Very clean hotel and nice staff. The room was rather small (but good enough for two people)
We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart.
The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring.
The bathrooms are nice, well-lit and spacious.
Hotel near River North,Chicago14.7% of visitors choose this area
AAnonymous User2026.04.24
The room was incredibly spacious, more like a suite. As soon as you walked in, there was a sofa, dining table, and TV, like a small living room. Further inside, there was a separate bathroom with a wet/dry area. Across from that, there was a dedicated wet bar area with a microwave and refrigerator. The innermost part was the bedroom, which also had another TV. While I probably wouldn't turn them on much, it's definitely worth mentioning that the room has two TVs. The location is very convenient, with a famous deep-dish pizza place right downstairs (though I personally didn't find it tasty). The hotel gym is also very well-equipped. The only downside was that there was no complimentary bottled water in the room, but that's typical for most hotels in the US.
Hotel near University of Illinois Area,Champaign100% of visitors choose this area
AAnonymous User2024.08.29
The room is comfortable, the location is excellent, and the surrounding public transportation is convenient.
Breakfast is too single, the end time is early.
Service is very good, there is a free shuttle to the campus, there is a free shuttle directly to Champagne Airport.
I travel a lot and this is probably one of the top few in the last 5 years. Hotel is beautiful, a nice bar, room big with a perfect floor plan and a view. I will go out of my way to stay there whenever I’m in the area. I’m a Hyatt fan again (Hilton cancelled a room on me after booking, so they’re dead to me.)
Hotel near O'Hare,Rosemont2.9% of visitors choose this area
Yyjp2024.03.18
Very convenient spot next to O'hare with the complimentary shuttle running every 15 minutes. Fun place to eat at the 1st floor as well. Would be even better if they had free water in each room.
It's a bit far from the exhibition hall, but there's no other option during the exhibition. Having a car would make staying here more convenient; otherwise, you'd have to take taxis everywhere. The rooms are relatively quiet.
Hotel near O'Hare,Rosemont2.9% of visitors choose this area
Ppurpleblue2025.10.04
I was there for a concert which is the perfect location for it since it is so near by! The price is fair and the hotel is great for the 2-3 days I spend there.
Shuttle bus was perfect! Love it so much, it was so convenient
Hotel near Chicago Loop,Chicago26.5% of visitors choose this area
Ccoinage92024.05.19
The hotel is in a good location but expensive. You can stay in a top five-star hotel in China for this price, but this is just an ordinary four-star hotel on the street. Trump Tower is across the street. It takes about 1 km to go to Millennium Park or the Art Museum of Chicago. The Chicago River is across the street, which is perfect for running and strolling. There is no restaurant of the hotel. The hotel breakfast is served in a bar and restaurant next to it. I didn't try it. It is convenient, but people outside eat together. It is not convenient to take a taxi, especially Uber. It is estimated that it will take a long time to go one way even if it is nearby.
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JJamesThis place is excellent if you’re a stressed out business traveler, looking for a good rate, and if you’re willing to manage your own transportation from the airport and back, but the amenities after a long late night arrival waking up the next day, sitting in the hot tub having a swim in the pool and a steam and a sauna along with an icy cold shower afterwards just recharges you after a long business trip, especially if you international like me I wouldn’t necessarily call it family friendly, but it’s definitely good for entrepreneur business travel if you can get a good rate otherwise there are other hotels out there if you can’t get a good rate. The rooms are not specifically special compared to the competition, but it’s an a quieter area and the fitness and aquatic amenities are what makes the difference for me as I have back problems and after a long international flight all I wanna do is get in the hot tub or take a steam or sauna. I’m needing an airport shuttle. I would not recommend this hotel and if you aren’t willing to risk having to pay a premium for a car service or Uber then do not book here. I wish I could stay at this hotel long enough to enjoy all of their amenities as they are really good, but as breakfast is not included, it can be a pricey for what you get when you compare it to other hotels in the area and hotels closer to the airport. Yet as long as I can get a good rate on this hotel, I will keep going back as I frequently travel international for work and just having the peace of the secluded area and the steam room and sauna make it a huge selling feature for me as they really assist my rejuvenation after a long day or more of travel. 
TTerence CaoBe careful, there is a hidden charge ”A $25 daily urban experience fee will be charged to each room” at this hotel Fairmont Chicago - Millennium Park. The breakfast charge is very tricky if you have prepaid. 1st you have to argue that you have prepaid for the breakfast for each person in the room. 2nd you need to ask and confirm with the front desk how much the credit is for the breakfast you have paid (my case $38 for each person daily, covers taxes and tips). It is not buffet breakfast, you need to pay extra when you check out if you have ordered more than your credit for the breakfast. When I asked that if I missed one breakfast, can I use the extra credit for the next day. The answers were different from different staff members.
A very expensive hotel focusing on big conferences, there are no microwave oven, empty refrigerator (you can request) in the room and swimming pool. Do not lift up the drinks and snacks in the box on the table (there are sensors underneath) unless you don't mind to be charged. The existing refrigerator is full of drinks. I was afraid to touch it, even the concierge didn't know how to open the refrigerator lock. But the coffee and tea are free. There is a person (not housekeeper) comes to the room to check and refill all the drinks and snacks including the free ones.
We booked our room many weeks earlier, after we checked in I realized that the room prices dropped comparing our original prices, maybe not enough conference people attending.
Hope the information is helpful for you.
PpurpleblueI was there for a concert which is the perfect location for it since it is so near by! The price is fair and the hotel is great for the 2-3 days I spend there.
Shuttle bus was perfect! Love it so much, it was so convenient
MMianqiuweibaThe hotel is located in the Loop area, with a relatively high safety factor.
The location is excellent, close to the Chicago River, and it is very convenient for boat trips. It is very convenient to go to various attractions, whether it is the Magnificent Mile or Millennium Park and the Chicago Art Museum, you can walk there.
The hotel service is OK, and they do not actively provide toiletries, but you can ask the front desk to provide them.
I need to remind you: when choosing a room, it is recommended to choose a room without breakfast. The so-called breakfast is just a $20 coupon for you to go to the restaurant on the first floor, but you can't have a satisfactory breakfast for $20, and you need to tip and pay taxes. The key is: the difference between breakfast and no breakfast is almost enough to book a room without breakfast. The explanation given by the hotel is: the price with breakfast allows customers to cancel the reservation at any time a few hours before check-in, which only gives you the right to cancel the reservation. This is the only unpleasant point of the stay. I stayed for 5 nights and spent nearly 6,000 yuan to buy this breakfast. Although the solution provided by Ctrip is a drop in the bucket, it is more important to be in a good mood when you go out, so I just give up. I hope Ctrip can clearly state the terms and conditions in the product details in the future, and I also hope that the comments can help everyone~
GGuest UserI was to pay 117 at check in per room. Hotel made me par 285 for something I didn’t have time to use which was tickets to attractions and that fee included a fee for checking out. ..49 a room for coupons snd 65 per room check out fee. Our car was too tall for the 85.00 a night parking but the garage at the corner only charged 58.00 a night. I wouldn’t recommend driving downtown Chicago unless you like being stressed out. I’m asking trip.com to reimburse the difference between the 117 and 185.
GGuest UserWe booked a room that unfortunately was for the wrong dates through a third party. We were told by the third party that they would refund us but that the hotel had to release our reservation. We called them immediately after realizing the dates were wrong which was within an hour. The reservation was for two days from then. The hotel said they would not cancel it. They charged us almost $600 for a room we did not stay in and called in advance to explain our situation. They also did not allow for us to change the days to the days we were actually looking for. While the hotel is lovely and the staff was pleasant even delivering the bad news I won’t be looking to book with them again.
GGuest UserI made a mistake with my reservation but the staff was so kind to help me solve the problem. the hotel itself is a little outdated, but it is a good stay near the airport.  the airport shuttle bus is very punctual, and the location is very nearby the airport.
I also tried dining at Gibson’s steakhouse, which is a steakhouse within the hotel premise , and it was full with locals and conference visitors. Taste was okay.
GGuest UserThe place is safer, there are no homeless people, there are big supermarkets, Chinese and Western restaurants nearby, it is more convenient, close to Northwestern University. The room is quiet, hygienic, good service, simple breakfast, air conditioning switch is not easy to find (in the air conditioning cover, not easy to open), free parking.
GGuest UserUpon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.
22026mashangyouqianThe room was decent, with a hostel-style size and decor that felt just right. The lobby and common areas were quite comfortable. The best part was definitely the central location, making it easy to get anywhere. I was really satisfied, and it offered good value for money.