We arrived at this property and were told our accommodation wasn’t in the main building but instead two minutes away up the street. We were then walked round to accommodation with signage up for “Eco B&B”. When we asked about this were then told this was a “sister hotel”. Feel free to Google this but Eco B&B is a 2-star B&B and Diana is a 3-star hotel. The difference was clear from the rooms and there was also c.40 stairs to climb with your luggage with no elevator. The B&B accommodation is above very busy and noisy late night bars and restaurants on the Main street in Pompeii. We highlighted we were unhappy about this particularly due to noise concerns and had booked Hotel Diana not this one and were moved back, taking luggage again with us. In terms of Hotel Diana, this is a nice enough hotel for the money paid. Air con and tv work well. Breakfast was basic but nice and bathroom was pleasant. Luggage storage was available the next day. If staying at a peak time I’d just beat my comments in mind and try to arrive early. We were taken aback about what happened and didn’t get an apology at any point.
- Guest User
Hotel Diana was a great place for us to spend a night while exploring Pompei. Its conveniently only a 10 minute walk from the entrance to the archeological ruins, as well as being near restaurants and one of the main train stations. Staff were friendly and kept our bags for us after checking out while we explored the ruins and also recommended a nice place for dinner. The room itself was spacious and clean, the beds were okay (not bad, not the most comfortable). The included breakfast had plenty of options, good coffee, and it was a highlight being able to eat outside in the garden full of lemon trees. Was a good location, convenient, and a great price.
- Guest User