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This is hotel is super classy. 5 stars all the way. It was unfortunate that we couldn’t maximize the facilities and everything it has to offer as our time then was just for a night and super tired coming from Boracay. Nevertheless I would love to have the opportunity to stay there again hopefully for a longer stay. I would imagine that’s it’s a great staycation for families in Manila. A little on the expensive side albeit.

I have been several times in the Sheraton, being opposite to Terminal 3 of the Manila airport. If you have only hand luggage you can walk there, if more, than you need a taxi, even some of the Manila taxi drivers are not so happy about the short distance. Thus, take a metered taxi and give them more tipp, so it normally works fine. This time I only had time for a stay during the day since my second flight left at midnight. I got an upgrade to a Junior Suite which I liked very much even I only had 8 hours in the hotel. But those were really worth it since I decided to book a massage in the spa on short notice and had luck to get the last free slot. Which was an absolute outstanding experience that I only can recommend to every visitor who has problems with shoulders or other parts of the body after a long flight. Wellness is not only a massage but all together: the environment, the cleanliness, the mood of the people working there, the smell, the music, the rooms. And all was absolutely top! Starting with a very warm and nice welcome by Camille, explaining the treatments. A great start with charme! My massage (one hour) then was given bei Lei; it was one of the best in the past years and I know when coming back to the Sheraton I will book her again. Nice, respecting your pain-points and having perfect moves to make your body parts movable again. Unfortunately, only one hour but helping me a lot to bear the next long flight for more than 9 hours. The only disadvantage on this evening was that a pool party took place which was very noisy. But since I have been young, too, even this was a long time ago in the last century, it is acceptable. The hotel had left a letter of excuse already in advance in the room. That's life.

We would like to share our appreciation of the wonderful job and the pleasant experience we had with MJ, our housekeeping server. she always served with a smile and gave us a sense of security with knowing we can trust her when we were not in our room. she checked on us when we walked by in hallway to make sure we did not need anything and was always approachable. Another reason we will give a referral to our friends and family.

Such a great Hotel for staycation! Excellent service tho we have multiple request and order but this lady named ‘Ly’ of In room dining serves us with quicky and excellent service. Tradition to go here in manila for staycation whenever there are breaks and this is our first time here in okura. Everthing was nice. Me and my sisters would surely choose okura again next time. Great service plus friendly staff. Also thanks to the perfect ambiance.

Had a great time.! Booked a 3 double room with pool View..and their rooms were all clean, quiet and relaxing.. and it comes with buffet breakfast for two, and i can say its all good.. too many varieties, dishes to choose from..❤️

Simply suitable for those who are looking for a quiet cozy accommodation and a home away from home, the homey ambiance brings tranquility , and good vibes to your daily stay plus a must try delectable dishes on their restaurant with aromatic coffee experience delights my whole stay. Super thankful to GM Noel Barrameda and to the FO team for the warm and 5stars hospitality very impressive indeed.

Review for TRYP- I recently stayed at TRYP, and unfortunately, my experience was marred by a few issues. Firstly, the toilet in my room was broken, causing significant inconvenience during my stay. The malfunctioning toilet was an unexpected inconvenience that affected the overall comfort of my visit. While I understand that unforeseen issues can arise, it did impact the quality of my stay. I would appreciate it if the hotel could take this matter seriously and consider compensating me for the inconvenience caused. Despite this setback, I must commend the staff for their efforts to address the issue promptly. However, I believe a gesture of goodwill would go a long way in restoring my confidence in the hotel. Thank you for your attention to this matter. I look forward to a swift resolution. Sincerely, Hazel and Helga Domingo

The location was great but all the sounds can be heard from the room and the bed was terrible.....when we went to breakfast, most of them are gone, so we just left without eating there