Embassy Suites by Hilton Portland Maine Map, Address, Transportation & Nearest Stations and Airport

Inn By The Sea is my hidden treasure, my oasis, my heaven on earth. There is nothing short of perfection that would describe my most recent visit as well as my past visits. The setting, the service, the food, the staff, the feeling of being among family, etc. makes this my favorite place for a vacation.

Great location tho it wasn't situation in the heart of downtown. Clean and bright room. Due to the covid the housekeeping service wasn't delivered during the 3 nights we stayed. The price was extremely expensive (actually all hotels in the whole Portland). Anyhow, great spacious room and I had a pleasant stay.

Not worth the money they charge. The gentleman at the front desk did not seem to like or know his job his job. He made errors at check in by. Hanging the wrong credit card, never sent luggage to the room and did not seem to care in the least each time we tried to get the situation rectified. At checkout we were mistakenly charged for a meal. There was total confusion on the hotels part to resolve. Spoke to the front desk manager at the time of checkout, called and spoke to Pat the front desk manager a few day later. He told me he would look into the charges and call me back that same day, he never returned my call. Call a few day later and asked for the hotel manager, Micheal, explained the situation about the incorrectly charged meal. He said he would look into it and call me it two days, he never returned the call as he said he would. Had to call the hotel again, no more than a week later. Spoke to another manager who said he figured out the issue and credited my credit card a few days earlier. Still have not seen the credit. Not impressed with the service at all. Anyone can make a mistake in a bill but it is how it is dealt with that determines the customers experience. The managers at this hotel don’t seem to understand customer service. Very surprising but true.

We decided to do a night out in Portland. I am originally from there...born and raised, but live in Kittery now. Decided to check out the press hotel and union restaurant for brunch. Honestly, it was all ”Meh”. Hotel was nice, clean and convenient to Old Port. It is however, overdone, overpriced and overhyped. Too much with the press quotes all over the place, the tyewriters, printing press parts, etc etc. I get it. Its the Portland Press Herald's old building. Our room was $400 after taxes and had a view of the fire station parking lot. It was tiny, bed uncomfortable, pillows unusable (ordered new pillows which helped, but the oversized ”feather” pillows were covered in something like crepe paper). Bathroom had no fan, stupid quotes all over the place signifying nothing. I don't really understand how other hotels in the Port are like $150 a night for the same thing while this is more than double. The experience? It was too much by half. Seems to me this is there to bilk tourists out of a few extra dollars playing on Portland's history, which I don't get--the Press Herald is still around, just not in that building. Maybe its there for the new hipster crowd in Portland to part with some of their money, who knows. Traveling to Portland and want to stay downtown? Stay at one of the other cheaper hotels. Same exerience, half the price. Remember, no matter how hard you try, Portland is not Boston and its not New York. Mariott missed with this one.

I stayed at this hotel for a week on business. The room was clean and comfortable,the amenities were great-full kitchen, full-size fridge and microwave, stove, pots/pans, all the dishes, glassware and utensils you'd need. I slept really well-didn't notice any noise from the street. It was really convenient and the view of the harbor with all the huge cruise ships coming in and out was super cool. The staff was great-particularly Rashad and Tim at the front desk-very helpful, friendly and professional. The location was very convenient to the Old Port area. Really enjoyed my stay.

The hotel is clean and has a great location! We were however very disappointed that this hotel did not have a pool like the app lists! Currently there also is no one to cook for at the restaurant so there was only a bar no food!