4-Star Hotels in East Java, Indonesia

The location was perfect for us, as we really enjoy exploring a new city on foot. There are many eateries within walking distance of the hotel, including the famous Tunjungan No. 39 restaurant, as well as major shopping malls like Tunjungan Plaza. The service provided by the staff was also excellent, from the front desk to the cleaning crew and even the security guard. We will definitely come back again.

stay for a night during our transit in Surabaya — the room looks new, and very clean. didn't book the breakfast option as we are planning to leave early so we didn't try their food. The staff also friendly and helpful, the hotel is located at praxis building, we went with a car and the hotel will provide the free parking voucher on your check-in. Got few resto and circle-K as well on the ground level, so very convenient. will come back next time!

I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore. The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!

Absolutely loved staying here! From the moment I checked in, I felt welcomed and valued. The room was spacious, clean, and very comfortable. The bed was super cozy — I slept so well! Staff were incredibly friendly and always ready to help. Highly recommended for anyone looking for comfort and great service.

”The hotel was in a fantastic location, close to all the popular landmarks. Our room was very spacious and clean, with a comfortable bed and beautiful views from the balcony. The staff were incredibly friendly and efficient, and the breakfast was delicious with many fresh options. We had a truly pleasant and relaxing stay!”

Overall had a great stay as a couple here for 2N. Location is pretty good with a lot of local attractions nearby like Museum Angkut and Jatim Park. The hotel also has a rooftop bar and lounge with a great view of surrounding mountains and pretty lights at night. One thing can be improved is the amenities provided, we don't even know which one is shampoo or soap, there's no label and both liquid were super watery with bright colors..

Incredible hotel. Very aesthetic deco right from its entrance to the open air lobby and the spacious very well facilitated room. The restaurant food is great too! Facing the sea overlooking Bali. You can’t go wrong with this hotel!

This is my second stay here, and I absolutely loved all the friendly staff. I'll definitely be back, but next time I'll request a room on the 17th floor. This room is perfectly fine if you're just looking for a place to rest.

Ketapang Indah Hotel was very well located for me - it was a short drive from the Ketapang railway station and the ferry port to Bali. I was very impressed with the grounds, which are very well maintained and presented. It has a lovely outlook over the strait towards Bali. I had a hotel room, but there are larger villas available. The hotel room was a little bit small, but was fine for my purposes. Perhaps it is slightly dated, but the bed was comfortable. I had a great time in the pool, which was large and clean. The restaurant was strange - I'd say 80% of the guests were local Indonesians, but 80% of the evening guests were Westerners! I asked where the locals had their dinner and apparently they go to the warungs out on the road. Anyhow, the food I had over 2 nights was fine and the service very friendly. Breakfast is extensive. I would stay there again, mostly for its accessible location.

Tasty breakfast, and the location is super