Hotel Piast Wrocław Centrum Map, Address, Transportation & Nearest Stations and Airport

My husband and I stayed at the AC Marriott for 6 nights for a business trip. We had a very peaceful, pleasant and comfortable stay. The room was quiet, the hotel amenities were sufficient and the location was excellent. We’d like to recognize a few staff (see below) for their efforts and contributions. First, Katia at the restaurant was extremely friendly, professional and knowledgeable. Every morning, she made sure that our dietary restrictions were met. She performed above and beyond to make our dining experience pleasant and memorable. We are very grateful for her and the rest of the F&B team.  Second, Zaklina at the front desk was very helpful, professional and understanding. She honored an early check in for our friend who was visiting. Third, Marlena was very kind, professional and welcoming. She responded to our emails in a timely manner and made sure our stay was comfortable. However, there was a small issue. Before our trip, we communicated with the sales manager regarding adding me to my husband’s reservation. We were told that adding me to the reservation will cost an extra of 100 PLN/day. We stayed at many Marriott chains around the world and have never been asked for extra payment under this circumstance. It is not the cost so much but we were under the impression that a comfort king balcony room accommodates two people. When we checked in on the day of arrival, the front desk staff had no issue adding me to the reservation and of course, no extra payment was necessary. Overall, we are highly satisfied with the level of customer service during our stay and will definitely stay here again on our next visit in Wroclaw. Keep up the great work. Dziękuję!

Pros - Central Old Town Hotel - Very Clean - Warm - Excellent Customer Service - this cannot be highlighted enough. The staff were the best thing about the hotel. Anything they could help us with was done pleasantly, and with a 'Happy to help' attitude. Anything they couldn't help us with (no uk/EU adaptor), when we came back to the hotel later that day, they had found one for us. They ordered us taxis, recharged our phones for us after we had checked out, printed route on map, etc. A++ for Customer Service. -Breakfast, was delicious and hearty. Some healthy options - salatka, salad, ham, tomatoe, cheeses, fruit salad but also hot sausage, and warm sweet cream-cheese pancakes. Croissants, bread rolls, rye bread, butters, jams, honey, Cereals, mueslies, yoghurt. Nice coffee machine, nice selection of teas, selection of juices. Cons - The hotel bedrooms were a little dated, but clean and comfortable. That's it.. There really were no 'cons'.

Good option for Wroclaw. It is not in the very center, but a 10 minutes walk and you are there. The hotel is nice, with a good spa, and the room is very comfortable. Loved the Lalique shower gel and shampoo. The staff is nice, welcome drink is a plus, breakfast is good. It will not blow your mind, but you will be happy.

The room was very large and beautiful! !! As expected Hilton! Breakfast was also very delicious with various menus.