The hotel is very close to the airport, the overall environment is good, the service is good, but the facilities are too old and not up to the five-star standard. In addition, there are no slippers and water in the room, and the noise from the airplanes is obvious. It is not recommended for those who like quietness.
We were prepared when booking this hotel from existing reviews by others. What happened turns out disappointing. The room on 2000 series on second floor seems an old unit, no shower floor towel, bath tub a bit old but functional, no fridge and so on. We were prepared for all that considering the price and location. At bed time, we found two bugs on bed linen but dusted them off. It's tropical atmosphere, what one expect! The next morning after breakfast, however, I found a few more on my bed. I pulled out a one of my credit card and killed a few. When pulled up my bed cover further, more showed up ...... See the bug in the video clip. I called front desk who sent a room services personnel to look at it. The personnel seems surprised to see the bugs as well. The front desk lady was nice and quick to act and changed my room to the room on 6000 series and okay with us. I requested to talk to their manager. Once back in late afternoon that day, I approached frondesk rep who went to backroom to fetch for the manager. The manager showed up in a while and apologized lightly, and started to push back by saying it's tropical weather here,bugs are normal, and many more. I told him that the room is infested too bad and need a thoughrou cleaning to eradicate the infestation. The manage then went on to explaining the same. I feel disappointed. For this hotel, I do not recommend this hotel until they do a good job. Or if you do like us, not exactly though, do make sure to ask the right question to avoid such a room. Good luck next time.
Nice hotel not far from SJO. In Belen more upscale part of San Jose. Rooms are big but could be a little cleaner. Service in the bar and restaurant wasn’t great. Breakfast buffet is overpriced. ****** is nothing to write home about. Other than that stay was good.
Really enjoyed my stay here. Foyer is open, relaxing and modern. Breakfast was nice, used the gym and pool, beds were comfortable and the food downstairs was tasty for dinner at Vaporettos
Great hotel , friendly staff , good services , nice pool area , good breakfast , located next to a shopping centre with a great Indian restaurant !! Comfortable bed , nice bathroom with good shower . A great stay
Located in La Virgen, Chilamate Rainforest Eco-retreat is on the waterfront, a 1-minute drive from Costa Rica Best Chocolate and 7 minutes from San Agustin Church. This bed & breakfast is 4.1 mi (6.6 km) from Tirimbina Rainforest Center and 4.1 mi (6.6 km) from Sarapiquís Gardens.
Pamper yourself with onsite massages or take in the view from a garden. Additional features at this bed & breakfast include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the bed & breakfast's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 8:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 17 guestrooms. Rooms have private furnished patios. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and toothbrushes and toothpaste.
The perfect airport hotel - clean comfortable rooms, friendly staff and brilliant breakfast(seriously, the best I had on my trip). Be wary of that there can be a huge wait if you’re planning on taking the shuttle service to the hotel…San Jose traffic means it’s often very delayed!
Even though we were only there for one night the staff were wonderful! The gentleman behind the desk carried our bags to the room when we checked in just after midnight. The staff at the restaurant in the morning were very kind and explained everything for us and the lady that checked us out was very sweet. All in all a wonderful stay
Nice hotel in the heart of the forest with a lot of animals
Very Good
74 reviews
8.6/10
Price from
US$102
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QQianlin ZhuangWe were prepared when booking this hotel from existing reviews by others. What happened turns out disappointing. The room on 2000 series on second floor seems an old unit, no shower floor towel, bath tub a bit old but functional, no fridge and so on. We were prepared for all that considering the price and location. At bed time, we found two bugs on bed linen but dusted them off. It's tropical atmosphere, what one expect! The next morning after breakfast, however, I found a few more on my bed. I pulled out a one of my credit card and killed a few. When pulled up my bed cover further, more showed up ...... See the bug in the video clip. I called front desk who sent a room services personnel to look at it. The personnel seems surprised to see the bugs as well. The front desk lady was nice and quick to act and changed my room to the room on 6000 series and okay with us. I requested to talk to their manager. Once back in late afternoon that day, I approached frondesk rep who went to backroom to fetch for the manager. The manager showed up in a while and apologized lightly, and started to push back by saying it's tropical weather here,bugs are normal, and many more. I told him that the room is infested too bad and need a thoughrou cleaning to eradicate the infestation. The manage then went on to explaining the same. I feel disappointed. For this hotel, I do not recommend this hotel until they do a good job. Or if you do like us, not exactly though, do make sure to ask the right question to avoid such a room. Good luck next time.
GGuest UserThe hotel is very close to the airport, the overall environment is good, the service is good, but the facilities are too old and not up to the five-star standard. In addition, there are no slippers and water in the room, and the noise from the airplanes is obvious. It is not recommended for those who like quietness.
DDavid 77Great hotel , friendly staff , good services , nice pool area , good breakfast , located next to a shopping centre with a great Indian restaurant !! Comfortable bed , nice bathroom with good shower . A great stay
GGuest UserEven though we were only there for one night the staff were wonderful! The gentleman behind the desk carried our bags to the room when we checked in just after midnight. The staff at the restaurant in the morning were very kind and explained everything for us and the lady that checked us out was very sweet. All in all a wonderful stay
GGuest UserThe perfect airport hotel - clean comfortable rooms, friendly staff and brilliant breakfast(seriously, the best I had on my trip). Be wary of that there can be a huge wait if you’re planning on taking the shuttle service to the hotel…San Jose traffic means it’s often very delayed!
CCamNice hotel not far from SJO. In Belen more upscale part of San Jose. Rooms are big but could be a little cleaner. Service in the bar and restaurant wasn’t great. Breakfast buffet is overpriced. ****** is nothing to write home about. Other than that stay was good.
LLuce96Really enjoyed my stay here. Foyer is open, relaxing and modern. Breakfast was nice, used the gym and pool, beds were comfortable and the food downstairs was tasty for dinner at Vaporettos
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