4.6/5Outstanding64 Reviews
Porto|1.98km from city center
This is the finest hotel I have ever stayed in. In addition to the exquisite decor and quality furnishings, what makes this a five star hotel is the incredible staff. They bend over backwards to ensure your stay is memorable. There was a bottle of champagn on ice in our room to welcome us. On my way out to go to the store, one of the staff asked what we were getting. I replied outlet adapters. He replied ”no need, I'll have a couple brought up to the room. When we were checking out, they gave us a breakfast-to-go bag which included juice, yogurt, fruit and pastries. When I asked about an ice machine, they brought a bucket of ice up to the room. Turn down service included chocolates and sometimes berries. House labeled bottled water in the room was gratis. Once she showed up with a couple of breaded, fried shrimp tapas. Shout out to the breakfast staff as well. They were cheery and professional at all times. The crystal chandeliers, deep pile rugs, spotless interiors, classic architectural touches, incredible service and a very relaxing vibe all add up to the finest travel experience one could hope for. Everything about Torel is breathtaking.