I really liked this hotel. The room was spacious, with panoramic windows and a bathtub and shower.
Very convenient location. The service was top-notch. We arrived from the airport around 11 a.m. and were checked in early, at no extra charge.
Thank you so much for that.
Delicious breakfasts!
It was my husband's birthday, and we celebrated him at breakfast with cake and champagne. It was so nice, such attention from the hotel.
The hotel has a fitness club and sauna.
The room has everything: toiletries, robes, slippers, etc.
There's also a tea area with different types of tea and hot chocolate. There's a kettle and a coffee machine on duty.
Our stay at this hotel was perfect!
Это был один из лучших отелей, где я останавливалась, а лучшим его сделали сотрудники отеля, которые были вежливыми, добрыми, гостеприимными! Я почувствовала себя как дома. Я приехала в Зеленоградск, чтобы отдохнуть душой и телом, и мне так повезло, что я выбрала именно Ваш отель! Спасибо огромное за всё! Номер очень большой и светлый, есть все удобства, от центра минуты 2-3, до моря минут 5. Мне всё очень понравилось ❤️❤️❤️
The hotel stays by the river, the scenery is beautiful, and it is close to the attractions. Hotel room is good, service is good, breakfast is good. Dinner at the hotel restaurant is cost-effective. The restaurant that eats breakfast is quaint and enjoyable.
Good hotel for a small trip. Rooms are small but compact, everything is there, good breakfast, easy to get. If you drive from the airport , stop 2 minutes from the hotel, stay here for the second time, recommend
Convenient location in minutes 7-10 from the car and the railway stations, next to all the sights, to the sea on foot 10 minutes, a delicious abundant breakfast on the type of Swedish table (hot is placed on the choice) , for breakfast you need to record at time - a small room for a large enough hotel. In the room all the facilities, there is wi-fi, a refrigerator, a lot of compliments from the hotel, including bottled water. Very happy with your rest
A stunning hotel that is impressive from the entrance! The staff are very obstructive and polite. The room is chic - it has thought everything up to the tiny things. Even there is a fumigator with plates and a sheet of paper with an envelope and a pen) Next to the hotel there are many attractions of Zelenograd, to the sea go in a hurry of minutes 12-15. Excellent view from the balcony, On the 3rd floor there is a tea terrace with a wonderful view to the water-proof tower. In general, the level of service, the situation inside the hotel and in the room at the height. I will be happy to come back here when I am in Zelenograd! 🥰
Отель супер! Очень аутентично, красивые номера, чувствуется история, тишина, большая зеленая ухоженная территория , рядом в 500 метрах замок Нессельберг, завтраки шикарные, в номере все продумано до мелочей, обязательно вернемся!
The MORE DISTORY was waiting for us in the morning, at how many we initially booked this hotel with breakfast and when we were inhabited, we were asked to choose breakfast that we would eat for hot and at what time to serve breakfast (how many guests are not very many, Every guest chooses hot dishes on its own). Cold snacks in a sufficient range of very beautifully served tables and a pleasant atmosphere with panoramic windows. But when leaving the restaurant we were offered to pay for breakfast. We were very surprised by this, the account of 3000 rubles and no one warned that breakfast in our value is not included, but the more its value. The problem is not 3000 rubles, namely in the settlement of this issue and bringing this information to the guests. At the check-in at the settlement we did not inform that when we registered breakfast was not included in the cost and cost of breakfast, but simply handed over a form for the choice of hot meal.
With aggression, the staff tried to just pull out of us 3000 rubles for this breakfast, I do not try to understand and understand this situation. It would be enough to apologize for the misunderstanding and the issue would be resolved, but it was this situation that left a great negative impression of this hotel. I hope the Madame L hotel management will take all possible measures to avoid repeating such situations in the future . On the recommendation of the hotel itself I really liked to advise you to stay there when visiting Svetlogorsk. But be careful and always ask clarifying questions about the value and what is included in your reservation in order not to repeat such situations. It was also unpleasant to realize that the staff did not provide any compliment on the birthday and celebration of it in this hotel, although it was repeatedly announced that we had come there for that. In the previous and subsequent hotels before and after the birthday, the staff of the hotel gave a compliment, and here even an elementary piece of cake regretted. The biggest disappointment of all those hotels who visited this trip was left of this hotel. The hotel room was also not prepared for check-in, although it was said that it was cleaned and prepared for the settlement. There was a large layer of dust on the closet, just like on the luster that hangs right over the bed, dust was also found on the air conditioner and in hard-to-reach places where the staff clearly washed very and very rarely. On our comments from these findings, the staff at the respiratory said they would send the cleaner. But after walking into the room we also found that no one had come in and no one washed. After that we turned to the receptacle again and only this time the staff came and removed the dust. Some staff at the hotel are very friendly, but the second is very dissatisfied and this is not satisfaction sending to the guests. When visiting the SPA, there was a limited number of dresses and towels when we asked to bring, we were told - you have little dresses you are now and so in them, although part of us that was at this moment in the hama and sauna we were without dresses as they were There was no bathing equipment on the counter.
The main choice of this Madame L hotel is the presence of SPA. There is a sauna of Hamam bought. A very pleasant boutique hotel with a friendly staff. The room is quite interesting we lived in an old block where the walls are in the style of the loft. Very successfully located, as is the whole city in the pine ber.
In Kaliningrad for the first time. According to good tradition, I booked a network hotel. Everything is wonderful. Location, service, cleanliness. With breakfast there was a minuscule. In fact, instead of the stated on the site 600r, the cost of breakfast per person is 1500r. I was not in principle relevant. In the rest of five!
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8.2/10
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I really liked this hotel. The room was spacious, with panoramic windows and a bathtub and shower. Very convenient location. The service was top-notch. We arrived from the airport around 11 a.m. and were checked in early, at no extra charge. Thank you so much for that. Delicious breakfasts! It was my husband's birthday, and we celebrated him at breakfast with cake and champagne. It was so nice, such attention from the hotel. The hotel has a fitness club and sauna. The room has everything: toiletries, robes, slippers, etc. There's also a tea area with different types of tea and hot chocolate. There's a kettle and a coffee machine on duty. Our stay at this hotel was perfect!
Super hotel! We stayed with a small child (2 years old), we definitely recommend it 👍🏻 Breakfasts (buffet) are very tasty and nutritious. The staff is very attentive and polite, at the first request they provided a playpen, a potty, a stand for the sink. The location is great, in the heart of Kaliningrad 👍🏻🤗
ИИLoved the Berlin hotel. We rested with a friend in mid-February 2019. The hotel is 3 stars, but service and cleanliness for 5 stars. Every day, 8 clean towels, a new roll of toilet paper, as well as new gel, shampoo, soap, tea, sugar, etc. The restaurant was not, I can not say anything. Very polite and sincerely smiling staff. Also convenient location for those who travel around the sights on their own. Within walking distance there is a bus station and buses are constantly sent to the region and their price is inexpensive. For example, we went to Baltiysk and the ticket price is 130 rubles, in Baltiysk we transferred by ferry (70 rubles there and back) and we are already on the Baltic spit. Well it is, a digression. In general, I advise. At a low price, service and relaxation are 100%.
GGuest UserIn Kaliningrad for the first time. According to good tradition, I booked a network hotel. Everything is wonderful. Location, service, cleanliness. With breakfast there was a minuscule. In fact, instead of the stated on the site 600r, the cost of breakfast per person is 1500r. I was not in principle relevant. In the rest of five!
EElenaGood hotel for a small trip. Rooms are small but compact, everything is there, good breakfast, easy to get. If you drive from the airport , stop 2 minutes from the hotel, stay here for the second time, recommend
GGuest UserПрекрасный небольшой отель в прекрасном месте. Номер великолепный. Очень порадовал приветственный бокал игристого после длительного путешествия. Ванная комната прекрасно оборудована. Сама ванна очень вместительная и удобная, есть все принадлежности для душа хорошего качества. Халаты и тапочки в вашем распоряжении. Удобная кровать. В номере было очень тепло, батареи можно регулировать. Ресторан выше всяких похвал. Советую обязательно посетить.вернусь обязательно!
GGuest UserI was looking for a hotel near the South Station because it was late in the evening, one night it is normal, but if you want to stay longer, I wouldn't recommend it. The room was old, the carpet was dirty, the furniture was very old and somewhere there were scratches and scratches. On the table something like a mini bar, where the prices are located, one free bottle of water, tea and coffee 3v1.
GGuest UserConvenient location in minutes 7-10 from the car and the railway stations, next to all the sights, to the sea on foot 10 minutes, a delicious abundant breakfast on the type of Swedish table (hot is placed on the choice) , for breakfast you need to record at time - a small room for a large enough hotel. In the room all the facilities, there is wi-fi, a refrigerator, a lot of compliments from the hotel, including bottled water. Very happy with your rest
RRykovaWe really like this hotel. It's near both the airport (about 15-20 min) and Kaliningrad (about 30 min by bus from the city center). Our room was big and well-furnished. The restaurant is very good and food is delicious (the prices are okay, even a bit less that in the city bars and restaurants). I like cheese strips and beer a lot. I also suggest you to try frozen fish ”строганина из пеламиды”. But don't forget to book the table in the restaurant in advance, because on show days it can be crowded. The same thing is with spa. They have only 2 beer bathtubs and they need time to prepare them for you. So, call them in advance (a day or 2). Enjoy your staying!
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