Hotel Loccumer Hof Map, Address, Transportation & Nearest Stations and Airport

A very nice hotel,..absolutely a place we will come back to! Rom service: Very good for us that have been driving for hours! A big fabilious bed! Clean and nice,..both the rom and bathroom! Very Happy that you ar welcoming dogs! 🐶 The breakfust was so good!

The location is near King Street, opposite the Galleria Department Store, convenient for eating and shopping! The room is huge! awesome! Good facilities

It feels harsh writing this review as this hotel is well put together, clean and I went during time of COVID when they were clearly just opening up, I may also stay here again the next time I come to Hannover BUT this experience was somewhat disappointing. Firstly issue was that when we arrived, it took 20-30 minutes before I saw anyone who could help me check in. During check-in (the guy who eventually arrived didn't really seem to know how to use their computer systems) they moved my payment to a different section which led to them asking me about 3/4 times during my stay for payment despite the fact I had already paid and had evidence of it. In fact, this slowness (during a quiet time for the hotel) was a factor many times. Over and over again people disappeared and there was no one on the front desk or around to help. When I got to our room I wanted to call to the desk to ask for some item (I forget right now but they didn't have it) and there was no phone in the room. Quick thinking (kinda) made me call off my mobile. I rang SEVEN times to the front desk - no one answered. I eventually went downstairs to try to find someone. The phone is a classic example of things they don't have. There's a hair and body wash hooked into the shower (surprising for such a nicely finished hotel) but there is no extra amenities. No soap by the sink, no shower cap, no body lotion. I don't need 30 books I'm never going to read which are going to collect dust, I want items I may use. Similarly, they pitch this amazing mini bar which is free - one shot of gin, some tonic, a couple of bottles of water and coca cola and an alcohol-free beer. That's it. For two people. We would have both loved to start off our holiday getting ready to meet friends with a proper beer each - but I guess that doesn't matter to everyone. Another time I ordered an iron - no one seemed to understand what that was. Eventually, after an hour and 4 phone calls and a friend asking downstairs, one arrived. It was a good one to be fair but I was no an hour later than I wanted to be. I think style before substance is the best way to sum up this. It looks great but nothing is functioning properly. I will say there was one lady on the front desk (I forget her name) who was superb. But she was the highlight of a poor stay. Oh, it is quiet and the bed is super comfy though.

During recent storms, Deutsche Bahn rerouted and cancelled my train which left me stranded in Hannover unexpectedly. I quickly booked the first Marriott property I could find on the app because I needed a last minute room guaranteed late at night. When I arrived at checkin, Inga Zarzycki welcomed me after a long and frustrating day of travel. She answered all of my questions, and even provided me a complimentary upgrade to a beautiful suite because of my Platinum status. I was also informed that I had the minibar and breakfast included and could choose between a welcome gift or bonus points. The suite itself was beautiful! It felt like a small apar**ent. The bed was huge and very comfortable. The bathroom was also great, with a big tub. I am 6’4” so it was a nice surprise to be able to soak in the tub after a terrible travel day. The following morning after a hearty breakfast, I spoke with Olga Schmidt at the front desk and explained I was going to go to the train station and try to get home to Berlin, but that I might need to extend my stay for another night. I asked her to hold my room and not send housekeeping, just in case. She kindly agreed. After a terrible experience at the train station, I returned to the hotel disappointed that all trains were cancelled again and I was stranded for another day. Olga welcomed me back with a cappuccino and some candy and suggested I check out the sauna and fitness center to relax. The sauna is beautiful and had a roof top terrace, perfect for cooling off. Shortly after this, I learned that my friend was driving from Berlin to pick me up and take me home, and that I would not need to stay an extra night. When I explained my situation to Olga, she informed me that I could have a VERY late checkout and would not be charged an additional night for the room. This is top notch customer service! She totally understood my situation and made every effort to accommodate my ever changing needs. When I finally went to checkout, I was happy to see Inga again. Olga had already updated her and it was an easy checkout experience. Both Inga and Olga are fantastic representatives of excellent customer service and I truly appreciate their help and consideration during an otherwise stressful travel experience. If I am ever in Hannover again, this will be my first choice of hotel because of the level of service I received.

The Courtyard am Maschsee is a super hotel. I was there for a few days on business trip. The check in was easy and fast. The staff there was friendly and could help me with my questions. The room itself was also very nice. I had a view of the lake. The room was great and modern and had everything you need. It was also tidy and clean. Housekeeping also came every day. The breakfast was very tasty. For a breakfast in corona times this was siper implemented. Service at the table and a super buffet speak for themselves here. The service there was also very friendly. The room service was also totally fine and the food there delicious. (See restaurant report). The location of the hotel is of course outstanding. Very beautifully located on the lake. You can go for a walk and is also quickly in the city center. This is a great place to stay. From a price point of view, we are here in the middle level.

Wir waren zu einem Konzert in der ZAG Arena. Das Hotel ist hierzu sehr gut gelegen. Man kann zu Fuß zur Konzerthalle gehen. Das Personal war sehr nett und sehr freundlich. Wir waren in einem Nebenbau untergebracht. Die Verdunkelung war kaputt. Uns wurde sofort ein neues Zimmer angeboten. Die Zimmer waren sauber und ordentlich. Wir fanden die Zimmer leider etwas hellhörig. Wir haben nicht gefrühstückt. Insgesamt ist das Hotel für eine Nacht ok

Except expensive, others are not bad

Hotel location is very good! Very close to the old town. There is also a parking lot of your own, which is very convenient. Great value for money!