Krafft Basel Map, Address, Transportation & Nearest Stations and Airport

All parts and rooms of the hotel are full of history, exquisite decoration, exquisite supplies, and the hygiene and environment are very good. The service is proactive, thoughtful and meticulous, the highest level in Basel.

Very good, I have stayed here many times recently, the breakfast is delicious, except for the noisy tour groups, there are no other shortcomings. The room is not big, but it is cleaned every day, very good!

First stay at the Pullman Basel and would definitely stay there again should we visit Basel again. We travelled for the Basel Tattoo and the hotel is excellently positioned for this venue as well as nearby restaurants and shops.  Only a 20 minute walk to the old town as well.

I made a reservation through Trip.com for 1 night (2 days), but upon arrival the hotel informed me that it was booked as 2 nights (3 days), which would result in additional charges. Later, the hotel told me they would correct it to 1 night (2 days) and that no extra charges would be applied. They also took my card for deposit purposes but assured me that no payment would be made. However, on July 14th, I was charged twice: CHF 30 and CHF 46.8. Could you please clarify why these charges were made and arrange for a refund if they were charged in error?

The room was great, but the soundproofing was not very good, and the sound of the next door could be clearly heard... There were many varieties of breakfast, the service was in place, and the charging head was not suitable for the front desk to provide a copy directly. The episode was check out and found that there was a dinner on my head, but I took out the list and it was not my room number. The front desk apologized. Overall very good

The location is great, the only thing is quite loud because you can hear everything thats happening n the street, apart from that the location is great and loved the hotel and the restaurant is outstanding!!

Hotel at very convenient location, providing easy access to different means of public transport. Both the public areas and rooms of the hotel are clean and brightly lit. The room is very spacious indeed, and the water in the tub is strong and hot enough. The breakfast was on the whole good, except that there's some recurrent confusion in the order of omelettes because of seemingly poor coordination in the manpower and order-taking arrangements. Hope that could be improved.

The whole journey was amazing. Switzerland is the cleanest country I’ve been to and this hotel fulfills my expectations. There weren’t toothpaste in the room so I left a note asking for it and the staff left a post it note with dental amenities in our bathroom after we left. Cutest thing I’ve experienced, would highly recommend this room too!

酒店靠河，房間窗户靠市區街道，晚上有點吵。但酒店整體環境很精緻舒適，服務很周到，提前寄存的行李下午check in的時候已經幫忙放進房間了。早飯很好吃，每層樓都有免費茶水咖啡供應。歐洲老派精品小酒店的風格。

The room was spacious, the design was comfortable and there was a free Minibar. Breakfast was well prepared and the staff was friendly. Located in the center, there would be a little party music at night.