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The best thing about Benilde is the outstanding service by all the staffs. I want to make a special shout out to Sir Mark from front desk who ensured that I get the best room with Makati view (transferred me 2x since the other rooms have minor issues). Special shout out to Sir William and Sir Lito for ensuring that all the lights, the TV and safety deposit box are working. Special shoutout to Gemmay from housekeeping for attending to my requests: enough bottled water daily, cleaning my room and providing additional pillow and blanket to my guest. There was an earthquake during my stay and the staffs ensured that all guests are safe. I also like the hotel's proximity to many restaurants along Taft Ave. and also it is close to Mall of Asia. I like the electronic display in each room that displays 'Do Not Disturb' or 'Make Room'. Thank your for making my stay safe and comfortable.

Front office is amazing and attentive. Grand Hyatt and the Peak is an experience in itself. Every room has a bath tub and the hallway, lift smell really good. Not also as crowded as the likes of Savoy/ Belmont. Bar bites in The Peak is also yummy, highly recommended is their Negroni.

One of the best hotels in Metro Manila with top notch amenities from gym to sauna. Rooms are of a good size and clean with everything working in good order. I would skip any seasonable buffet as not worth it based on staying there last Christmas. The checkin process on busy days could also use some streamlining to make it faster and hassle free.

This hotel gave a tip top services from the staffs with clean n big room. They are very polite and helpful. Verities of breakfast n free flow of non alcohol drinks served at the lounge. Location is very good with many mall surrounding the area. Makati is very safe area to walk around. I'm so happy through out my stay & definitely will choose this hotel again.

We always love to stay at Ascott BGC. The staff are very accommodating and the rooms are clean and well kept. There was one time when my kids left their toys upon checkout and when we came back it was completely stored and kept and our kids had it back.

During my stay in Manilla I stayed at the Conrad hotel. The location is close to the sea front, although the view is not much to be excited about, it views the quarry and large fishing boats. There is a mall 5-10 minute walk away from the hotel with plenty of restaurants and activities to do. In the hotel, there is one outdoor pool which is not heated, a gym which you can access through the stairwell on the third floor, a spa where treatments can be booked, and several restaurants and bars during the day for your choice if you wish to stay at the hotel. I would definitely recommend purchasing the breakfast as there are plenty of hot international options with a range of juices, as well as tea and coffee, cereal, fruit and pastries. The hotel staff were always fantastic and the laundry service and in room service was very quick.

I have been several times in the Sheraton, being opposite to Terminal 3 of the Manila airport. If you have only hand luggage you can walk there, if more, than you need a taxi, even some of the Manila taxi drivers are not so happy about the short distance. Thus, take a metered taxi and give them more tipp, so it normally works fine. This time I only had time for a stay during the day since my second flight left at midnight. I got an upgrade to a Junior Suite which I liked very much even I only had 8 hours in the hotel. But those were really worth it since I decided to book a massage in the spa on short notice and had luck to get the last free slot. Which was an absolute outstanding experience that I only can recommend to every visitor who has problems with shoulders or other parts of the body after a long flight. Wellness is not only a massage but all together: the environment, the cleanliness, the mood of the people working there, the smell, the music, the rooms. And all was absolutely top! Starting with a very warm and nice welcome by Camille, explaining the treatments. A great start with charme! My massage (one hour) then was given bei Lei; it was one of the best in the past years and I know when coming back to the Sheraton I will book her again. Nice, respecting your pain-points and having perfect moves to make your body parts movable again. Unfortunately, only one hour but helping me a lot to bear the next long flight for more than 9 hours. The only disadvantage on this evening was that a pool party took place which was very noisy. But since I have been young, too, even this was a long time ago in the last century, it is acceptable. The hotel had left a letter of excuse already in advance in the room. That's life.

We would like to share our appreciation of the wonderful job and the pleasant experience we had with MJ, our housekeeping server. she always served with a smile and gave us a sense of security with knowing we can trust her when we were not in our room. she checked on us when we walked by in hallway to make sure we did not need anything and was always approachable. Another reason we will give a referral to our friends and family.

I booked a Deluxe Suite at the Makati Shangri La and the room was spacious and comfortable. Unfortunately despite the website stating that a DVD player was in the suite there was none as they had apparently upgraded the TV and the new TV did not have a DVD connection and the new TV controls were a nightmare as they do not have a numerical button to change stations. The first night I was unable to change from CNN and the bedroom TV was stuck in menu mode so the next day the technician came to explain the controls and had to call in a colleague to re-programme the TV after which some channels worked but many channels showed an error message that the cable was not plugged in correctly to the set top box so they could not be accessed. Unlike other Horizon Club lounges this hotel did not have a chardonnay for the cocktail hour but a prosecco, viognier and pinot gris none of which I normally enjoy but the shiraz and cabernet sauvignon were acceptable. Likewise the canapes were sp**** and only paired with the white wine and not the red (which a lot of lounges are guilty of). There was a small selection of cocktails available. The lounge staff were very friendly and helpful even on the busy nights bar the first night when I was left waiting for a while to replenish my wine glass.