The service they provide is truly exceptional, characterized by prompt responsiveness and attention to detail. The facilities are not only well-maintained but also thoughtfully designed, ensuring a comfortable experience for all guests. Additionally, the staff members are incredibly accommodating, always ready to assist with a friendly smile and personalized recommendations to enhance your visit.
I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
Very Good
63 reviews
8.5/10
Price from
BRL 441
per nignt
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7,7/10
Good
GGuest UserThe service they provide is truly exceptional, characterized by prompt responsiveness and attention to detail. The facilities are not only well-maintained but also thoughtfully designed, ensuring a comfortable experience for all guests. Additionally, the staff members are incredibly accommodating, always ready to assist with a friendly smile and personalized recommendations to enhance your visit.
GGuest UserI booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
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