This was a last minute booking for me and I was happy they had an available room.
Check-in was fine. I was assisted by two very courteous female front service desk staff. I just wished they were also able to advice me about the room they provided me which apparently had a door inside connecting to another room. They later clarified and assured that no guests were checked-in there.
The room was very spacious, clean and had no undesirable smell. There was a balcony, not much of a view. The A/C was working just fine.
Gym equipment are fairly new although I didn't get to try them during my stay. Pool was big and clean!
We enjoyed our stay at Lake Hotel. We had a view of Taal Lake (and Taal Volcano) and enjoyed having coffee with that view. Food is great and service is superb. Waiters were readily available - assisting us to bring our plate back from the buffet table and helping bring up our bags as there were no elevators. Location is great - Conti’s beside the hotel and other restaurants to the left and right. Wish I was able to swim. Great view of Taal from the pool
Ponter Fino hotel is my favorite hotel for staycation. However, during my stay on Jan 1, 2026, they checked me in so late. Later than 430pm. The reason was there were still guests in the suite room assigned to for late checkout which I think was unreasonable. They coudn't even find alternative room for me. Worst case, they promised to deliver my luggages (although they said attendants were busy which I understand) However, it took unresonably long enough knowing there are attendant / staff who seemed to be free and just volunteered to deliver them only when they saw me carrying the trolley. So I refused to let them carry my stuff and pushed them all by myself from the lobby to my room located at 2nd floor so still need to carry all of them upstairs (back and forth). They offered late yes but out of ego, disappointment, and dissatisfaction, I told them don't help me and I'll do ot myself.
I've been to several hotels in Tagaytay already and I always come back to Casiana. It's great compared to other pricey hotels. The staff are friendly and the buffet is good too. The rooms are spacious (with balcony) and the toilets are modern. Parking is always available. The pool needs a little bit of cleaning. It is big compared to other hotels in the area - 4 feet for adults. The only thing I am constantly having a problem is the wifi in the room. Sometimes it disappears and is not consistent. I wish they would fix it since it has been a problem for way back in 2023 when I started to go to this hotel.
I attached the photo of the custom eggs they made for us while eating our buffet. It was a nice touch.
Was a nice place and a breath of fresh air away from the city buzz. Room was very clean and staff were very nice and accommodating. Mejo nakukulangan lang ako sa amenities, sana malagyan nila ng kids playground and/or pickle court, since booming ngayon ang Pickle ball, maganda malagay nila sa amenities nila and for sure dadagsain sila lalo ng tao. Saka sana magopen uli restos nila para di na need lumabas.
But overal, happy with our stay, especially with the price. Will be back for sure!
It really is sweeter the second time around! I’m back at Sotogrande and once again, they did not disappoint. We had a sudden change of plans and needed a room around 4:00 PM to attend a local event. I was impressed that they could accommodate a same-day booking so smoothly.
Sir Kim handled our check-in and was a lifesaver—he got us processed quickly because we were in a rush, and the security and their good personnel team was very hands-on helping us with our things.
After the event, returning to the hotel at 9:00 PM was the highlight of my day. The room was incredibly comfy. Even though we were too tired for the pool and malapit na ata mag-close that time the hot shower and bathtub were pure luxury.
My companion, who is very familiar with the high-end hotels in BGC, was genuinely impressed that the service and amenities here could easily compete with Manila’s best.
The next day, you cannot miss the breakfast buffet! The quality is top-tier. The chicken sotanghon and beef tapa were delicious, but the adobo was the absolute winner for me. 🤤
Around 11:40 am, we went to the Upper Ground for a check out. What makes this hotel special is the people.
Ms. Cess recognized me immediately even with my mask and cap on! She assisted with our check-out today (and, along with Sir Josh,) was the reason my first stay here was so memorable.
Thank you, Sotogrande, for the ”top class” hospitality. I’m already planning to bring my parents and friends next time to show them why this is the best spot in Batangas!
We had a great stay at Monaco Hotel Taytay. The staff were very accommodating and polite, providing great service from check-in to check-out. The rooms were clean and well-sanitized, which made our stay comfortable and worry-free.
The amenities were well-maintained, the pool was clean and we had it all to ourselves during our visit, which was a nice bonus. The gym is okay, though it only has minimal equipment (just one treadmill, for example).
Breakfast selection is limited but everything tasted good and was freshly prepared.
Overall, excellent value for money, especially considering the affordable rate we got. Would definitely recommend this for a short and comfortable stay in Taytay.
Located at a quiet and peaceful location at Central nuvali, quite far from shopping malls. The host will contact you proactively through email, WhatsApp for self check in instructions. Great facilities, there is a washer, smart TV, and kitchen supplies. Highly recommended for long stay or staycation.
I chose this resort for Christmas Eve get together with family. I want us to just have dinner and not think of what to cook. I love the spacious rooms. Even it is just for 2 pax , 1 bed could still be added on the floor. I love the staff, they are all helpful and efficient. The Cmas buffet was also good. Our family loved it. The pools are ok but need to clean it a bit. When was the last time you cleaned it?
Thank you also for opening ur resort to pets. We love our pets and are part of the family. Lots of families will not leave them alone at home specially during outings so I am so glad that u are open to the idea.
I booked 3 rooms and all of the rooms are equally spacious and clean.
Keep it up! Well done. The place is well maintained.
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The property sit on top of the mountain in San Mateo, Rizal. This is very close to Quezon City and Marikina. It has this Tagaytay like ambiance and cooler temperature vs in Metro Manila. The rooms are not bad, but not spcetacular just at par with the price. They give some amenities but not complete. Water is self serve on the dispensers outside the hallways. The property is quite isolated and thus most likely you will be force to eat in their 2 restaurants which are quite pricey. Breakfast is 1000 a pax which is quite expensive for the amount of food available. Overall, its a good pick for a quick getaway from Manila less the stress on going to more popular resorts like in Tagaytay.
We enjoyed everything about the place. The rooms are spacious and ambient, the facilities (Pool, Gym, Jogging Trail around the Lagoon, and, of course, the Beach) were top notch. Kudos to the team who manages and maintains them!
This is our 2nd time to stay at Hotel Casiana. As usual everything is perfect. I love the customer service of all the staff in the hotel. It really is a plus points. The amenities, room and buffet breakfast are all good. We will keep coming back in this hotel. Even my mom who stayed here for the first time recommended it to her friends.
This place is literally a hidden gem. It's a perfect place to get away from the hustle and bustle of the city. This place is a holistic detox sanctuary. The food is healthy and delicious too. It's perfect for a short escape from the city.
The best location. Great breakfast. All staff are very friendly. I would definitely recommend this to my friends. Indeed, we had a pleasant day with The Lake Hotel
Our stay at the hotel was absolutely exceptional Hotel Staff were warm and attentive, and every detail reflected genuine care and luxury. The room was spotless, the amenities top-notch, and the overall experience left us relaxed and delighted. We'll keep coming back!!
I stayed at this hotel with my 2 kids to unwind and keep them entertained, and it was a wonderful experience. The check-in process was smooth and hassle-free. The pool was well maintained and clean, which my kids loved. In-room service was excellent - special shoutout to Kenneth, who was incredibly friendly and went above and beyond to assist us, even helping when the kids wanted ice cream. Breakfast was enjoyable and good, though the waffle was a bit hard. The parking attendant and shuttle driver were both accommodating, making our stay even more convenient. Overall, this is one of the friendliest hotels we've ever visited, and we would definitely recommend it for families. The only downside was that the room was not soundproof, so we could hear some noise from other room.
Highly recommend. This is my second time here. 2023 was my entrance. And 2025 is my exit. Still — excellent service. Friendly staff. Excellent amenities- I got massages this time. It’s perfectly located to head into Lipa City. proper. You definitely get your moneys worth.
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