Would like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him!
Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir!
The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.
The room upkeep was impressive. We were two people, and there were plenty of towels provided, all neatly maintained, so we had no discomfort whatsoever using them. It's a small detail, but I felt it truly showed the hotel's level of management.
Another great aspect was the in-room beverage service. Whenever we requested bottled water, it was continuously provided without any shortage, and various drinks and beers in the minibar and fridge were also complimentary. This significantly enhanced our convenience while relaxing in the room.
When I first booked, I thought the hotel's location might be a bit far from Gangmun Beach, Anmok, and Songjeong Beach. However, walking there, the perceived distance was not as burdensome as I had imagined.
If you take your time, stopping to enjoy the sea views and take photos, it took approximately:
° 30-40 minutes to Gangmun Beach,
° 20-30 minutes to Songjeong and Anmok Beach.
It felt like just the right distance to leisurely walk, stopping to admire the sea along the way. So, ultimately, the location wasn't much of an inconvenience, and I even thought it could be an advantage for those looking for a quiet stay.
Overall, the hotel offered high satisfaction in many aspects, including service quality, room maintenance, room service, and complimentary beverages. It's a highly recommended place if you want to relax quietly in Gangneung and enjoy the sea. I will definitely stay at this hotel again.
The hotel felt really upscale, a true sea-view room. Downstairs, there's a seafood street, and you can even set off fireworks on the beach – it's incredibly romantic, with half sea and half lake. The only downside was the hotel's swimming pool; the indoor one wasn't heated, so it was freezing when I got in. The outdoor hot spring pools were too crowded. Everything else was great.
Nice hotel well situated by the night market, Abai Village and Rodeo Drive. Easy to walk around and explore. The rooms was well kept with no issues. Only downside was lack of parking. They will try to accommodate you so you won't be stuck, but was inconvenient.
Everything was clean and the staff was so polite. They didn’t rush me out of the room. The photos match the actual room so I was happy about that. The pool and views were amazing. Thank you so much. Will come again. I also loved the location as it’s easy for travelers without cars. I didn’t get a chance to have breakfast as I woke up late but hopefully next time 😊
The condition of the convention tower room was good.
The snowy scenery was also very nice.
There were many places to go and things to do for a vacation, so it was good.
The water park, swimming pool, sauna, Unamjeong, casino (Kangwon Land), gondola, skiing, sledding, etc. were spread out, so it wasn't too crowded even though it was a holiday, which was even better. ㅎㅎ
I'm even more satisfied because there's something for everyone, from children to adults.
It's a bit far to get there, but it's definitely a vacation, so I'd like to visit again^^
Amazing views and spacious room as listed. A little bit disappointing as they don’t provide much amenities and room service, other than it was up to my expectations. Me and my partner was in the corner paranoma suite room and the ocean views are unblocked. You can see the sunrise right infront of the bed. Location was very convenient, many seafood restaurants nearby and transportation is easy. Free parking if you are staying.
Great location right on the beach. Pool and spa/sauna are additional costs, so be mindful when booking. Rooms were spacious. No beach towels provided so be sure to bring your own if you’re going to sit out at the beach. Not super English-friendly but most staff can get the basics (we were able to store our luggage at the concierge and get a taxi).
The location was convenient, making it easy to get around, and the room was clean and well maintained, which made the stay very comfortable.
All of the staff were friendly and helpful, so the entire experience from check-in to check-out was pleasant.
I would definitely consider staying here again if I visit this area in the future.
It was a last minute reservation we have made to enjoy our national holiday and it surely was a great decision!
The location of this resort is in prime spot right next to the Dae-po dock where for the seafood lovers you are in for a delight of fresh and cost efficient sashimi and steamed crabs.
Not only that, the resort itself was very resourceful for the families who bring their youngs
- massive indoor playground
- arcade for the little gamers
- quiet family friendly walk way into the shorelines
- indoor water park
(Stopping here because my fingers hurt trying to write everything down!)
Lastly, the rooms were cleaned at exceptional quality with the ocean view.
Definitely coming back here next year!
Great
177 reviews
9.2/10
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8.5/10
Very Good
EEEErikaaaTraveling with a 2-year-old child
It was nice that there was a children's playground, an indoor pool, and a large hot spring bath. The child was very satisfied.
The dinner buffet had delicious snow crab and sashimi.
There were various activities on site, as well as a convenience store, restaurant, and cafe, so we could enjoy ourselves all day at the resort.
About 20 cm of snow fell in the middle of the night, but the staff worked hard to shovel it away, which was great.
There were mats laid in the pool to prevent slipping, but they were not all over the place, so the tiled parts were slippery, so please be careful if you have small children.
I asked for bed guards when I checked in, but they never came to install them.
Hhau yeeHotel is clean and fun. Our family enjoy much. They have treasure hut and uncountable lego blocks in the room. My girl loves this hotel the most in the whole Seoul trip.
My girl enjoyed the little game in room, the swimming pool, a small warm pool, indoor children playground very very much!
For car parking, we followed the naver map arrive the hotel. When we got there, they didnt allow us to park in front of the hotel, and we need to drive back to their specific parking area, and took shuttle bus back to the hotel again. This action wasted us an hour to go and back, and even waited around 30mins for check in. If they allow us to put down the luggage and do check-in first, and park the car later, that would be much better. It is sad for the 1st impression. And I found the locals would ask the staff to park their car for them to the specific car park. How come this could not be the same to foreign guests?
One more is not good about the dinner buffet. This was paid, W90000. When we got there after swim, around 8-8:30pm, the food left not much.But they close at 9:30pm. They refill slowly slowly.
GGuest UserThe hotel felt really upscale, a true sea-view room. Downstairs, there's a seafood street, and you can even set off fireworks on the beach – it's incredibly romantic, with half sea and half lake. The only downside was the hotel's swimming pool; the indoor one wasn't heated, so it was freezing when I got in. The outdoor hot spring pools were too crowded. Everything else was great.
GGuest UserMy 3 days and 2 nights stay at the Beach-Cruise Hotel was a wonderful experience defined by an excellent beach view and cleanliness throughout the property. The staff were friendly and the room service was good, making for a very comfortable stay.
While the breakfast buffet tasted great, I found it wasn't worth the high price even with the guest discount.
Overall, it is a fantastic choice for the scenery and service, but you may want to weigh your options when it comes to the morning meal.
GGuest UserWould like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him!
Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir!
The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.
트트윈스19I booked this place to sleep during my trip to Gangneung. The location was so busy with cars on the way in that I was hesitant about parking, but the timing was perfect, so I parked and checked in. It was conveniently located near many restaurants and convenience stores, and the newly built room was clean. The view was a bit stuffy, facing the opposite building, but the TV was larger than most other places, which was nice.
GGuest UserNice place to stay. Very close to Mona Yongpyong Ski Resort. Nice view. Ample parking space. Spacious Room. Ondol room can fit 6 people. Kitchenette provided for cooking. There was an issue with our toilet where the toilet bowl is clogged. When we contact the front desk, they promptly send a staff to fix the toilet. Everything is perfect and we enjoy our stay at Tower Condominium.
GGuest UserThe ocean view room was truly breathtaking. The rooftop observation deck offers stunning views of both Seoraksan Mountain and the East Sea. The gym boasts ocean views and even doubles as a dance studio. The mango smoothie in the 4th-floor lobby was delicious. A game room in a hotel was a first for me! It's only a 10-minute jog to the Sokcho Ferris Wheel, and right behind the hotel is a port famous for its fresh seafood and crabs.
LLeia K.The Orchid Hotel was everything and more as described on their website and the reviews. I stayed in the superior room with 1 king bed which was very comfortable. The air conditioner is adjustable to your preference. The hotel was very clean, spacious, very friendly staff (24hr lobby staff)and in the perfect location. They provided robes, slippers, 2 bottled waters, clean towels daily. The bathroom has a bidet which is separate from the shower area. They also have a pot to heat water instantly and they provide coffee and camomile tea bags. There was a large desk area in this room and a large television. The location is right across the street from a large shopping mall that also has restaurants and walking distance to Musil (restaurants, cinema, shopping). They do have a pool and has pizza and beer every evening at rooftop bar. All your needs are very close to this hotel. The bus terminal is ~6 minutes walking distance and train is ~ 10 minute taxi ride. Approximately 2 miles is the outdoor market (food/shopping). Considerations: make sure to bring international chargers, translate app and if get Wow pass can top up with cash at 7/11 or CU. I did make several attempts to top up on Wow pass app with credit card and was having difficulty. The bus terminal and taxi’s accept international visa credit card. The bus terminal does not accept T card. I highly recommend this hotel. Thanks to the staff and cleanliness.
GGuest UserSooooooo niceeeee!!!! We will definitely come again for a skiing trip. We took a 2 bed-room with kitchen unit facing the skiing hills. The view is awesome. As a guest staying at VivaldPark, we got a 10% discount for the Snowyland Ticket. Unforgettable memories.
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