Map Hotel Map, Address, Transportation & Nearest Stations and Airport

Feel good hotel, kids have extra beds for free, good service and clean, restaurant is delicious, kids said good, will stay again next time, convenient taxi so I did n’t drive

I am a guest of your's. I am very happy here. I sing highly of your service. First of all, the hotel is so beautiful. It looks like a garden. I enjoy it. Then, foods are delicious and some of them are amazing. Most important reason is that the bed is so big and soft that I don't want to get up every morning. It's wonderful here. I can't believe it that I must leave. I want to live here again if I come to this city again.Thank you.Sincerely yours a guest.

We wanted to love this hotel. It’s the 2nd time we stayed here. But there are LOTS of rules. If you buy champagne in the lobby from the Moët & Chandon vending machine (which is awesome), you can’t sit at the bar and drink it. You can only sit in the lobby. The outdoor rooftop terrace never seems to be open - even though that’s one of the main reasons we picked this hotel. The hotel claims it is new but the rooms clearly show it was a different hotel before. Yes they changed the furnishings but the doors, baseboards, and door frames are old and bashed up. We expected a lot more from a Marriott Autograph Collection.

There was a problem with the local connection, and this apartment hotel was found. The accommodation feels more comfortable. Later, with the help of Ctrip, we handled early check-out for free, thank you very much!

I feel that the room is not as comfortable as the Trump's opposite, and the soundproofing is not good. It is a bit noisy at night, but the hotel's service is particularly good!

I was very fortunate to have a room with a large floor-to-ceiling window. The view is really good. I can see the night view of Chicago while lying in the room! Very satisfied! The room is very good! I will choose here next time.

The hotel is not guilty. Due to the good traffic, the sound of bikers running from night to dawn during the good weather was so vivid that I could hardly sleep for two days at night.

We celebrated our wedding anniversary at WA-Chicago and this is our first time staying at WA in the United States. Last WA stay was in Thailand where the experience was superb! Reservation was easy via the app and the concierge emailed me a week in advance asking if there was anything they can do to prepare of our stay. I had a terrible experience with a Hilton hotel in Las Vegas in Dec 2022 where a stranger opened my hotel door at 11:20 pm. I am still experiencing PTSD so I asked if the concierge can provide anything lavender (scent/oil) so I can be relaxed. Also, since it's our wedding anniversary, perhaps anything in that theme would be nice. First the concierge addressed me as Mr instead of Mrs. Unsure why one automatically thinks that it's the man who made the hotel booking. Second, the concierge wasn't able to meet my requests which was non-issue. We declined turn-down service but requested chocolate where they were never delivered during our stay. A robe was missing in the closet and room service delivered it immediately. There wasn't any coffee or tea in the room but the dining service delivered my hot tea in 30 minutes which was acceptable. The bed was comfortable but sound insulation wasn't great since we could hear neighbors' chatting at midnight. We used the steam/sauna for 30 minutes before checking out and the spa was a nice facility. The hotel is nicely located in the Gold Coast area where it is closed to many lovely restaurants. The reception area is kind of small and there were 2 guest service staffs assisting with check-in/out.