From the moment we arrived, we were greeted with warmth and professionalism. The reception staff went above and beyond to ensure a smooth check-in process and made us feel welcome from the very beginning. Throughout our stay, every interaction with the hotel team was met with genuine kindness and a willingness to assist. The attention to detail that the staff exhibited was truly remarkable. Our room was always impeccably cleaned and beautifully presented, making us feel like we were stepping into a sanctuary each time we returned. The housekeeping team deserves special recognition for their diligence and dedication in maintaining such high standards. We were also thoroughly impressed with the outstanding dining experiences at the hotel. The chefs' culinary skills and the waitstaff's attentiveness created an exquisite dining atmosphere. Each meal was a delight to our taste buds, and we appreciate the effort that went into crafting such memorable gastronomic moments. Beyond the physical aspects, what truly sets your hotel apart is the genuine care and personal touch that your staff provided. Whether it was offering insightful recommendations for local attractions or going out of their way to fulfill our requests, the level of service we received was exceptional. Please extend our heartfelt thanks to the entire team, including the concierge, housekeeping, restaurant staff, and anyone else who contributed to making our stay so extraordinary. We sincerely appreciate their hard work and dedication. Our time at the hotel exceeded our expectations in every way, and we will undoubtedly cherish the memories we made during our stay. The staff commitment to providing an outstanding guest experience is evident, and we look forward to returning in the future. Once again, thank you for making our stay truly remarkable. We wish you continued success and happiness in your endeavors.
- Guest User
The Ritz-Carlton Hidden Boutique Resort, Gudongshan II
Just completed a ten-day Japan tour, and then traveled to Hokkaido for five years. Every time I had to find a new itinerary, I chose the second ancient.
Because it is located in the mountains, in order to avoid trouble, I booked a parking and two meals directly. The hot spring hotel is very common. It is the first time for a five-star hotel.
I booked the spa to the inner son early, but only at noon on the day of check-in. The hotel was also very intimate to let me check in early, so I spent 24 hours, full of electricity to welcome the trip.
- Hachi318