The hotel is aesthetically pleasing and located in a quiet block. The staff speaks English, and the receptionists were very polite and helpful.
Right after I checked in, there was a circuit failure in my room. There was a sudden burst of sparks right next to my face while I was sitting at the table by the TV. It even melted the plastic panel of the TV. I immediately went downstairs to report what happened, and the staff helped me move to another room, which I appreciated.
However, in a situation that puts guests in danger, I feel the staff should act more proactively. I was hoping they would immediately offer to switch my room, but it was actually my own request. The receptionist told me he would go and check something and then left me alone in the room. Maybe it was a misunderstanding and he actually went to check the availability of another room, but he didn’t explain that to me. That left me feeling a bit weird about the whole situation. The staff seemed very chill about what had happened, while I think a safety issue like this should be taken more seriously.
The booking comes with breakfast, which is a nice plus. You can choose a dish from the menu and have it with a drink the next morning. I stayed for three days and overall had a comfortable stay and slept well. The bed is comfortable. There might be some construction noise starting around 5 a.m., but it is quite distant, so only people with sensitive sleep might notice it.
I also rented a bike right at the reception, which was very convenient. There is a tiny, cute balcony in the room, which is good for smokers. However, that’s pretty much the only use for it. It would be nice to have some ropes or hooks where you could hang wet clothes. Otherwise, the balcony feels a bit pointless.
The overall cleanliness was good, but there was one thing that really bothered me: the bed. There was quite a lot of black hair along the side of the bed and a LOT of dust behind it. There were also some objects that had fallen between the bed and the wall and clearly hadn’t been cleaned for a long time. It looked pretty gross.
The bathroom was one of my favorite parts. There is a nice bathtub with a rain shower, and I loved it! The water pressure was great.
When it was time to check out, I asked at reception if I could check out half an hour later. I could see that the staff seemed uncomfortable with my request, so I just said I would check out on time. However, I don’t think an extra 30 minutes is a big deal if there are plenty of rooms available — and they did have several rooms available for booking when I checked the app. Especially considering that I had checked in quite late on my first day, around 7–8 p.m., I was a little disappointed that they couldn’t accommodate such a small request.
During my first two days, a cleaning lady came and asked if I wanted my room cleaned, but I declined. On the third day, she didn’t ask, probably because it was my check-out day. They also provided drinking water in glass bottles, which was a nice touch, but the water wasn’t refilled even once during my stay. I guess if you don’t request room cleaning, the water isn’t refilled either.
Overall, my stay was mostly comfortable and I liked the hotel. The main thing that left a bitter taste was the refusal to let me check out just 30 minutes later. Especially after the electrical incident on my first day, I feel that a small gesture like this, or at least a more proactive apology, would have made a big difference.
