The hotel is tucked away in a small alley of an old street, with a rather small facade. The hotel lobby is on the fourth floor, and there's a doorman at the entrance who helps with luggage. It's under the InterContinental brand, and there were quite a few foreign guests staying there.
The bedsheets had stains and were very wrinkled. The second and third photos clearly show the difference, as the third photo was taken after housekeeping changed them in front of me. I seriously suspect the hotel cleans the rooms without changing the bedsheets!
I called room service to request a sheet change, and it took almost forty minutes for them to arrive, delaying our plans. The attendant said there were only two housekeeping staff for the entire hotel that day, and she had just been upstairs adding an extra bed for a guest. This is unbelievable – the hotel lobby is brightly lit and spacious, there were no fewer than five staff at the front desk for check-in, and even two doormen, yet only two for housekeeping? These foreign corporations really exploit their staff too much.
The coffee at the hotel's cafe was decent, but the cheesecake was too sweet for my liking. The prices were acceptable. There's also a Cantonese restaurant called 'Shi Pu Xuan' where we had dim sum for breakfast twice. The food was okay. However, on the second visit, we realized we didn't have to order tea, so we didn't. The waiter's attitude became very poor, and the same dish tasted much worse the second time than the first.
The main branch of Guangzhou Restaurant is very close to the hotel, about a three-minute walk. If you go right when it opens at 8 AM, you won't have to queue. However, if the attractions you want to visit require taking the subway, it's quite a walk. For taxi travel, you need to pick your times carefully, as the old city gets very congested in the evenings.
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