The hotel room was a bit dated, and the door didn't close automatically. When I came back, I found that the cleaned room was left unlocked, which was an unacceptable oversight. As compensation, the hotel provided a free airport transfer, a fruit platter, and juice. However, an unexpected incident occurred during our stay, and both the front desk and security managers handled it with utmost professionalism and dedication—definitely worth a five-star rating! They literally accompanied us the whole time, day and night shifts alike, showing incredible responsibility and offering tremendous help. I truly want to thank the hotel for this. The breakfast was just average, and the pool access rooms are in high demand and quite nice overall. The only other issue was that the curtains in my room couldn't be fully drawn, leaving a gap of light in the middle. I hope the hotel can get that fixed.
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