Hotel Qama Map, Address, Transportation & Nearest Stations and Airport

I have to confess that I arrived with a less than ideal first impression, having had numerous email exchanges gone ignored and unanswered before my arrival, which isn’t what you’d expect from such a five star property. Upon arrival in the early evening checking in was a simple enough process, although I was surprised to be informed American Express cards couldn’t be used as a guarantee, and some other requests for transport had to wait until the morning. The lobby area is spacious and light, certainly feeling high end and that you’re somewhere special. My room was on third floor. There’s a number of lifts serving each of the floors and you need your key card to access each, which is a good touch. I had booked a Comfort Room for single use, so while the bed was laid out for a single person it was still a Queen and a decent size. The room itself wasn’t the most spacious but good enough for a few nights. There was plenty of space in wardrobe along with hangers, as well as plentiful drawers and a luggage storage shelf. The mini bar was pretty well stocked and there was also some complimentary bottles of water, both still and sparkling, as well as a welcome chocolate which was nice. A kettle and instant hot drink items were available as well which was appreciated. The TV was a good size for the room, although the bottom of the picture was somewhat blocked with it being at the rear of the main dressing unit, and it was actually quite complicated to function, especially if you only wanted to find standard TV channels rather than the different guides on hotel facilities. The view was pretty naff, although I appreciate this was their entry level room, but the air-conditioning worked well without being noisy and sleep quality with the nice bedding was pretty good. There was zero noise from adjacent rooms or the corridor. The bathroom was a little tight and cramped but had every possible amenity you could require - certainly demonstrating the five star class of the hotel. There wasn’t a bath but the shower was a good room, with nice storage and both a rainforest head and hand held unit. Power was good, along with the heat and enough of the bottled toiletries were provided. The only annoying thing with the shower was that the door didn’t contain the water effectively, leaving you to have to soak up a rather large puddle from the bathroom after each use. Overall, given it was the entry level room, I found it a decent space. Annoyingly housekeeping never returned if the privacy sign meant you missed them in the morning, and there seemed to be no turn down service, but for sleep quality it was top notch. The bar in the lobby area is a great space, with professional service, a great range of drinks all at reasonable prices, and a really classic but sophisticated vibe. There’s a tiny terrace space overlooking the driveway, which if you’re a car spotter is a prize place given the vehicles attracted by the place, but otherwise it was an enjoyable space for so

What a fantastic hotel this is, and one which delivers well beyond the expectations of its four star rating! Checking in was a welcoming and slick process, completed very quickly with the friendly member of staff still taking the time to explain the hotel facilities. The decor of the lobby was great, with loads of reading material which was actually very educational on the city and local area if you have the time to peruse, and indeed the same level of homeliness and great decor extended throughout the rest of the property. My room was on the first floor and despite being a standard category was really impressive. It was huge in size and as well as the spacious sleeping area there was an armchair and large coffee table, chaise longe and large desk. Spending an extending period of time in the room wouldn’t get uncomfortable or claustrophobic! All the decor remained modern, there were plenty of lighting options and the whole area was very cosy. The TV was large but even on maximum volume a little too quiet for the size of the room but the air-conditioning worked well. The view was over the parking area below which meant there could be some noise when the windows were open, but otherwise it was a silent night’s sleep with great quality bed. I really liked the bathroom area. There wasn’t a separate bath but with the glass walls (still with blind if you needed) it was very modern, and the wooden floor in the shower made it feel more like a spa. Annoyingly the shower itself didn’t have the hottest water or pressure, the towels weren’t as soft as I’d hope and the area always ended up with a wet floor thanks to the door pushing the towel mat out the way. Other than that though it was a lovely space, with plenty of storage, nice soap in dispensers, a magnifying mirror and both gown and slippers available in the room. The bar area on the ground floor has a great outdoor patio area which is pleasant to sit outside in with a drink, either relaxing on the sofas, or working / dining on the tables. The staff are attentive and friendly and the prices really good for a hotel. Wine is served in miniature bottles and not always chilled, but otherwise no issues at all. The restaurant was good for an evening meal with nice quality food. The pepper steak cooked medium was a recommendation of the staff and it didn’t disappoint, although not as spicy as made out. The tiramisu desert was presented well and really enjoyable. There’s a good range of wines all of brilliant quality too. The breakfast offered in the morning is decent for the size of the hotel, with a range of hot items as well as the usual meats, fruit and pastries. Overall I left this hotel really impressed, both with the modernness of the rooms, brilliant decor and friendly service. On a future visit to the city I’ll definitely be picking here again.

This was very nice experience, excellent kitchen, great staff, comparable to Swiss high-end hotel. Cleanliness was at the highest level. The kitchen is diverse French & Mediterranean. Tartare di Manzo is very recommended.

The hotel is located down a side street. The area around the hotel does not look the best but it is safe. There is a bar, restaurant and ‘fresh’ supermarket all within two minutes. The main ‘boulevard’ is 4 minutes walk away. So a big tick for location The young lady at reception is very sweet and professional. I was allocated a double room on the first floor. The room was spotless clean and modern. A large flat screen tv (I could not find an English speaking channel), a safe (big enough for iPad) and tea/coffee making facilities. If you like your English breakfast tea, then bring your own bags. The bed was a double but a bit too firm for me. The bathroom was modern with a large shower and adjustable shower head suitable for all heights. Breakfast is cold offerings, tho you can order eggs three different ways. Hot drinks are served at the bar counter. Late check out is subject to availability for a few of half the nightly room rate. I can understand why the hotel has received TA rewards . A very good choice for a stay in Pristina