The Madrid Edition

Not the best experience I was expecting from a five star hotel, the room was not sound proof at all and the room had an awful smell that just won’t go. The hotel did offer to change a room but it was already 10 pm when they called to say there was a spare room we could change to. Despite the systematic loopholes, the service was immaculate. Staff offered complementary services and solved problems without a doubtwhich made this stay not so horrible.

We stayed at The Madrid Edition while celebrating my friend’s 40th birthday in Spain, and it was the perfect choice for the trip. From the moment we arrived, the experience felt special and well thought out. The hotel kindly surprised us with complimentary cava and a birthday cake, which was such a lovely touch and made the celebration even more memorable. We had also requested a flower arrangement in advance, and it was done beautifully—exactly as we had hoped. The location is another huge advantage. The hotel sits right in the middle of the city, making it extremely convenient to walk to restaurants, bars, and shopping areas. It made exploring Madrid effortless. What truly stood out was the staff. Everyone we interacted with was incredibly friendly, welcoming, and professional, which made our stay even more enjoyable. The only small downside was the room ambience lighting felt a little too dim at times. Aside from that minor detail, everything—from the lobby and facilities to the rooms—was excellent. Overall, we had a wonderful stay and would happily recommend The Madrid Edition to anyone visiting Madrid, especially for a special occasion.

Best bathroom of a hotel I've stayed un Europe. Beds are big and comfortable. Rooms are spacious and the hotel in general is a high standard 5 star hotel. The location is in the heart of Madrid, close to every single attraction. Nothing can go wrong with this hotel (except the price tag of course).

This is a serious complaint about the restaurant Market of this hotel. I stayed here for three days this time, every time I sit there for more than 10mins just to wait for service. Others western tourists got served the water immediately. The waiter also did small talk with them, but me? Totally ignored by all the waiters! I have to call them, after I just ordered the sandwich then the waiter grabbed the menu from me! I have to chase him to ask for tea!

What an amazing stay we had at the Madrid Edition. It’s such a beautiful and well appointed hotel. Very friendly and professional staff. The rooms are spacious and have nice amenities. The hotel has an excellent lobby bar, a perfect cocktailbar and a club! We loved everything about it. We will definitely come back!!