Kerry Hotel, Beijing

Overall, a five-star review – I really love this hotel. I'm a foreign tourist and I've traveled to over thirty provinces and ninety cities across China. I've stayed at this hotel multiple times and have also recommended it to my friends and family. The hotel's biggest advantage is its excellent hygiene. The rooms are spotless, and the bathrooms are equipped with smart toilets, which as a foreigner, I particularly appreciate. I do have two issues I'd like to bring to the hotel's attention: First, the takeaway delivery policy. For food safety reasons, the hotel doesn't allow robots to deliver food to guest rooms, so I have to go downstairs to pick it up every time I order. Several times, by the time I get my food, it's already completely cold. Sometimes, it's really inconvenient to go downstairs to pick up food right after showering. My suggestion to the hotel is this: You could prepare a food safety waiver. Guests who voluntarily sign it would acknowledge and accept the food safety risks themselves, allowing robots to deliver food to their rooms. This would both maintain the hotel's management requirements and be more convenient for guests. Second, the bathroom scale in my room is broken and inaccurate. I weigh 180 jin, but the scale showed only 40 jin – the numbers are completely off. Aside from these two minor issues, the hotel is five-star worthy in every other aspect. If these problems can be improved in the future, I will definitely bring my family back to stay here often.

The front desk staff were very friendly, and the hotel as a whole was clean and tidy, with comfortable beds. The accompanying kids' play area, located in Kerry Centre, was a convenient walk away, well-managed, and very clean. This hotel offers great value for money in Beijing.

This is my top choice for a short getaway! The lobby is clean and grand, and the room facilities are new and in perfect condition. Even the hard-to-reach spots were spotless. Front desk staff, Sun Yan, Li Zhongqiu, and Zhang Yaonan, provided warm and professional service. The check-in and check-out process was smooth. Honestly, I couldn't find a single fault. Highly recommend!

Kerry Hotel provides excellent service and maintains high standards of cleanliness. The bedding quality is also very good. The Executive Lounge offers great selections, and their Hainanese Chicken Room Service is quite delicious. It's always my first choice whenever I visit Beijing.

Although it's a bit old, the location is great and the service is good. Overall, it's suitable for business travel.

The environment is clean, the location is excellent, and transportation is convenient. The breakfast is good. I've stayed here multiple times. The accompanying swimming pool and shopping mall are also quite nice. Overall, it's a hotel with high value for money in the area!

The hotel is conveniently located in Beijing's Chaoyang District, close to the Kerry Center and Guomao (CBD) areas. It's about an 8-minute walk to Soho, and there are plenty of restaurants nearby. The concierge staff were very prompt and welcoming, opening car doors and guiding guests to the front desk. The front desk staff were also very friendly. The room was spacious and bright, and the 2-meter king-size bed was incredibly comfortable. All the drinks and juices in the mini-fridge were complimentary. The hotel breakfast offered a wide variety of options. The lobby bar had excellent value for money for lunch, and there was live music in the evenings. The fitness center is open 24 hours (after 11 PM, you access it by swiping your room card). The gym space is huge, with a full range of equipment and daily group classes. The swimming pool is 1.2 meters deep and 30 meters long. This is honestly the biggest and best fitness center I've encountered in a hotel, both domestically and internationally! They even have personal trainers available for one-on-one guidance. All in all, a fantastic stay!