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I have been here several times and was satisfied again. The breakfast was a little reduced, but it has to be accepted because of the pandemic. Now you do not longer have to pay extra for in room wifi. It is also faster than before. The staff is very friendly and helpful. The location is close to the highway and there are easy to find a place to park the car. However, the hotel covers a big area and some of the rooms are far from the reception/restaurant/eating areas. The surroundings are also very boring.

The location is rather good, a good 15 minutes walk to the center, which proved necessary inasmuch when we entered the hotel restaurant where we had placed a reservation we were escorted to the bar by a waiter who said that only guest on a full board can have dinner there. The bar menu was fixed, not a-la-carte thus we left. The rooms are extremely basic, hostel-level: no furniture close to the bed, no safe, no fridge, no ironing, no coffee-making facilities. Wifi almost not-existent. The lift looks and sound as if it will fall down any moment. There is a game room but the tools to play table tennis aren't there, nor the darts. Swimming pool is clean and rather big, unlike our bathroom with someone else's hair. Good sauna.

Stayed for one night with the family. The room was clean and quiet, a little bit small but still ok for a short trip. Parking was good even though we had a very big car. Staff was very helpful and friendly. Only the thing that would be great to improve is breakfast… it feels a little bit like a hall instead of relaxed breakfast experience.

Hotel rooms are all right and the hotel is well located on the port front. But the experience with the staff at the check-in was so miserable that I can only give one star because of it. After my booking, I had contacted the hotel in writing about a double bed room and a baby bed. Between was immediately confirmed and assured us. On the site I made a self-check on the computer and there was also a note about baby bed. The room had only two separate single beds and there was no baby bed ready. Then I contacted the reception and I was told that I should push the beds together. That would be the double bed that I was assured. This was an impossible option for us with baby, which once is between us at night. Alternatively, a room upgrade for almost DKK 400 with “right” double bed. And the baby bed should I pay extra per night with 100 DKK, “if any one is available at all”. That everything was written in advance and I had no reference to additional fees was completely ignored. Instead of excuse, I was treated extremely unfriendly and then I had to pay the baby bed extra. A subsequent complaint to the hotel manager was also completely ignored and replied by the same receptionist (Metteliva). I have never had to make such a terrible service experience and therefore no one can recommend the hotel anymore. At last, you pay much more than you get communicated in advance. Other hotels in Denmark were better and friendly over time

Stayed here for one night as we wanted a hotel with a pool on our road trip. Of course when we arrived, we were told that the pool was closed because of technical reasons (whatever that is) and also that the on site restaurant was fully booked. Not a great start, but we carried on to our room located in a separate building. The room was nice enough, but had a slight smell of seward coming from the bathroom, one of the towels had an unidentifiable brown stain on it and there was a dead bug in the window. Probably (and really hopefully) the room hadn't been used for a while, so by opening a window when driving for dinner, the smell was gone when we came back. Breakfast was ok, but there is no doubt that there is a heavy focus on breakfast cost, as things could have been much better just with a slight loving touch from the chefs. Instead it seemed like minimum effort within an acceptable but very dull selection. Luckily the pool had opened again in the morning so our small one got to enjoy it for half an hour before we had to check out. Otherwise the grounds are nice and so are the surroundings, but they charge quite a lot, and with that regard the value for money should be better.