Hot Springs Hotels in Jilin, China

Changbai Mountain High-Speed Rail Station pick-up and drop-off service once each (please be sure to book one day in advance): To be honest, after I booked, I kept waiting for a pre-arrival call. I've stayed at many hotels, but no one from this one contacted me. I understand that it might be due to staff shortages during the off-season, but if you don't contact me, how am I supposed to know your hotel's information? The experience was already disappointing before I even arrived. I only remembered there was a car service to pick me up when I got to the high-speed rail station, so I quickly called the hotel. They sent a car with no license plate to pick me up, like an unlicensed taxi. Travel butler service: Completely non-existent. Hilton DoubleTree welcome cookies: No one offered them. From check-in to check-out, there were only two cold apples in the room (one of which was bruised, fine, we didn't eat or touch them). Very disappointing. I didn't book your hotel just for a small cookie, but since it was clearly stated as included and wasn't provided, I didn't dare to ask for anything else. Facilities: They were okay, no major issues during my two-day stay. Oh! The shower in my room drained slowly, and the hot water temperature was unstable. Cleanliness: Acceptable. Service: In the morning, I passed by a housekeeping auntie cleaning while on my way to breakfast. She just stared at me directly, which was a bit intimidating. I was the one who initiated by saying, ”Hello,” and only then did this 'gazing' auntie greet me. If this is the kind of service, there's no need to force employees to enthusiastically greet guests (I could clearly feel that the auntie didn't want to and wasn't willing to say anything, which I completely understand).

Its basically a spa, getting in and out of the spa is very troublesome as they keep your shoe as hostage and you are required to queue to check for payment every time you need to leave the hotel which is extremely time consuming. not suitable for family holiday hotel. Alot of additional charges especially for kids using the sauna.

We stayed in the family deluxe room, the 'Dinosaur Water World Stone Age' themed room. The room design was quite unique and my child loved it, but the cleanliness was subpar. The floor felt sandy when you walked on it, and there was a constant layer of white dust on my phone screen and the wall light switches, which appeared every time we moved even slightly. I'm not sure what it was. There must have been a lot of dust mites on the bed. My child's legs were itchy and had small bites, and since it's not summer, it couldn't have been mosquitoes – it had to be dust mites. I felt itchy all over too while sleeping. It seemed like the room hadn't been thoroughly cleaned, just superficially tidied up, without proper wiping. Perhaps it's because the room is large and has two floors, but in terms of hygiene, I felt the value for money wasn't good. We just stayed for two days for the child's happiness. The hot springs and water park were nice, but the water in the water park was too cold. Initially, we weren't allowed to bring towels from the hot springs area, nor could we wear slippers. The water park didn't provide towels or slippers either. My child's lips turned purple from the cold. Kids don't mind when they want to play, but it was really cold for adults, and we worried about the child getting sick. Also, walking without slippers was very slippery, and I was afraid the child would fall. Later, we saw people wearing slippers, so I went to the front desk to ask where we could get some. The front desk said that management had just changed the rule, and now we could bring towels and wear slippers. Then, there was a sushi stand nearby. I asked if it was chargeable (intending to ask if it required cash or room key payment), and they said yes, it was chargeable. Immediately after, I overheard a male and female hotel staff member laughing, as if implying, 'Do you expect it for free if it's not chargeable?'

The environment is fantastic, very clean, and well-equipped. The hot spring experience was also incredibly relaxing. Breakfast offered a great variety, but what truly stood out was the service. Right after check-in, a butler was assigned to us, ready to answer any questions and provide helpful reminders. There was even a dedicated shuttle service for the hot springs. Any issues we encountered were promptly resolved by the staff – their service-mindedness was truly impressive! The hotel's exclusive access to Changbai Mountain was very convenient. Overall, it was an excellent stay, and I'll definitely be back!

Due to a change in our itinerary, we booked a hotel on short notice. Upon check-in, we found it far exceeded our expectations. The room was clean and tidy, the service staff was very professional, and a heartwarming incident occurred. After checking out, I was over 100 kilometers away from the hotel when I realized I had left my wallet in the room. After contacting the hotel, the staff immediately helped me find my wallet. Because cash can't be delivered by express, the waiter put the money in my card and transferred it to me via WeChat. They were very patient throughout the process, and the problem was quickly resolved. It's inevitable that there will be omissions when you're away from home, but it's very touching to meet such people! A big thumbs up to the hotel staff 👍🏻

Here’This resort hotel was the most satisfying stay of our entire 8-day China trip across Harbin, Changbaishan, Xuexiang, and Yabuli. We stayed in a family residence unit, which allowed all of us to live together comfortably under one household. The resort is extremely clean and well-maintained. Our unit even included a mahjong table and a private hot spring, which made the stay very enjoyable. Although the price is not cheap, it is definitely worth the money. The butler service was excellent — the staff were attentive and always did their best to accommodate our requests. Highly recommended. I’m confident you will have a pleasant and memorable stay here.

I recently stayed at CGIG Nanshan Hotel and truly had such a lovely experience. The hot springs were wonderful — so relaxing and a perfect way to unwind. What I appreciated most, though, was the kindness of the staff. Everyone was so warm and friendly, and they really made me feel at home and genuinely cared for throughout my stay. That kind of hospitality makes such a difference when you’re traveling. I would wholeheartedly recommend CGIG Nanshan Hotel to anyone visiting Changchun, especially foreigners looking for a welcoming and comfortable place to stay. It’s definitely a must-visit.

The hotel offers a VIP direct access to the mountain, so even if you've already bought your tickets, you can go in anytime without an appointment. The butler service was very attentive and responsive, making everything so easy. The luggage porter was also very helpful and quick to address any issues. The bedding was super comfortable. Even though it gets light early here, I slept really well thanks to the excellent blackout curtains and the quiet, odor-free room. The only minor issue was that the bathroom light circuit might be a bit old. The hotel's hot spring was a highlight, especially the kids' specific pool. The bathrobes and slippers came with wristband clips, so there was no chance of mix-ups, and fresh ones were always available. My kids absolutely loved it!

The overall environment of the resort is pretty good; it would probably be even better in the summer. The service is exceptional, with everyone paying great attention to detail. However, as a mom looking for a weekend getaway with my child, I found the activities to be just so-so. The snow activities themselves are free, so any amount of fun is a bonus. The hot springs, though, were really disappointing. There are only a few indoor pools, no high-temperature areas, and more importantly, they didn't feel like actual hot springs! 😦 The outdoor iron pot was impossible to use due to too much debris. From a value-for-money perspective, it's not the best choice for a weekend trip. And the kids' play area... sigh.

The ski package offers free skiing for two people per room; a third person will need to pay. Breakfast is decent and filling. The main draw is the skiing and the free hot springs. There are plenty of dining options nearby, and the Northeastern cuisine is delicious. There's also a bar for drinks, music, and socializing after dinner. The resort boasts over 30 ski trails and is close to the airport, with a hotel shuttle service to and from the airport and high-speed rail station.