Posted on Apr 27, 2026
Maggie_HK
Whenever I travel, I always choose a hot spring ryokan to make the entire trip even more perfect. This time, I stayed at Hanadouya Ryokan. Overall, it wasn't bad, but I wasn't entirely satisfied either. The ryokan's hot spring facilities didn't offer milk or popsicles. In the past, many hot spring ryokans I've stayed at in Japan provided milk and ice cream. Additionally, the staff's attitude was just average; not rude, but they lacked warmth and smiles. For this price, we definitely have better options.
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Price per night from:US$312
Posted on Sep 25, 2026|San-yaso Room with Open Air Bath
Anonymous User
First of all, I think the rating is inflated by the foreign travellers coming to Japan. This Ryokan is pretty much a middle / a little bit lower experience than what I've got to experience in some less popular places.
I did not like the service. In general, it was lacking information a lot. When checking in, we were not offered any information about the morning transfer. Also there was no map booklet of the area offered that made us get lost a few times. These are pretty basic important service details that should be included in a quite expensive place like that. While these two weren't a major problem, the dinner and breakfast experience was somewhat disappointing for the same reason. We did not receive any explanation of the dishes, the way of cooking & eating. One of the served dishes was actually expected to be untouched by us until the next one is brought (why would you bring in the first one in the first place, or not put any sort of emphasis on this moment?). For the morning session, we also didn't get an explanation of what would be expected. We were left alone, and had to call the staff to fire the pots. And after waiting some time, we left without getting the dessert served because, as before, nothing was explained, and the whole situation felt very awkward. I think the hotel should really focus on teaching staff to explain certain things, putting more focus on when guests finish eating (or stating that the call button is the way to go), and not ignore foreigners if they don't speak Japanese that much (or expecting they don't speak Japanese).
Also, we were provided only two bath towels, and that's all. No feet towel, no hand towel, no second set of bath towels. That made the experience much less comfortable. This is quite a mistake for a room that has a private bath.
The room itself felt clean. The bath was nice, everything was pretty much ok. I liked the view a lot, two room setup. AC was a little bit hard to make sense of even with the ability to read basic Japanese. No coffee in the room, very basic tea set.
I would not recommend this place unless you have a special interest in these room types, a discount, or these problems are fixed.
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Price per night from:US$215
Posted on May 18, 2026|Single Room Non smoking
Anonymous UserThe hotel is about 800 meters from JR Nagahama Station. As I missed the last shuttle bus on arrival, I ended up dragging my luggage and navigating for at least 15 minutes. On the way back, I was familiar with the route and it took less than 10 minutes with luggage. The next day, I took the Chikubushima ferry, and Nagahama Port is also not far from the hotel, reachable within a 10-minute walk. It's very close to Lake Biwa, just seconds away, and the sunsets are absolutely stunning. Due to my early-to-bed, early-to-rise itinerary, I didn't book breakfast or dinner. From 3-6 PM, there are complimentary drinks and snacks, and from 9-11 PM, various alcoholic beverages and snacks are offered. Recreational facilities include table tennis. The public bath was also quite clean. The ventilation in the room's toilet wasn't great, and the drain smell was tolerable. It seemed there were many families with children staying over the weekend, so the soundproofing might not be ideal; I could clearly hear children making noise in the hallway from my room. On the first night, I was knocked on the door twice in the middle of the night... After reporting it to the front desk, the hotel stated it wasn't done by staff. It made me feel a bit uneasy, especially traveling alone.
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Price per night from:US$58
Posted on Oct 9, 2026|Manyo Japanese Style Room With Open Air Bath
megdrgn818★★★★★
We had a wonderful stay at Biwako Ryokusuitei! The hotel was exceptionally clean, well-maintained, and very comfortable. The staff were incredibly friendly, polite, and attentive, making us feel truly welcome throughout our stay.
We especially enjoyed the peaceful atmosphere and relaxing onsen experience. Everything was thoughtfully arranged, and the hospitality was excellent.
The only downside was the 10:00 AM check-out time, which felt a little too early, especially for a relaxing onsen stay. A later check-out would have made the experience even better.
Overall, we had a lovely experience and would definitely recommend this hotel!
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Price per night from:US$173
Posted on Jun 3, 2026
mocha995After comparing room amenities and dining options on their official website, I booked through Trip.com. It was slightly cheaper than booking directly on their site or Rakuten, and I earned Trip Coins. The hotel reception was very welcoming. On the 4th-floor lobby, there were various drinks and ice cream available for guests to enjoy freely. It was quite a treat to have ice cream while soaking my feet in the foot bath. Our room on the 9th floor was clean with an open view, and the two beds were incredibly comfortable, making it perfect for bringing elderly family members. The best part was being able to watch TV on the ceiling while lying in bed! For two female guests, they even provided a full set of beauty and skincare products, including a hairdryer, curling iron, and straightener. The room also came with a private open-air bath, offering plenty of space. You could relax in the hot spring while enjoying the views of Lake Biwa. For those who prioritize privacy, I highly recommend choosing a higher floor. The outdoor public bath on the 11th floor also offered panoramic views of Lake Biwa.
Dinner was a set menu. In June, the main ingredients were eel and Omi beef. The taste was good, though I wished there was a bit more beef. The breakfast buffet included grilled/tempura blackthroat seaperch, but other dishes were pretty standard.
Areas for improvement: They could offer more dinner options, such as an Omi beef set meal. The breakfast buffet also needs some enhancement.
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Price per night from:US$164
Posted on Jul 25, 2025
Guest User
Very great time here, i give it the maximum rate! The people are awesome or particularly kind, the worry about everything for you, shuttle bus to station or from station to hotel, all amenities. The food was absolutely delicious, even tho sometimes it wasn’t at our taste you can see that the products are fresh, carefully selected and very tasty. It had a playing 8ball pool, and a ping-pong table! Very near Biwa Lake. Outstanding view from 11th Floor onsen.
I recommend and wish to come back on our next trip to japan.
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Price per night from:US$174
Posted on Aug 11, 2026|Lake Floor Twin Room
Guest User
As a long-standing five-star hotel, the overall hardware is pretty good. I originally booked one night, but the beautiful view outside the window prompted me to book another. However, there's one thing few people might notice: the hotel doesn't have a medical room, and there are few hospitals nearby with no emergency services at night. This is a heads-up for future guests to be prepared. My child got injured, and I wanted to call 119 for an antibiotic, but unfortunately, we ended up having to handle it ourselves with simple first aid. The front desk was cooperative, providing disinfectant, and tape instead of bandages. Luckily, we met some kind folks from Shanghai who offered comfort with their familiar dialect and helpful assistance in looking things up. All in all, it was a mix of good and bad, a memorable experience.
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Price per night from:US$124
Posted on Apr 3, 2025
Nuonuokafei
Thank you very much to Ctrip customer service Saga. I contacted him after I got on the train from Kyoto to Hikone and asked the hotel to pick me up. He solved the problem as fast as lightning, accurately, efficiently and with high quality! The public transportation from Kyoto to Hikone takes about an hour. When I arrived, I found the hotel's transportation bus accurately and clearly according to the notification. I was picked up by myself. The journey took five minutes. It was in the direction of Hikone Castle. It was not recommended to walk with luggage. It would be more tiring. If you take a taxi, it would cost about 700 yen. Half of the hotel room faces the castle and the other half has no view. The scenery facing the castle is very beautiful. I checked in on April 2, 2025. The cherry blossoms will be in full bloom after April 10. My room on the top floor of the 5th floor faces the castle tower, and the scenery is first-class. The room is not big. The other bed is attached to the wall and it is inconvenient to go up and down. It is just right for one person to live. The bathroom has been renovated. The room style is more old-fashioned, not old. The room without a view on the other side is smaller, and the check-in experience is poor. I booked a one-night stay and two meals, and Japanese cuisine for dinner. I think the quality is very good, but the duck hot pot tastes average, and the overall sincerity is full. The breakfast is simpler, there is no hot spring egg, but there are all kinds of freshly fried vegetable tempura. The breakfast is worse than that of Ogoto Ryokusuitei, and the dinner is about the same level. They are all hotels that cook very carefully, so you can rest assured to choose the meal package. The lounge has beer and juice, but no snacks. The male and female hot spring baths are not changed. The female baths are 38.5 degrees and 42.5 degrees, so one is too cold and the other is too hot. 41 degrees is better. The reason for giving one star for hygiene is: I found a green Japanese-style outer coat with oil spots and changed it to a purple flower one. This is the decision I regret the most, which means that it should not be worn without washing. After taking a hot spring bath in the afternoon, I put it on and drank tea in the room. I felt that it smelled bad. I picked up the outer coat and smelled it. I almost didn't send it away. The stench made me rush to the bathroom to vomit. It was the stench of people with severe bad breath sneezing several times at the clothes. This kind of clothes is not like a yukata. It is not changed for each guest. It is very unhygienic. The slipper cabinet is also smelly, and the slippers are a little sticky on the floor. I went to the hot spring again to wash it again and change into my own clothes, but the feeling of nausea was difficult to eliminate. The hotel will pick you up at the station at 9, 10, or 11 in the morning, and the staff are courteous and considerate.
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Price per night from:US$78
Posted on Sep 4, 2026|Premium Luxury Twin Room Aqua With Lounge Access [Adult-Only], Non-Smoking
Guest User
Stayed in a club room, which was very clean. The corridor and room balcony design gave it a feel like a residential cruise ship. The lounge environment faces the lake, but the afternoon tea and All Blue (cocktail hour) snacks and drinks were quite average. It's acceptable if you don't have high expectations. Breakfast was a choice of a Japanese set meal upon check-in.
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Price per night from:US$111
Posted on Sep 15, 2026|Premium W/Hot Spring, Guest Room, 1 King , Sofa Bed
Gundam FanBooking the room with Lake Biwa is a must. Excellent view you can enjoy and the hotel is full of entertainment services which makes the stay even better.
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Price per night from:US$63