Great Hotel, with lovely rooms ( I tad dated for some tastes). Service was first class, with a lovely meal in the brasserie eaten. Breakfast is high standard with good old table service, the brasserie is a lovely room for meals. Wife had a massage in the spa, which was one of the best she had had!
Car park near Hotel, cases taken to room, staff very friendly and more than happy to help.
Location right in the middle of Chester for close access to shops, Bars and restaurants
Only Negative, Breakfast could have been hotter. And added service charges to bill automatically.
Drinks are very expensive, but to be expected for a 5 start Hotel
- Guest User
Having been fortunate enough to have enjoyed a few previous visits to the Grosvenor for afternoon tea, there was one stand out difference this time...and that was the exceptional service and attention provided by Kimberly and her team. Whilst the afternoon tea was its usual high standard, Kimberly's attention to detail and personal interaction was outstanding and we were made to feel so special its made our day and weekend! Thank you to all the team and we'll see you soon.
- Guest User
