It is a beautiful hotel with a large indoor courtyard. The rooms are also large and the beds are comfortable. However, it is essential to maintain a quiet room when booking, because those rooms whose windows are on the main street are extremely noisy overnight! It seems like you were on the street! The street before the hotel is quite narrow and will drive by cars, small trucks and mopeds. In principle it is only quiet from midnight to about 5 a.m. Otherwise it is extremely loud. To loud to sleep! We asked for a quiet room, which the staff also organized thankfully! Therefore, in sum of me 4 stars! The rooms on the street should be technically equipped by the hotel to reduce the noise scenes from outside significantly!
Incredible place to spend family vacations or as a couple, it has all the amenities you can imagine including a slide, tennis court, gyms, spa and more !! Without a doubt, this is going to be the hotel of my preference every time I come to Acapulco. The food is also delicious and everything is of the best quality like the coffee and the services.
I like to host this hotel, everyone is very friendly, the service is very good, the food is very rich and varied, the rooms are very comfortable and clean, in general everything is very good
The hotel is great , facilities, hostels, but as we don't have beach every day we move on your truck to the Palaya Club, it's great are 10m in truck and you are on the beach with all the services of the Hotel.....for not... there was our problem The beach club shoppers did not listen to us, for 4 times my husband had to stop and go to the bar and come loading food and drink, we called them up to more than 6 times , they said if yes and never arrived anyone to take our order.
The great room and its service at Valet Parking in return said the best I've seen, efficient, friendly,
Finally there was everything in this hotel buried and bad, but obvious attention on the beach is a basic in holidays and was not at the height
The facilities seem a bit small for the number of guests that we were. The pool is very small. The food isn't that bad, it's just that they take down the buffet very quickly. I really liked the location, it is near a small square where they sell very good food.
The cost-effective hotel is conveniently located next to the main church of TAXCO. The hotel is 50 years old and very artistic, but the room is very new and the area is large. We are driving by car. The hotel can have a valet. Car service, parked in the hotel's dedicated parking lot (70 pesos per day parking fee), will choose to stay at this hotel next time.
Excellent place and service, everyone is very friendly and helpful, the facilities are beautiful
Great
106 reviews
9.2/10
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BRL 778
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8,0/10
Very Good
Looking for all-inclusive resorts, the Ritz appeared as one that provided a lower cost compared to other hotels in Acapulco. Deciding to give them a try, we stayed at the Ritz for a week. The studio suite was a decent size, not too small but it isn't a very large room either. The room was cleaned quite nicely when I arrived. The staff treated me well, and helped me with my inquiries. One thing to note is that the Ritz is a bit of a distance from the airport, and it's not next to the beach, but it doesn't take too long to get to the places necessary to enjoy Acapulco. Overall, the Ritz can provide good value for money if you're looking for an all-inclusive resort in Acapulco.
RRosi22The calm beach is the only positive aspect.
Rooms are refurbished but poor workmanship.
Check in was not very pleasant with tons of people fighting to get their rooms like tour groups.
Food very mediocre and nearly everything buffet style.
It is all inclusive but food quality very average and not very appealing.
We stayed at La Casa Que Canta for our honeymoon. The hotel and accommodations couldn't have been better. Very romantic place. Tranquil with breath-taking views from everywhere - our room, the pool, the restaurant. The friendly staff provided fantastic service. Best of the best!
TTravelling roverThe hotel is convenient to shopping and restaurants. There are 2 pools but they are in different parts of the hotel. Room was larger than most in Mexico and had a small kitchen. All in it was a good place for the price.
It is a very well located place with an enviable view. The hotel is a little old and expensive in high season but in general it has good beds and air conditioning.
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