Rydges Parramatta Sydney Map, Address, Transportation & Nearest Stations and Airport

Was clean and nice, downstairs was very luxurious looking, and the staff were kind. The hotel is good for business stays but I wouldn’t say anything else. Tv was very outdated and could not watch anything on it, the “King” bed was 2 singles with 2 single bed sheets zipped together. Aside from that everything else was good. Unfortunately I wouldn’t stay here again mainly because of the tv as I like to relax in the night time.

The room was about 300 square feet, which was quite spacious. However, I didn't find any staff cleaning the room during my three-night stay, which was a bit inconvenient. I asked customer service and was told that a room cleaner would be needed for a four-night stay. The breakfast selection was limited, so there's room for improvement.

It's in a great location and the unit is quite spacious but unfortunately that's about as good as it gets. Parking is an extra fee which I didn't see mentioned anywhere and despite booking through trip.com reception takes a $200 security deposit. There's no direct access to the units from the parking garage and no lifts to higher levels. We had a lot of luggage as a family of 6 but it was manageable for us as we were on ground floor it might be an issue for people on higher floors. The receptionist said ”Oh, you've got a nice room!” So we had high hopes. The unit presented well at first but there were no mesh screens on the doors or windows so we couldn't open them to get any fresh air, the shower door in the ensuite didn't close properly and the floor gets soaked, even with the exhaust on in the main bathroom it filled up with so much condensation after a morning shower that the walls and floor were wet all day resulting in both me and my youngest child slipping over. Luckily neither of us were hurt. We were only given 4 towels even though I put 6 people on our booking details and we were in a room that sleeps 6. There was a cigarette lighter left on the bed head, smashed coffee mug under the vanity in one of the bathrooms, food packets/rubbish under the couches, hole in the wall, window missing a piece of trim. There was something on the couch so I used a baby wipe to wipe it off and the entire wipe was black so I don't think the couches ever get wiped over. We were there for 4 nights 5 days and housekeeping came to our unit once. As all 6 of us were all inside at the time I said ”there's just some rubbish and one bed that needs clean sheets please” The ladies did those things then asked if we'd like them to vacuum, I said yes please and they left, I assumed to get the vacuum, but they didn't come back. On our 1st morning we were walking down to the parking and noticed 3 used syringes in the garden outside our unit, we told reception and the man said ”someone probably dropped them” We made it clear to him that they were used and had exposed tips. When we arrived back that afternoon, they were still in the garden and in fact still there days later when we checked out.