3 Stars Hotels in Alabama, United States

This was an enjoyable stay.

Great facilities and nice atmosphere!!!

Need a room that was pet friendly to stay for one night and called ahead and was told on the phone it was $74 a night. Once we arrived, they said $92. Despite a sign being out front that said $59.99 a night and when asked about the 59.99 he said it’s $92 after tax. We paid and went to the room to discover no fire alarm, ripped sheets, a bug of some sort on the mattress, dirty blanket and obviously dirty mattress. AC was broke. And see the “pool” in pictures… we went back to get a refund and he said we would be charged $20. We didn’t even argue because we wanted the heck out of there. Not to mention the two guys stumbling around with their shirts off laying on the ground in the back of the parking lot. Seriously would not ever recommend to anyone… it just felt sketchy…

This was our third time at this hotel went back because we enjoyed ourselves the previous two times hotel was the same as before could get a sunbed any time of day the food was well prepared pizzas were great can be receptive but always something to eat, maybe the rooms need a little updating but very clean. Was able to keep room late on last day when asked, all staff worked really hard all day. The location is great not as busy as some resorts but enough going on to enjoy yourself. The only negative from previous years was entertainment with was run by one entertainer which didn't seem interested never seen her only walking around talking to lifeguards, the hotel board said in morning three activities a day but in 7 days play pool and darts on one day rest of week only a lazy game obviously her specialty me and my son enjoy pool entertainment which we have done at hotel before which helps people get together and get to know the entertainment staff which is why we went back. The last few days the entertainer left and was replaced, and things improved a little late for us probably would try a new location for next holiday just let down by the entertainment and had to go out of night which if full inclusive defeats the idea of buying drinks, but Rock Cafe if like the music is a good night out .

It was a nice place to stay but note that when you book there are two separate places one for Weston and one for Element it’s quite confusing since they are the same property. Other than that it’s a great location!

This hotel is good value for money, clean, spacious, reasonable room layout, large refrigerator, microwave oven, induction cooker, parking lot, next time you come to Auburn must stay here. recommend!

Wonderful Management and housekeeping

I enjoyed my stay at Embassy Suite. I was busy most of the time, preparing to attend the conference. The food was excellent and my favorite items.

Great facilities and nice atmosphere!!!

Really like the room and service

Stayed 6/29-6/30. The hotel looks like an 80s building. The staff at the front desk on check in were nice enough, athough it appeared I interrupted one of their naps. No upgrades for elites at this property, despite a very very low occupancy - at least not for this ”titanium for life” member - perhaps you will do better. I was provided with a coupon for ”breakfast” and a $10 food and beverage credit. My room was adequate. Toilet barely flushed; standing water in tub. tiles falling off the wall. The bar of soap looked like the little sliver you have at the very end of a bar of soap, usually about 3 days after you should have replaced it. This property was so stingy with the soap that you only get one of those little slivers to share between the sink and the shower. Room needed a good dehumidifier as the A/C just didn't do it. So, after a long day driving from Houston to Mobile, went to bed early. Got up looking forward to breakfast. This hotel still has the lounge closed, but they have a nice area set aside in the restaurant. The ”free breakfast” consists of previously-frozen pastries, some fruit, and free coffee. That's it. So, glad I saved my $10 coupon. I tried explaining that I wanted to order off the menu. The waitstaff provided a menu. The breakfast menu us incredibly limited, especially for a ”full-service” Marriott. They had one interesting thing on there: an omelette with shrimp and crawfish. Great! I ordered that and a side of bacon. Tried to use my $10 food and beverage coupon, and was told, I can't, It is only for use in the restaurant. Apparently elite members sitting here are not considered part of the restaurant can do not expect to use your $10 F&B credit for breakfast. You simply can't. Not sure why, but had to pay full price. Will dispute on credit card. So, was going to stay another night, but checked out and went to another hotel. This one is very bad, no idea how they have 4 stars. Very very disappointing management, disappointing stay in general, and disappointing room. Keep looking for other properties - this is not a nice one at all.

I usually don't do reviews, but this one deserves one. There was a problem with my reservation when I arrived. I have been a Marriott Bonvoy Member for quite some time and never had a problem with any of my past reservations. Long story short the onsite manager Anne took care of it above and beyond. The problem was resolved quickly to my satisfaction. Anne has outstanding customer service skills. She addressed my concerns with courtesy and professionalism! If it hadn't been for Anne, I probably would have started looking for another Hotel chain. Thank you Anne for all you've done, I appreciate you. I truly hope other managers can learn how to treat the customers like Anne did me.

This was our third time at this hotel went back because we enjoyed ourselves the previous two times hotel was the same as before could get a sunbed any time of day the food was well prepared pizzas were great can be receptive but always something to eat, maybe the rooms need a little updating but very clean. Was able to keep room late on last day when asked, all staff worked really hard all day. The location is great not as busy as some resorts but enough going on to enjoy yourself. The only negative from previous years was entertainment with was run by one entertainer which didn't seem interested never seen her only walking around talking to lifeguards, the hotel board said in morning three activities a day but in 7 days play pool and darts on one day rest of week only a lazy game obviously her specialty me and my son enjoy pool entertainment which we have done at hotel before which helps people get together and get to know the entertainment staff which is why we went back. The last few days the entertainer left and was replaced, and things improved a little late for us probably would try a new location for next holiday just let down by the entertainment and had to go out of night which if full inclusive defeats the idea of buying drinks, but Rock Cafe if like the music is a good night out .

My friend had a birthday at this hotel. The room is large and has a separate living room and bedroom. It is quite good. I will stay in the next opportunity and it is worth recommending to everyone.

Breakfast is delicious.

The rooms are very clean and upscale. The staff are super friendly. Would recommend to everyone.

We traveled to Birmingham for a celebration of life service. All of the hotels were sold out due to a concert; but the staff at the Courtyard Marriott went above and beyond to accommodate us. Specifically Quez and Ervin at the front desk. We were a group of about 15 people and they treated us like family. They ensured we were as comfortable as can be. Especially Ervin. Hus pleasant demeanor, problem solving on room issues and ability to offer suggestions for dining options were superb. I/we really enjoyed our time at the hotel simply due to the customer service of the team. Althea also helped us out with a room switch one night. The rooms were clean and spacious. The hotel is in an ideal location with retail shopping and restaurants nearby. We didnt get to enjoy the pool but that area was nice as well. The beds also were comfortable and the lobby is a nice hang out spot to watch the game or play board games with family. I would recommend this hotel and suggest the Marriott recognizes their outstanding employees offering stellar customer service in this current job market. Good job Ervin, Quez and Althea

This was my fourth stay with Homewood Suites near UAB. And like all the other times, it was amazing! When I walked in to check in, the young lady actually recognized me from my last visit and reminded me of my Hilton Honors, which I had forgotten about, and gave me a complimentary bag with 2 bottled waters and treats! Very welcoming! The complimentary breakfast was phenomenal! So many items of variety to choose from! The young lady over the breakfast area came by my table to make sure everything was OK. We spoke about my trip. Very friendly and kind to me and other guests. They even have a manager's reception during the evenings (unfortunately I wasn't able to attend) When I checked out, Tracy greeted me with smile and asked if everything was to my liking, which I responded Yes! I always enjoy my stay with Homewood! Which is true, the rooms and views are spectacular! Mine was a king size bed with a sofa that let's out to a good size bed. Spacious bathroom area, and a kitchenette fully equipped with a counter top stove, microwave, good size refrigerator, coffee/tea maker, dishes, pots and pans even a garbage disposal. Homewood near UAB is definitely my go to place, my home away from. I highly recommend Homewood to anyone for their stay while in town. The staff team are A+

Everything was great, minus the excessive taxes. There was a $12 county tax added to the bill, along with a city, state, and another ”room” fee.. when is enough, finally enough? The hotel itself is great. Room was nice, although shower could be updated. Marriotts got ya beat in that area.. everything worked. Breakfast was great. Lots to choose from. Would I stay here again? I'd like to, if the price is right, but, the taxes add up quick.

Lovely staff, clean area and the outdoor smoking gazbo is on point. 10/10 would recommend

Great facilities and nice atmosphere!!!

Really like the room and service

Stayed 6/29-6/30. The hotel looks like an 80s building. The staff at the front desk on check in were nice enough, athough it appeared I interrupted one of their naps. No upgrades for elites at this property, despite a very very low occupancy - at least not for this ”titanium for life” member - perhaps you will do better. I was provided with a coupon for ”breakfast” and a $10 food and beverage credit. My room was adequate. Toilet barely flushed; standing water in tub. tiles falling off the wall. The bar of soap looked like the little sliver you have at the very end of a bar of soap, usually about 3 days after you should have replaced it. This property was so stingy with the soap that you only get one of those little slivers to share between the sink and the shower. Room needed a good dehumidifier as the A/C just didn't do it. So, after a long day driving from Houston to Mobile, went to bed early. Got up looking forward to breakfast. This hotel still has the lounge closed, but they have a nice area set aside in the restaurant. The ”free breakfast” consists of previously-frozen pastries, some fruit, and free coffee. That's it. So, glad I saved my $10 coupon. I tried explaining that I wanted to order off the menu. The waitstaff provided a menu. The breakfast menu us incredibly limited, especially for a ”full-service” Marriott. They had one interesting thing on there: an omelette with shrimp and crawfish. Great! I ordered that and a side of bacon. Tried to use my $10 food and beverage coupon, and was told, I can't, It is only for use in the restaurant. Apparently elite members sitting here are not considered part of the restaurant can do not expect to use your $10 F&B credit for breakfast. You simply can't. Not sure why, but had to pay full price. Will dispute on credit card. So, was going to stay another night, but checked out and went to another hotel. This one is very bad, no idea how they have 4 stars. Very very disappointing management, disappointing stay in general, and disappointing room. Keep looking for other properties - this is not a nice one at all.

I usually don't do reviews, but this one deserves one. There was a problem with my reservation when I arrived. I have been a Marriott Bonvoy Member for quite some time and never had a problem with any of my past reservations. Long story short the onsite manager Anne took care of it above and beyond. The problem was resolved quickly to my satisfaction. Anne has outstanding customer service skills. She addressed my concerns with courtesy and professionalism! If it hadn't been for Anne, I probably would have started looking for another Hotel chain. Thank you Anne for all you've done, I appreciate you. I truly hope other managers can learn how to treat the customers like Anne did me.

I typically don't leave bad reviews of hotels, but I was very disappointed by my stay at this Holiday Inn. The lobby and restaurant area were nice. However, the elevator and the hallways had a musty odor and were stuffy. Either they don't have air in the hallways or just don't turn it on. The carpet on all floors are stained and need to be cleaned. Both headboards in the room were discolored, appears to be bleach. Upon inspecting the sheets on one of the beds, the sheets were stained and one of the pillow cases. I had to request new sheets. The bathroom had ants and the vent was very dusty. I would have went to another hotel, but all hotels in the area were booked as I was there for a basketball tournament.

Upon arrival, the lobby with the fireplace makes a very warm and pleasant impression. The hotel room is very neat and very clean. Room is in pleasant, bright colors. Pictures complete the good first impression. Some things make a very high-quality impression, for example the faucet in the bathroom. I missed a USB plug, which is more and more often placed in lamps or next to the bed to charge the cell phone. The only, but big point of criticism was the breakfast. I looked for coffee cups in vain. I had to ask the staff twice until it was noticed that the disposable cups were used up. Coffee very good. The selection is not very large, comparably much less than in comparable hotels. The orange juice was very negative, probably a cheap product, also with an aftertaste. After it is now common, there are no hot, instead only ”warm” scrambled eggs. Only these were not even warm, in the spectrum between warm and cold rather cold to be counted and therefore hardly to be enjoyed. Since the breakfast can not be rated separately, I have to think about what my rating should be. Because certainly hotel guests without breakfast are well accommodated here.