Globales Costa de la Calma

We arrived at past midnight to meet an elderly receptionist who refused to let my 7yr old stay. For almost an hour we were stuck at reception. Tired and now stressed. They then insisted on holding my daughter’s passport ( as though we would pay to stay in a hotel for four nights and run away after one night). That act alone was INSULTING!. First thing in the morning they kept calling to ask for an extra €48 to let my kid stay. Please note that on the trip.com site it says kids under 12 stay for free and the room was large enough for two adults and a child. There was a sofa bed. Clearly this €48 was more important to them than courtesy. There were better ways to handle this. The money was paid by me. I was very very displeased.

Set way up in the hills! Resort is clean and well kept.. however.. the bar closes at 7pm, there is no evening entertainment and certainly no life around the resort at all. Really not suitable if you don't have children and certainly not suitable for if you have any mobility issues! Measuring using my Apple Watch , it's approx 1km to the heart of Santa Ponsa! If you are looking a vibrant, lively resort, this is not it! Plenty of sunbed availability though! In terms of location and staff attitude (apart from the female manager) one of the poorest resorts I have stayed in! Heading back to SP this week and have booked another Globales.. here's hoping it's better!

Just back from Globales Costa de la Calma. I cannot fault the place, Small, safe for kids, really clean, very professional, helpful & kind staff. Our studio apartment was great, had everything we needed, the bed was really comfortable, all fittings were high quality & clean. A big thank you to Andre the kids entertainer & Christian the lifeguard for being so kind to my son. I would go back again.

Hotel is spotless, staff are very helpful and friendly, good food . Sister and I are due to leave today, will be sorry to go, but will be back in oct , this is the only hotel we stay in, could not find better elsewhere, The pool area is cleaned twice daily, and food bar area is spotless

We came here last month , hotel was great very clean , room had a pool view .and was a decent size , comfy bed would definitely come back , corner shop across rd was handy for teabags , not far to walk to sea front ,pool was bit cold but didn’t stop us using it