Hotels With Breakfast in County Durham, United Kingdom

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

This is a Premier Inn and you get what you usual get with the brand. Clean and comfortable. Nice pub food next door. Convenient location just off the A66. Friendly and helpful staff.

Bags of character, they play up to the castle theme and that's a good thing! I normally hate single rooms but was made up with this one. So comfy...PS it's *******

place is convenient for business travellers. Hotel is clean and tidy.

I have used it several times since 10 years ago. The location is close to the station, the room is clean, the staff is kind and very good. However, it is a little disappointing because the amenities are decreasing from before and there were no slippers. Breakfast is very delicious with typical English food.

Good location, No room service available. The location is good and accessible near the city centre but the room was not sound proof enough and there was noise from the surrounding street coming into room even at fourth floor which was annoying.

Nice hotel and good location berkfast english good view swimming pool cl an and suana

They had a simple answer ‘No’ for everything. Can I check in 30 mins early? No. Pay £15 extra. Paid! Laundry service available? No Microwave available to heat food in the restaurant? No It’s a very basic hotel. Not recommended for families. Asked to clean the room; they forgot to inform the cleaner. Even when they cleaned the room the next day, they just changed the linen. Everything else was as is. Poor experience overall