Hot Springs Hotels in Jilin, China

I would like to thank Piyanshan Hot Spring Hotel for a fairy tale that lasted me 5 days. Everything was so good, beautiful, tasty, healthy! There was beauty everywhere, the whole atmosphere was magical! The people who work in this amazing place are just as wonderful! A vacation that will be remembered for a lifetime. I found a place that I want to return to and that remains in my heart. Thanks to the fact that my room had its own access to fresh air, I was able to see the beauty of the night sky, beautiful sunsets and sunrises. Thank you for the gift you gave me. I will return to you with people close to me, because yours is incredible! Prosperity to you! See you soon! ❤️

Due to a change in our itinerary, we booked a hotel on short notice. Upon check-in, we found it far exceeded our expectations. The room was clean and tidy, the service staff was very professional, and a heartwarming incident occurred. After checking out, I was over 100 kilometers away from the hotel when I realized I had left my wallet in the room. After contacting the hotel, the staff immediately helped me find my wallet. Because cash can't be delivered by express, the waiter put the money in my card and transferred it to me via WeChat. They were very patient throughout the process, and the problem was quickly resolved. It's inevitable that there will be omissions when you're away from home, but it's very touching to meet such people! A big thumbs up to the hotel staff 👍🏻

Had a fantastic stay! The hotel staff were incredibly attentive and welcoming, offering thoughtful and punctual shuttle services. Everyone was friendly and professional, making me feel right at home. My room was clean and comfortable, with excellent facilities and soft, clean bedding, which ensured a great night's sleep. The hotel's proximity to attractions made sightseeing very convenient, and the hot spring water quality was excellent. There were also plenty of local dining options nearby. Breakfast was abundant and delicious, with a wide variety of choices. Overall, it offered great value for money. I highly recommend it and will definitely choose to stay here again!

My stay at the Beidahu Million Stone Onsen Hotel was a mix of pleasant surprises and minor annoyances. First, I have to praise the VIP cable car – it made getting to the slopes incredibly convenient, saving a lot of time by avoiding long queues. The breakfast spread was also fantastic, with a wide variety of options to suit all tastes, making for a very satisfying start to the day. My biggest thanks, however, go to the hotel butler. From coordinating my itinerary before check-in to giving helpful tips upon departure, they were incredibly attentive throughout my entire stay. They responded promptly to every request and helped me resolve quite a few issues. However, the one thing that really bothered me was the front desk service. Whenever I encountered a problem, they consistently pushed responsibility and tasks onto the butler. It made the customer experience feel disjointed – am I supposed to plan my entire stay around the butler's schedule? I sincerely hope the hotel streamlines its front desk procedures and improves inter-departmental cooperation so that their excellent butler service isn't let down by other areas! [Handshake]

Just came back from Crowne Plaza Resort Changbaishan and seriously had such a great time!! The place is super nice, food was soooo good, and the service?? DAMN AMAZING. Special shoutout to our 管家小彭 and 月月!!!both of them were so sweet and helpful the whole stay 🥹❤️ Really made everything feel extra comfortable and smooth for us. Can feel their effort and care 100%!! Replies were always super fast (almost instantly) and they really accommodated all our needs 🥹felt so well taken care of the whole time🥹🥹 crowne plaza please give the two of them some well-deserved credits!😍 If you’re planning a trip to Changbaishan, highly recommend this place!!

Manager Xiao Sui was incredibly proactive and clear about all the important details. She meticulously explained the schedule of benefits, hotel location, how to pay the ski deposit, and what time the ski resort opened. Given the cold weather in the Northeast, she specifically reminded me to dress warmly and to contact engineering if the room heating wasn't right. She even organized the operating hours for the hot springs and recreation center. Every time I had a question, like how to exchange ski passes, buy Changbai Mountain tickets, or take the shuttle bus, she responded super quickly. She even proactively sent weather alerts and video tutorials for the shuttle bus. As a first-time skier, I knew nothing, but thanks to her reminders, I booked a coach in advance and avoided any unnecessary detours throughout my trip. During our stay, she would also proactively check if we were comfortable and if we needed any help. This kind of genuine and thoughtful service made us feel incredibly at ease.

I highly recommend the Hilton Changbaishan! This stay was absolutely perfect from start to finish. The room was spacious, clean, and comfortable, and we were welcomed with warm cookies upon check-in, which was such a sweet and comforting touch. The hotel staff were incredibly friendly and helpful; they actively responded to all our questions and patiently provided answers, making communication very smooth. The dining options were also excellent. The buffet on the first floor offered a wide variety of fresh food, and the Korean restaurant on the second floor served authentic dishes, so we never had to worry about what to eat. Getting around was also hassle-free; the hotel helped arrange taxis to Erdaobaihe Town, and the cost was transparent with no hidden fees. I especially recommend buying tickets for the Rime Rafting directly from the hotel – it's convenient and reliable, and the assigned driver was super nice, making the whole experience pleasant. What was even more surprising were the complimentary skiing and hot spring experiences provided by the hotel; they were top-notch and we had an amazing time. Next time I visit Changbaishan, I'll definitely choose this hotel again!

The hotel facilities are great, with a hot spring and comfortable rooms. We also booked a handpan experience and a photoshoot, both of which were good. The only suggestion I have is that I'm not sure if management has set some strange KPIs, but the experience of staff asking for positive reviews was not great, especially since they asked to mention specific names. No wonder the comment section is full of names being mentioned, but honestly, the service wasn't memorable enough for me to recall any names. Each staff member was diligent and did what they were supposed to, but most of them didn't have a smile on their face. Whether in the restaurant or other areas, the staff seemed very flustered, hurried, and expressionless, which doesn't really fit the vibe of a resort hotel. Interestingly, the outsourced services like the handpan instructors, hot spring restaurant staff, and photographers showed a bit more warmth and naturalness. Management really needs to consider why this is the case.

We brought our teenager for a skiing trip during the Christmas holidays, our first time at Changbaishan. We chose Wanda Changbaishan International Resort, and the snow quality here is fine and soft, with wide slopes that are suitable for beginners. The resort is built around the ski trails, making it perfect for an immersive skiing experience. If you're not specifically coming for skiing, you don't necessarily need to stay within the resort itself. The resort facilities are comprehensive, offering everything from equipment rentals to professional coaches. However, you absolutely must book coaches in advance during the ski season (you can search for the 'Wanda Hotels & Resorts Travel Platform' mini-program on WeChat). We couldn't book a coach on-site for our two-day trip; it was extremely difficult to get a last-minute booking. On the other side of the ski resort, there's a dining area with a rich selection, from light meals to full dinners, all at reasonable prices for a scenic area. Additionally, the resort has hot springs and an indoor playground, great for relaxing after skiing or for family activities. Since our teenager is older, we skipped these; they're more suited for younger children. My personal opinion is that all the hotels within the resort are quite similar. Since they all include ski passes, there's no need to choose an expensive one. The hotels in Wanda are all a bit older and not very new. Also, most of your time will be spent skiing, so you won't be in the hotel much. Every hotel is within a 3-5 minute walk to the Wanda ski slopes, so just pick one that's a good price! Overall, the skiing experience with the kids was very satisfying. The snow quality is excellent, and the services are complete. Just remember to book your coach in advance!

It's truly a positive development to have a hotel of this caliber in the Northeast region. The facilities are excellent, the amenities are top-notch, and the service was good. My child went down the slides over fifty times and wanted to keep playing the next day! It's a shame we only booked one night, but we promised them we'd return. The service was good overall, but some amenities are still being progressively added/improved. For instance, after the hot springs, there were no assisted bathing services like body scrubs or milk baths, which made the relaxation experience feel a bit incomplete. Also, evening entertainment options around the hotel were a bit far to reach on foot. We look forward to seeing further development in the future.