A friend bought me the famous Xcaret water park. Hotel prices for Christmas are ridiculously expensive, especially the hotels owned by Xcaret. So this time, in addition to staying at Xcaret Mexico (hereinafter referred to as More Iberostar Quetzal (hereinafter referred to as Q). The price of Hotel Q is less than half that of Hotel X (of course Hotel X includes amusement park tickets, you have to decide whether it’s worth it). Compared to X, which is famous among Chinese people, has better hardware facilities and scenery, I recommend Q more environment: Hotel X is a five-star hotel that Chinese people are familiar with. It has large rooms, new facilities, and not to mention hardware. The beach is very unique, and it feels like an Avatar suspended mountain. Most of the beach is composed of rocks, and there is a small section of beach. The water quality is super good. X is the garden and Q is the jungle. Catering Services: If I had only stayed at Hotel X, I might have thought it was pretty good, but unfortunately I stayed at Hotel Q. In contrast, Q Hotel feels like home. The waiters are more cheerful and accommodating. The drinks are open to drink. The buffet has many fresh varieties and there is basically no need to wait for a table. On Christmas Day, you can eat lobsters and oysters all you want. There is no stinginess at all. In contrast, the waiters at Hotel I also made a reservation for the Xin Gao Japanese meal, so my expectations weren’t too high. I ordered an appetizer of rice, and what came out was a bowl of white rice! I ordered sashimi without wasabi. The waiter said sorry, there is no wasabi today. I will give you pickled ginger slices instead of mustard. Activity: It’s very convenient to go to Xcaret’s parks, with buses running every 20 minutes. The hotel offers free airport drop-off, but reservation is required one day in advance.

The hotel is beautifully situated in the heart of Playa del Carmen. The staff is friendly and polite, making you feel welcome. There are several restaurants and a good variety of drinks and food. Unfortunately, the area isn’t safe—my bag was stolen, and we also witnessed a very serious car accident with fatalities. The hotel itself is great, but due to the safety concerns, I wouldn’t return to Cancun/Playa del Carmen.

The hotel itself was very good, but At first, they said it was a deposit and I paid 1000 pesos with my credit card, and when I asked to cancel the deposit when checking out, they said there was no record of the payment. My card statement clearly shows the record. The front desk was completely ignorant, saying there was no record of the payment. Then they suddenly changed and treated me very rudely. After making me wait for about 20 minutes, they said It was an environmental tax. From the beginning, there was no mention of an environmental tax, it was a deposit, but they changed their words. I lost all trust. It was completely bad.

Location is good. It is close to 5th avenue and beach. I loved the resort and nature. It was lovely and cozy. But there were ants in bathroom and straw fell down because of palapa. There's no refrigerator in the room. We enjoyed breakfast and dinner. All of staffs are kind and friendly. Espacially Rogelio was really kind and pleasant.

Stayed 3 nights. It is about 10-15 minutes by taxi from the city center. The reasonable price as of May 2019 is 200Bs. When you visit, 300Bs was taken, so please be careful if you have a suitcase. There are not so many restaurants, but the food offered seems to change daily. Dinner can be enjoyed at restaurants that require a bit formal reservation, buffet style restaurants, and teppanyaki restaurants that are limited to the day of the week. There was also a restaurant where you can eat snacks. We did not use room service, but it seemed to be so. All the dishes we ate in the hotel were delicious. During the GW period I visited, a large amount of algae was generated and I could not enter the sea, but the sand was white and very beautiful. I think there are two large pools, a children's pool, and a bath-like pool. Many of the staff are friendly and I think I was able to speak almost in English. The staff of the lobby travel agent was not that kind. Because there was bath in room and view was good, we were able to spend comfortably. It is hotel where we want to stay at again.

Location is great. Checkin was easy. Rooms are spacious with a little kitchenette (stove cooktop & microwave) but there’s no dishes or utensils to cook. Decent coffee/tea setup. Nice robes. Medium sized fridge with freezer section. City view rooms do not have balconies and face street with view of ice cream shop and laundromat. Pool is warm & pool towels available. 1 block from the busy street and 2 blocks from beach. There’s a bar with a pool table, foosball, and darts where happy hour was offered for an hour daily. BREAKFAST WAS NOT WORTH WAKING EARLY FOR. Very limited options and was cold. Also after checking our reservation at the breakfast restaurant they were insisting we pay for it when we paid for it with the reservation. Also felt the breakfast staff were a bit rude when I tried asking for details on the station others were lining up for reminding me of things that were included or not.

I stayed here for 3 nights in June. The sea was full of weeds, probably because of the rainy season, so I couldn't go in, but there weren't too many people and I was able to relax by the pool. It's also close to Quinta Avenida, so you can enjoy a stroll around the town in between your hotel life. There are buffets, 3 dinner restaurants, a cafe and a pool bar, and activities such as morning yoga and shows, so I had a lot to enjoy. I booked an ocean view room, but I could barely see the sea, so if you want to see the sea from your room, it might be better to book a seafront room.

T'es bel hotel chambres spacieuses belle piscine A friendly staff right breakfast Sorry that the cappuccino of the morning is paying when you have it can lunch is included A tranquillity despite the location in the centre Very close to the road station I recommend

This AWESOME hotel is so much better than 4 stars! The love of my life and I were greeted by the most wonderful check in host! Her name is Lupita! She was so sweet and kind and made checkin the most pleasant ever! Words alone cannot even describe our room! EVERYTHING was PERFECT! We were looking for a beachfront property with also a nice pool and the rooftop pool and restaurant here also deserves 6 stars! If you are a couple you are wasting your time by staying anywhere else but here in Playa Del Carmen!