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Stay at many RC’s and this is just as good any. Great for Melbourne as most hotels are very dated. Great views, good bathrooms and comfortable beds. Rooms are well sized. Housekeeping fantastic! All staff really friendly in general. Breakfast was good, not a huge amount of options but everything was high quality and fresh. Valet was great, always very friendly and quick, no matter how busy the hotel was. Would definitely stay again.

Especially good, the service is in place, the room is very comfortable, like home. It can be said that this is one of the best hotel experiences I have ever stayed in the world. Fluent English and absolutely first class experience. The equipment is very complete, there is a washing dryer, basically bid farewell to dirty clothes. There is a cooperation with the restaurant next door, which can deliver meals to your door. Opposite is the botanical garden, the air is fresh, there is also a balcony, very comfortable.

The staff were very accommodating and service was great considering we had arrived in Melbourne just before 12am with a last minute booking due to our other booking cancelling on us. The room was great. Quite big. There was many utensils and everything we needed in the room. The only downside I would say is the glass doors for the main room. We were travelling with our 10 year old son and couldn't get changed in privacy due to there being no blinds on them. And also it was quite loud on the Friday or Saturday night due to it being on Flinders and Spencer Street, and the balcony didn't get much use due to the same reason.

It is an apartment-style hotel with a balcony with a great view of the harbor through two large windows. The three-bedroom apartment we booked has two bathrooms. The room is small, but the dining room and living room are quite large. The disadvantage is that check-in must be before 6 o'clock, otherwise there will be no one at the front desk. Check-out time is too tight, you need to check out before 10 o'clock, and there is no cleaning every day.

We initially booked just two nights at the Grand Hyatt Melbourne, but the outstanding service we received made us extend our stay—and I’m so glad we did. The level of attentiveness and genuine care shown by the staff truly elevated our experience. One moment that stood out was during breakfast. My husband asked a staff member at the pastry section whether the items were halal. She explained it to him politely, and to our surprise, about 15 minutes later, the Assistant Director of the restaurant, Mr. Albert, personally came to our table. He took the time to explain the halal options available and even assured us that eggs could be prepared using separate utensils. While I was getting bread, Mr. Albert noticed and came over again, kindly asking if I would like my eggs prepared then. He immediately instructed the chef to prepare eggs and nuggets for me and told me to sit comfortably while he arranged everything to be brought over. His thoughtfulness and proactive service left a lasting impression. It’s rare to see such initiative and care, and it made me feel confident that I had chosen the right hotel. I will definitely recommend Grand Hyatt Melbourne to my family and friends. The hotel is fortunate to have a staff member like Mr. Albert—he truly deserves recognition for his outstanding hospitality.

The room was spacious with modern facilities. Located right in the city center, it's incredibly convenient for getting around, and the staff provided excellent service!