5-Star Hotels in Ningxia, China

Front desk Nancy and Kyrie and Jason were really helpful. First, they helped me book winery tour. And then when i needed to buy extra suitcase, they offered to purchase it for me via taobao. The suitcase was delivered in an hour.

The hotel environment is superb, and the hygiene is top-notch. The room is spacious, bright, and equipped with new and complete facilities. The staff are gentle and polite, and they respond promptly to requests. The location is excellent, making travel convenient, and it offers great value for money. Highly recommended!

Due to unforeseen circumstances, I chose the Yinchuan Wanda Realm Hotel, and it turned out to be exceptionally wonderful. The front desk service was very attentive, and a young man surnamed Su patiently introduced nearby attractions and affordable restaurants. The location was convenient, and the room was clean and tidy. They called in advance to inquire about my needs before check-in. I mentioned buckwheat pillows, and to my surprise, a buckwheat pillow had already been prepared and placed on the bed. There was also a handwritten note in the room, and extra water had been provided. Ms. Liu Xiaoqin was very thoughtful and valued the guest experience. I will definitely stay here again and recommend it to my friends!

The service attitude of the hotel staff is excellent. From the reception at check-in to room service, they are very warm and professional, making you feel extra comfortable. The hotel room was also very clean and tidy, with comfortable beds and all the facilities in the room, making my stay very comfortable and convenient. In addition, the hotel's catering is also very good. The breakfast is rich in variety and of good quality. All in all, I was very satisfied with my stay at this hotel and would highly recommend it to other travelers!

I finally visited Star Hotel, which I've been wanting to try for ages! The hotel service was absolutely superb; the butler communicated patiently with me via WeChat throughout my stay, which was incredibly thoughtful. The room facilities are very comprehensive. This time, I booked a cabin in Zone B, and my child could dig in the sand right outside the door and freely slide down the dunes – it couldn't have been more convenient! The hotel's activity schedule is also very rich. I participated in a hike, specimen making, stargazing at the Stargazing Valley, and also experienced sand therapy and the 'Little Astronaut' program. The itinerary was vibrant and diverse, and I've already highly recommended it to my friends. Plus, breakfast and dinner are included, so you don't have to worry about what to eat, hehe. There's also a shuttle service to and from the Shapotou Scenic Area, which is super convenient. Star Hotel is really great, I'll definitely come again next time!

Even though we stayed during the off-season and the room rate wasn't high, as a Sheraton property under Marriott, I believe the hotel still has significant room for improvement in terms of hardware and hygiene. First off, the hairdryer is an old model and completely useless. I think they could upgrade to some of the great domestic brands we have, like Liefen. Secondly, the linens felt a bit greasy and musty after being washed. On my first night, I found a black spot on the towel. The next day, there were hairs, roughly 2cm and 7cm long, stuck around the bathroom and sink. The floor around the toilet was quite yellow and hadn't been thoroughly cleaned. On my second day, I even found another hair, about 3-4cm long, on the towel. On the third night, they didn't replenish our toothpaste. Also, the pillows didn't provide enough support for my neck. As for the hotel breakfast, it was just okay. We went early, and an relief auntie made me noodles, but she didn't even add beef broth, handing me a dry bowl of noodles. She then told me to get the broth myself, but the pot was way at the back, and I couldn't even reach it. Even if you're a temporary replacement, you should know what you're supposed to do. She also didn't add any beef to my noodles. Lastly, the hotel TV doesn't support screen mirroring. So, in summary, there's a lot of room for improvement concerning these detailed issues.

We booked a room at Hyatt House. Rebecca enthusiastically checked us in. Seeing that my order only included one breakfast, she sent us another one and also gave the child a small camel doll as a gift. The room was clean and tidy, with complete facilities. Parking was convenient and travel was stress-free. I was very satisfied with my stay.

The hotel rooms are clean and tidy, with meticulous attention to detail. The food is also delicious and varied. Li Jiyan's service is exceptional, and I'd stay here again. The location is excellent, with the shopping district just downstairs, making it easy to eat and get a taxi. The service was also excellent. I highly recommend staying here.

I'd call this my current number one hotel in China, with Luxes Chongzuo coming in second! The scenery, environment, service, and food are all fantastic! Before coming, I did a lot of research, choosing between Tengri, Xingxing, and Diamond. First, Tengri's hotel style is unique, but it's on the outskirts of the desert, not immersive enough, and I heard the service is mediocre, so that was out! Xingxing and Diamond are under the same management group, so the service should be comparable, but Diamond's food is significantly better. Diamond has only 30 rooms, while Xingxing has over 200, so you can imagine the service difference. Crucially, Xingxing's rooms are smaller and not my preferred style. Let's talk about the food, which is what I value most. Breakfast and dinner are included. During the off-season, you can order in advance via a mini-program. You can order as many dishes as you like – literally, you can order multiple portions of anything. This is amazing! Most importantly, the quality is superb. Not a single dish felt like an afterthought; the presentation and taste were both incredible! There's even a late-night bowl of noodles delivered to your room before bed! The hotel is shaped like a diamond necklace. I took a drone shot, and it looked like a scene from a blockbuster movie! With fewer rooms, it's incredibly quiet. You can step out of your room and play in the sand, undisturbed. I feel like I could stay here for days and never get bored. Regarding the children's amenities, even though we didn't bring kids, every room has children's products, including face sand masks and shoe covers for kids. There are sandboards and digging tools right outside the door, which is so convenient. The room facilities are excellent: a SMEG coffee machine and kettle, a Dyson hairdryer and humidifier, a Zeppelin speaker, and Acqua di Parma toiletries... The service is beyond words. They respond to messages instantly, and almost all your requests are met! This hotel is the only reason I'd want to return to Ningxia!

We came to visit my mom who was unexpectedly hospitalized. The hotel is right across from the hospital. This is a brand new hotel. The staff, Ms. Candy Wang, had excellent attention to detail and service mindset. I told Ms Wang just incidentally that we were only there for a night but may need to extend it on demand due to family care requirements. Ms Wang gave me an upgrade to a bigger room in case my mom needed to come in to rest for a while before we catch the flight home. We exercised this option when my mom eventually discharged, which I am so grateful for. Ms Wang made sure that travel and breakfast was well taken care of. She also helped me in my busy state of affairs to take care of parcels that I received on behalf of my mom. We have travelled to many places and countries. This has been the best experience ever!