Hotel Royal Signature?
The cancellation policy at Hotel Royal Signature depends on your room type and booking terms.Does Hotel Royal Signature offer airport transfers?
No, Hotel Royal Signature does not provide airport transfers for guests.
Haven't found the right hotel yet?
📍 Perfect Location: Situated in the heart of Bukit Bintang, with convenience stores, pharmacies, various eateries, and money changers right downstairs. Major shopping malls are just a few minutes' walk away, making it incredibly convenient.
🛏️ Room Advantages:
. The decor leans towards a subtle, sophisticated luxury, with excellent quality. It's not the exaggerated, influencer-style design. Signage uses a deep navy blue paired with gold and white, which is elegant and timeless. The choice of English fonts shows good taste. These details enhance the hotel's brand image.
. The air conditioning is powerful and can be adjusted independently. The window offers a good view, with a luminous special building visible.
. The room features an extra-long black desk with ample space, allowing two guests to each have their own side for belongings.
. The open-concept wardrobe has no doors, providing good ventilation and brightness. You won't forget clothes hanging inside, and it's very convenient if you need to wash and dry simple garments.
. Welcome snacks and two cans of soda are provided. Individual small-sized toiletries are offered, which is more hygienic than the large communal bottles found in many hotels nowadays.
💡 Suggestions for Improvement (for hotel reference):
. The long bench by the window has noticeable stains; it's recommended to clean it or remove it. The bathroom hairdryer requires continuous button-holding, and the showerhead shape makes water flow a bit inconvenient (but the overhead rain shower is a plus! 👍). The towels appear a bit old. The body lotion has a rather sticky texture.
. One afternoon, at 2:30 PM, we returned to our room, and it still hadn't been cleaned. We specifically went down to the front desk and called to urge them. It took almost 45 minutes for someone to come and clean it. Although the cleaner was very polite and always smiling, we suspect that the frontline staff is understaffed, suggesting poor management from above.
. Regarding Breakfast and Restaurant Management: The food variety is quite diverse. On the second day of our trip, I had an upset stomach, so having congee available was truly a blessing. It's not easy to find plain congee outside if you haven't booked breakfast at the hotel. However, there's significant room for improvement in hygiene management.
. Table and Placemat Issues: Every table and sofa was covered in breadcrumbs. Especially the placemats, with their deep and numerous textures, all the breadcrumbs got stuck in the crevices. Even if wiped, traces remained.
. Cleaning Status and Process: The staff's cleaning speed couldn't keep up. Many tables were simply not ready, with food left by previous guests still on them. Even tables that were supposedly "cleaned" were not spotless and still had crumbs. More shockingly, we personally witnessed staff sweeping food scraps directly onto the floor, only to clean them all at once with a floor-cleaning machine later. They even mopped right next to guests who were dining. It would be much more appropriate to use a tray to collect crumbs.
. Other Environmental Hygiene: There were flies flying around in the restaurant, which is quite odd for a five-star hotel.
. Entry Arrangement: The method of simply stating the room number instead of showing a meal voucher is quite good. The idea of guests choosing their own seats is also good, but unfortunately, many tables were simply not prepared. Rather than being a problem with the frontline staff, it seems to be poor management from above, with a lack of basic cleaning procedure training for staff and inadequate staff allocation.
. Overall, the location is excellent, the room is comfortable, and the staff are friendly. It's a very good hotel and deserves a five-star rating!
Good choice of Breakfast .
Location i can say is most most strategic in kl ..walking distance to bukit bintang ,pavilion , lalaport ,& most eating place jalan alor . Loce tge location will stay again
Then there's the attitude. Out of four pillows, three were yellowed, leaving only one barely usable. I called for clean pillows twice, but they didn't arrive even after half an hour. It was past midnight, so I just took the two dirty pillows down to the lobby myself. The front desk staff still asked if I wanted to replace the whole pillow or just the cover. I said "all," and they kept asking "why?" I was like, what? I pulled out the yellowed pillow core to show them, and then they understood why.
As for the location, there are a lot of Indian people downstairs. If you go out at night, you'll be surrounded by them. I recommend not staying here.
Service at the swimming pool is great.
One thing is, when I called the service if they have toiletries set for children the answer is no. But when I went to front desk I got it immediately. Thanks to the receptionist.
The location is excellent; on race day morning, it was very convenient to walk to the starting point at Merdeka Square, so there was no need to worry about traffic.
The twin room I booked was spacious and clean, and the mattress was comfortable, ensuring good quality rest, which is very important for runners.
Breakfast starts at 06:30, which is an ideal time, allowing ample time to eat and refuel with carbs before the race. There was a good variety of choices. The hotel also has a 24-hour gym and an outdoor pool, perfect for stretching before the race and relaxing afterwards.
Just downstairs is Jalan Alor, with many restaurants and convenience stores at night, so you can replenish your energy supplies anytime. The staff service was friendly, and the front desk had Chinese-speaking staff, making check-in and check-out quick.