Room was average at best
Pillows lumpy and it affected my sleep
Went to buy a bottle of water it was 4.50
Carts for luggage disappeared and staff didn’t seem to care, got attitude when I asked if the coukdcfind them as I had 2 - 50 lb bags plus carry on
Cheap price but would try a different
place next time
Average at best!!!
Always stay at the Ramada Hotel, before flying up to work. Room rates are usually well under $100.00 all in and free shuttle to and from Airport. Food at Restaurant is very tasty and updates are improving..Shower temps and faucets in tub could be improved but still work..Would also be nice to have extra late checkout for returning regular guests. Would reccomend to anyone!
A +
The staff was super friendly and very helpful. I called down for extra bath towels and they were delivered within minutes. The hot tub was out of service during our stay but those things happen and can’t always be controlled by the hotel. The kids absolutely loved the slide and spending time in the pool. Only complaint I’d have there is that the pool towels were super small, we just doubled up and made it work. Not really a big issues. Breakfast was also included in our reservation and it was great. Good variety and included bacon/sausage and eggs. The space for breakfast was nice and open and lots of seating. I would definitely stay here again.
The cleanliness is actually OK, but it's quite run-down. The wash basin in my room was completely cracked and looked disgusting. I couldn't get through the two days I stayed there; it was a bit nauseating just looking at it. The breakfast was OK. Parking was convenient.
The landlords ( husband & wife) are very friendly, helpful, nice & accommodating. The wife Ms Shujie Guo waited for us patiently to arrive at the air bnb before returning to their own home which is a short distance away. (NB: we did not get the message or e-mail for the main door number access code & she know that it has happened before. So she took the initiative to wait for us which we arrived at night at about 9 pm on that day). This air bnb house provided full cooking facilities including the ingredients & spices. The common area are very clean & tidy. The bedroom & bathroom are equally clean & tidy. There is a garden at the back of the house which is beautifully layout. The landlord lady Ms Jhujie Guo even went to the extent to alert my wife that there were northern lights & informed us to go to the open space to see. With our iPhone 14 pro max handphone, we managed to see the beautiful northern lights ( aurora). Unfortunately we were unable to capture the dancing lights as we do not have the camera stand. This is a bonus as we did not expect to see Northern lights in Calgary! We felt like we were living at our own home.
We would highly recommend those who are looking for accommodation in Calgary to stay at Brothers Li Homestay.
The room was clean but my sleep was disturbed by loud truck horns which was really inconvenient. I was also surprised there was no bath towel. There were only two small hand towels and one face towel. I stay in hotels regularly for work and this is the first time I’ve experienced that.
The location is accessible to different public transport which is convenient for solo travellers. Also, it is in the middle of downtown area where restaurants and major establishments are located. Overall, chateau Lacombe is a good hotel to stay if you are planning to go in Edmonton.
A new hotel near the airport, where people often hold parties. The hygiene is acceptable and the room is relatively large. The only problem is that the second booking failed, and I was not able to check in, but the full amount was deducted, which is really weird.
The check in was good; the agent was professional and friendly.The hotel is tired - needs a very deep clean and refurbishing in the common areas, elevators and rooms. It has windows in the rooms that open which was great! The restaurant was unexpectedly closed which was disappointing. Breakfast was pretty much all carbs and protein - would have been great to see some fruit. Lots of food. A decent stay for the price I paid and its proximity to the hospital which was where I needed to go.
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8.5/10
Very Good
AAnonymous UserAll staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊
GGuest UserThe staff was super friendly and very helpful. I called down for extra bath towels and they were delivered within minutes. The hot tub was out of service during our stay but those things happen and can’t always be controlled by the hotel. The kids absolutely loved the slide and spending time in the pool. Only complaint I’d have there is that the pool towels were super small, we just doubled up and made it work. Not really a big issues. Breakfast was also included in our reservation and it was great. Good variety and included bacon/sausage and eggs. The space for breakfast was nice and open and lots of seating. I would definitely stay here again.
HhongpowerIt takes about 20 minutes by Uber from Edmonton Airport. It cost about 33 bucks. There is also a Korean restaurant nearby... It is not a walkable distance. All schedules were handled by Uber. The sound of the air conditioner in the room… . It's so big... I turned it off when I went to sleep.
GGuest UserThe front desk was very accommodating and approachable. They were organized as there are lists of what we can do and how we can go there. There’s also a free shuttle we could use so accessing public transport was not a problem. However, when we went in the hotel room there was some trash left in the trash can. It’s not much of a problem but it kind of reflects to their housekeeping system in a way. Generally, it was clean. Another concern was that they told us we will receive the security deposit after 5-10 days but we weren’t able to get it. I’ll try to contact them about it but they told us before we left that it was already processed (this was December 18) and until now (December 26) we are still waiting.
GGuest UserYou could not ask for more! This hotel has everything, comfortable room, great amenities, fantastic restaurant (don’t miss the Asian buffet on Wednesday nights) and fantastic location ( transfer busses to all the ski locations right on your door step plus just one block from the Main Street). The staff are so helpful. We can’t wait to visit again.
HHuhu01Stayed at the Holiday Inn Calgary Airport (IHG). The location is very convenient for the airport and surrounding routes, and the overall cleanliness of the property was excellent—both the rooms and common areas were well maintained.
Amenities are fairly basic, so travellers expecting extensive facilities may find them somewhat limited. Unfortunately, the service was on the poorer end of the spectrum during my stay.
One point future guests should be aware of: the booking information on the hotel’s website states that a deposit is required, but it does not clearly specify that this must be provided strictly via credit card. Staff indicated that this policy is standard at hotels worldwide; however, as an experienced traveller, I can confirm that many hotels do in fact accept debit cards for deposits.
To avoid any issues at check-in, make sure you bring a credit card with you.
Overall: great location and cleanliness, basic amenities, but service and clarity around deposit policies could certainly be improved.
GGuest UserIt was a pleasant stay I would say. Clean and cozy. Home-like atmosphere. The only thing I want to mention is that when we arrived at 4:30pm no one was there, no reception, no instructional signs… until 10 mins later, there was somebody coming out from a storage, she was very helpful and got us in the room instantly. One suggestion is that it’d be great to prepare 1 or 2 extra blankets for a group of more than 2.
RRene Del AyreOverall excellent experience at Hotel Tonquin. The rooms were clean and comfortable, the staff were friendly and helpful, and the location was very convenient. I would definitely recommend this hotel and would stay here again.
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