I’ve stayed here dozens of times. This stay we had no heat in our room. At checkout I told the front desk he should have maintenance check our room heater. I had a picture of the thermostat and showed him the air temp in the room was a chilly 62 degrees. He responded by saying they had turned off the boilers yesterday because it was warm outside. I told him that was ridiculous and wondered why they were not turned on again for the night. When I told him we woke in the middle of the night and we were cold, he simply stated we should have called the front desk and they would have brought us a space heater. I told him that’s ridiculous and 62-63 degrees is unacceptable. He offered no other solution, apology, or a credit of any sort. This is very disappointing as most of my other stays here were just fine.
Rest easy when you stay at the Microtel Inn and Suites by Wyndham Rochester Mayo Clinic South hotel near Mayo Civic Center. This smoke-free lodging facility is near Mayo Clinic IBM Rochester Art Center and cultural attractions like the Rochester Civic Theatre History Center of Olmsted County and outdoor activities at Quarry Hill Nature Center. There are several restaurants nearby as well. Noteworthy amenities include a healing saltwater pool hot tub and fitness center while must-have features like complimentary wireless internet access guest laundry ample complimentary parking and free continental breakfast ensure every need is met. Complimentary shuttle service to Mayo Clinic is also available as well as a meeting room and lobby business center. Thoughtfully appointed guestrooms include a microwave mini-fridge and 39-inch flat screen TV and suites with sofa bed sitting area and wet bar are ideal for those seeking extended stay accommodations. Pets are welcome at no charge.
All the staff at this hotel, including the servers at the restaurant, were very helpful and friendly. Steven at the front desk provided excellent customer service.
Very convenient and quiet, convenient transportation, walk to the main Mayo building 10-15 minutes. You can walk through skyway. The two restaurants that come with them are delicious and the service is good.
Reception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
Facility was quiet and comfortable. Had a good price. No issues.
Appeared building had recently been acquired by new Owners. Lawn sprinkler was broke and sprayed into the same spot in the ground all night. Elevator door frame appeared to have been painted with the skill of a 5 year old. I hope they continue to fix these minor details.
Except that the hotel facilities are a little old, everything else is perfect, especially the environment, which is next to a park in the city center and across the street from a shopping mall.
It was clean and comfortable
I was a little surprised that there were no bathroom slippers or toothpaste
I guess that's the case in most places in the US
Breakfast was paid, but it wasn't a buffet, so you could order a la carte and eat at various prices.
My daughter and I each ordered a bun like Bora and a Burger
and each ordered a drink, which cost $23
The tip was written separately on the receipt
Overall, I was satisfied
The photo below is the cafe next to the lobby on the first floor where we had breakfast.
Great
120 reviews
9.0/10
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