The Up Hotel Phu Quoc Island - The Poolside Escape
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1 night
The Up Hotel Phu Quoc Island - The Poolside Escape

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Vietnam Active Phu Quoc - PADI 5 Star Diving Center: 0.32 km away

Spa Tre Healing: 0.22 km away

N&N Spa Phú Quốc: 0.18 km away

Amenity Highlights

Leisure: Pool, Massage room, Gym

Pets policy: Pets are not allowed.

Food & Drink: Room service, Cafe, Restaurant

The Up Hotel Phu Quoc Island - The Poolside Escape

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We Price Match
Highlights
Tropical vibes
Excellent service
Mountain retreat
Sunset
Delicious breakfast
+3 more
Amenities
All amenities
Property Description
Show more
Very nice place
Surroundings
Attraction: Duong Dong
(1.1 km)
Recreation: N&N Spa Phú Quốc
(180m)
Recreation: Spa Tre Healing
(220m)
Recreation: PHU QUOC DIVING CLUB - SSI DIVE CENTER
(370m)
Recreation: Waxing & spa formen Phú Quốc
(360m)
Recreation: HELEN SPA
(360m)
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5

Suite Mountain View

1 Queen bed
57m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
TV
Tea bags
Toothbrushes
Room Details
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13

Deluxe Double Pool View

1 Queen bed
25m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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6

Comfort Suite with Mountain View

Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Tea bags
Room Details
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16

Deluxe Triple With Balcony

1 Queen bed and 1 Single bed
40m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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9

Premium Mountain View

1 Queen bed
61m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
TV
Tea bags
Private toilet
Conditioner
Room Details
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30

Deluxe Twin With Balcony

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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9

Premium Sea View

1 Queen bed
60m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
TV
Ocean view
Tea bags
Toothbrushes
Room Details
Check Availability
20

Deluxe Triple Pool View

1 Queen bed and 1 Single bed
30m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Tea bags
Toothbrushes
Room Details
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President Panaroma View

1 Queen bed and 2 Single bed
102m² | Floor: 9
Has window
Free Wi-Fi
Non-smoking
TV
Tea bags
Private toilet
Conditioner
Room Details
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9

Suite Sea View

1 Queen bed and 1 Single bed
78m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Ocean view
Room Details
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18

Deluxe Double With Balcony

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
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14

Superior Triple With Balcony

1 Queen bed and 1 Single bed
25m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
19

Superior Double With Balcony

1 Queen bed
22m² | Floor: 1-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
Check Availability
15

Superior Double With Window

1 Queen bed
20m² | Floor: G
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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8

Deluxe Suite with Mountain View

1 King bed
Free Wi-Fi
Non-smoking
Tea bags
Private toilet
Conditioner
Shampoo
Room Details
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15

Family Connecting With Balcony

2 Queen bed
40m² | Floor: 4-7
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Minibar
TV
Room Details
Check Availability
23

Deluxe Double Room - Pool Side

1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
Tea bags
Toothbrushes
Room Details
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Average for similar properties in Phu Quoc Island
lalalalala99
September 26, 2026
A truly warm and memorable stay ❤️ We had a wonderful 3-night stay at The Up Hotel from 23rd to 26th, and honestly, it was such a lovely experience. A special thank you to Henry for the warm hospitality and excellent service. We were also pleasantly surprised with a room upgrade, which made our stay even more comfortable. The breakfast was amazing! We really loved the à la carte concept — everything was freshly prepared and delicious. It felt much more personal than a typical hotel buffet. What touched us the most was the handwritten welcome note prepared by the hotel. It was such a simple but thoughtful gesture, and it genuinely made us feel welcomed and cared for. ❤️ It really gave us the feeling that we were more than just hotel guests. The location is also very convenient, with a whole street of massage shops just outside the hotel — perfect for relaxing after a day of exploring. Overall, we truly enjoyed our stay and felt very comfortable and at home here. Thank you, The Up Hotel and Henry, for making our trip extra special. We would definitely love to come back again! 🥹❤️ Highly recommended for anyone looking for a warm, thoughtful and relaxing stay in Phu Quoc.😘😘😘
una422
September 25, 2026
Although it's tucked away in an alley, the service was excellent. They even let us check into our room early when my son got carsick! The breakfast was incredibly delicious and very generous – almost too much! My son loved that the pool was directly accessible from our room, so he swam the whole time. We also got hooked on the nearby MAY restaurant and went there two days in a row!
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매일이 휴일
August 27, 2026
I saw a lot of small lizards outside, but not a single ant inside. It was really clean, odorless, and the shower filter I brought didn't even change color. Breakfast was very satisfying, and everyone was friendly. The pool was clean, and since no one else was using it, we had a great time enjoying it all to ourselves. The staff members were also incredibly friendly. I had an accident outside late at night and ended up in the hospital, returning to the hotel around 3 AM. Because of me, my family couldn't wake up on time and seemed like they would miss breakfast. I urgently asked if we could get a takeaway meal, and even though it was against hotel policy, they readily helped us. I'm so grateful for that. My family and I were physically and emotionally exhausted from the unexpected accident in Vietnam, but thanks to the kind taxi driver and the hotel staff who helped us, despite the accident, we were able to have warm memories. Thank you.
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Guest User
August 7, 2026
I personally really liked this hotel; I'm glad we stayed here for a couple of days. It was the best of all the hotels we visited during our trip to Phu Quoc.
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TyMy-Iri
August 11, 2026
The hotel itself is beautiful, clean, and new! Breakfast was à la carte, with an omelet, toast, some vegetables, and yogurt with fruit! Modest but tasty, especially the freshly squeezed pineapple juice! Now for the downsides: The hotel is about a 7-minute uphill walk from the main road... but there was always some foul-smelling water flowing, and cars were constantly passing by, making it very unpleasant to walk. It's far from the sea, far from supermarkets, basically far from everything! You can only get around by taxi! But the staff tries hard, and for that, we thank them greatly!
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Guest User
August 4, 2026
The staff were very pleasant and friendly from the moment we arrived until we left. The rooms were clean, and the breakfasts were delicious and varied. Our room had a mountain view. Although the room was small, it was clean and had everything we needed. The only downsides were small ants, but we got used to them over our 5-day stay, and the location. It was about a 15-20 minute walk to the main beach. There are small shops and massage parlors nearby, but it's better to walk to the city center for larger shopping malls.
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Anonymous User
July 24, 2026
The front desk staff were very polite. The breakfast was delicious; it wasn't a buffet, but you could order as much as you wanted. However, the air conditioning in the room was seriously insufficient. Even set to the lowest 17 degrees, there was no cool air, and it was so hot I couldn't sleep. But it was only for one night, so I just let it go. I booked a room with a bathtub, but it wasn't a wet/dry separation, so the whole bathroom got soaked.
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Guest User
October 9, 2026
Very nice place
Sak.1992
May 4, 2026
The Up Hotel Phu Quoc Island – The Poolside Escape 🇻🇳🌴 Stayed here during my trip and it’s a solid, comfortable option if you want convenience and chill vibes. 📍 Location: Right in downtown, which makes it super easy to get around the island. You can quickly access restaurants, cafes, and drive to most attractions without hassle. 🍳 Breakfast: Nice variety! Loved that they offer pho and omelette made to order – fresh, warm, and a great way to start the day. 🤝 Service: Staff were friendly and helpful, always ready to assist with a smile. 🛏️ Room: Room was okay, clean, and neat. Not luxury, but comfortable enough for a relaxing stay. 💬 Overall: A great pick if you want a well-located, budget-friendly hotel with decent comfort and good service.

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 01:00–12:00

Front desk hours: 24/7

To check-in, contact the property 1 day in advance by email/phone.At the same time, please provide your flight information

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineAmerican, Asian, Continental, Vegetarian
StyleBuffet, Boxed/packaged food
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

Local hotel name: Khách sạn The Up Phú Quốc
  • Opened: 2024
  • Number of Rooms: 105
Phone:+84-902186588
Email:dosm@theupphuquoc.com
A stay at The Up Hotel Phu Quoc Island - The Poolside Escape places you in the heart of Phu Quoc, a short 3-minute walk from Phu Quoc Beach and within 4 minutes by car from Phu Quoc Night Market. This hotel is 9.8 mi (15.7 km) from Ong Lang Beach and 13.3 mi (21.4 km) from Sao Beach.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A bus station shuttle is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 105 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and bidets.

You might be wondering

What are the check-in and check-out times at The Up Hotel Phu Quoc Island - The Poolside Escape?

Check-in time at The Up Hotel Phu Quoc Island - The Poolside Escape starts at 14:00, and check-out time is by 12:00.

Does The Up Hotel Phu Quoc Island - The Poolside Escape have a pool?

Yes, The Up Hotel Phu Quoc Island - The Poolside Escape has a swimming pool for guests.

Does The Up Hotel Phu Quoc Island - The Poolside Escape allow pets, and what is the pet fee and weight limit?

No, pets are not allowed at The Up Hotel Phu Quoc Island - The Poolside Escape.

Does The Up Hotel Phu Quoc Island - The Poolside Escape offer breakfast?

Yes, The Up Hotel Phu Quoc Island - The Poolside Escape offers breakfast for guests. Breakfast options include American, Asian, Continental, Vegetarian.

How much does it cost to stay at The Up Hotel Phu Quoc Island - The Poolside Escape for my dates?

Room prices at The Up Hotel Phu Quoc Island - The Poolside Escape vary depending on your dates, hotel policies, and other factors. Enter your travel dates to see the current prices.

How to get to The Up Hotel Phu Quoc Island - The Poolside Escape from the nearest airport?

The nearest airport is Phu Quoc International Airport, located about 13 mins from hotel by car (6.5 km) away.

What’s the cancellation policy at The Up Hotel Phu Quoc Island - The Poolside Escape?

The cancellation policy at The Up Hotel Phu Quoc Island - The Poolside Escape depends on your room type and booking terms.

Does The Up Hotel Phu Quoc Island - The Poolside Escape offer airport transfers?

Yes, The Up Hotel Phu Quoc Island - The Poolside Escape offers Airport pick-up service, Airport drop-off service for guests. We recommend contact ahead to confirm availability and pricing.

About This Property

Nearest AirportPhu Quoc Intl. Airport
Distance to Airport6.51KM
Average Price FromEUR229
Hotel Star Rating4