Ivy Lane Colombo

I booked a room for two days (No. 1/2 and 3) online. When I checked in, I found that the hygiene and facilities were very different from those online. The door lock was broken, the shower head was blocked, and the window frame was rusty. . . I had to reluctantly check in because it was 9pm. That night I told the front desk to cancel the order for the next day, but the front desk refused to handle it with the manager the next day. The next morning, I checked out in a hurry. The front desk guy told me that the manager had to go to work at 9 or 10 o'clock. When the manager came to work, he deducted the room payment for the next day from his credit card and left the phone number to leave the hotel. There has been no contact from the hotel since then and the room payment will not be refunded. Fortunately, despite repeated urging by Ctrip customer service to no avail, they refunded the room payment for the next day. I like Ctrip’s customer service and also remind those who are planning to book a room in the future to inspect the room and pay if you are satisfied. Don't pay in advance.

The stay was extended in this hotel and as previously mentioned everything went well and the location of the hotel is excellent.

旅舍位於科倫坡市中心，在一條主幹道邊，比較好找。到貝塔和要塞區坐突突車大約500盧比，到水中寺不到300盧比，去機場包車是5000盧比。可以走路去國家博物館和周邊的幾個建築。穿過一條巷子看海邊火車也很近。馬路對面有個超市，附近有快餐店，還有個麥當勞。 房間不大，陳設簡潔，空調和衞浴都算好用，隔音好，挨着馬路的房間關上窗户聽不到外面車聲。早餐在4樓，有簡單的咖啡和麪包，水果，果汁，還可以點蛋餅或煎蛋。 工作人員熱情，我住了2晚，WIFI是給了密碼需要驗證，我有SIM卡就沒有用WIFI，電視不太會操作，沒看。床墊稍微有點塌，總體性價比算較高了。

衞生：被胎有點臟，馬桶坐墊也不乾淨，傢俱上也有灰。 環境：一般。 服務：跟店家反應過水小的問題，派人來看過，直説水閥開到最大了，問題依舊沒有解決。 設施：洗手池水很小，淋浴間水也不大。花灑是壞的。